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Bilingual Receptionist

Introducing our Receptionist role at Child Start! As the essential first point of contact, you'll greet the public with a friendly demeanor, manage incoming calls, and provide accurate information about our services. Your role includes handling inquiries, directing questions related to Child Start, and ensuring seamless communication.

You will also have the responsibility of handling incoming checks, completing essential clerical and data entry duties, providing support to the Human Resources department, and acting as the main point of contact for all front desk operations. In addition, it will be your duty to ensure the building is secured on a daily basis, creating a safe and productive environment for everyone.

Join us in making a positive impact on our community while showcasing your organizational skills and dedication!

  • Ensuring that the building is opened/closed during the scheduled operating business hours from Monday to Friday.
  • Promptly and politely answering all incoming calls and transferring them to the appropriate staff.
  • Greeting and welcoming individuals entering the lobby entrance of the central office and guiding them to the correct staff.
  • Managing walk-in traffic in the lobby, including receiving and directing deliveries.
  • Taking complete and accurate verbal and written messages and delivering them to the appropriate staff either in person, through voicemail, or via mailbox or email.
  • Referring questions about Child Start and other related community resource agencies to the appropriate staff.
  • Arranging fax transmissions and distributing incoming messages.
  • High school diploma or general equivalency education.
  • Requires one year of receptionist/general office/customer service experience and Microsoft Office.
  • Effectively, respectfully, tactfully, and patiently communicate with staff, business community and parents.
  • Ability to effectively perform as a receptionist in a busy office with multiple phone lines and a large volume of in-person contact.
  • Proficient using Microsoft Office, including creating and editing documents, and spreadsheets.
  • Ability to complete projects in a timely manner and able to multi-task
  • Attention to detail.
  • Bilingual required (Spanish/English)

Child Start's On-Call Receptionist position is $15.75/hour, 40 hours per week, 52 weeks per year.

Child Start offers competitive salary and benefits, including Medical/Dental/Vision plans, company-paid Short-Term and Long-Term Disability coverage, 403(b) retirement plan, 9 paid holidays each year, and much more!

Must have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship.

Must be able to commute daily to Wichita, KS.

Average salary estimate

$32760 / YEARLY (est.)
min
max
$32760K
$32760K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Bilingual Receptionist, Child Start, Inc.

Welcome to the exciting world of the Bilingual Receptionist role at Child Start! In this position, you become the vibrant face of our organization, greeting everyone with open arms and a friendly smile. Your key responsibility is to manage incoming calls and inquiries, directing them seamlessly to the right staff members. Whether it's answering questions about our services or assisting visitors as they walk through our doors, your communication skills will shine. As you help manage walk-in traffic and handle all front desk operations, your organizational prowess will ensure everything runs smoothly. You won’t just be answering phones; you’ll be supporting our Human Resources department and keeping our records in check through essential clerical and data entry duties. Security and safety will also fall under your watch as you ensure the building is opened and closed at the right times. That’s right! With a sunny outlook and a dedication to creating a welcoming environment, you'll be making a real difference in the lives of those who walk through our doors. The role is full-time, offering a competitive pay of $15.75/hour, with fantastic benefits including health coverage, paid holidays, and a 403(b) retirement plan. Dive into a rewarding career with us at Child Start, where your bilingual skills can truly shine and your work can positively impact the community!

Frequently Asked Questions (FAQs) for Bilingual Receptionist Role at Child Start, Inc.
What are the main responsibilities of a Bilingual Receptionist at Child Start?

As a Bilingual Receptionist at Child Start, your main responsibilities will include answering incoming calls, greeting visitors, managing walk-in traffic, and performing clerical duties. You'll be the first point of contact for many, so effective communication is crucial, especially since the role is bilingual, requiring proficiency in both English and Spanish. Ensuring smooth operations at the front desk and supporting our Human Resources team will also be key duties in this vibrant position.

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What qualifications do I need to apply for the Bilingual Receptionist position at Child Start?

To apply for the Bilingual Receptionist role at Child Start, you should possess a high school diploma or equivalent and have at least one year of experience in a receptionist or customer service role. Proficiency in Microsoft Office is a must, as you will be creating and editing documents and spreadsheets. Additionally, being bilingual in English and Spanish is a required qualification for this role.

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What is the work schedule for the Bilingual Receptionist at Child Start?

The Bilingual Receptionist position at Child Start is a full-time role, requiring 40 hours of work per week, Monday through Friday. You will be expected to open and close the building during scheduled business hours, ensuring a secure environment for staff and visitors alike.

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What kind of benefits does Child Start offer for the Bilingual Receptionist position?

Child Start offers a competitive salary of $15.75/hour for the Bilingual Receptionist position, along with comprehensive benefits that include medical, dental, and vision plans, as well as company-paid short-term and long-term disability coverage. Additionally, you’ll receive 9 paid holidays per year and be eligible for a 403(b) retirement plan.

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How can I improve my chances of landing the Bilingual Receptionist job at Child Start?

To enhance your chances of securing the Bilingual Receptionist position at Child Start, ensure that your resume highlights relevant customer service and receptionist experience, particularly in busy environments. Prepare to showcase your bilingual communication skills during the interview, and be ready to discuss how your organizational skills can contribute to the smooth operation of the front desk.

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Common Interview Questions for Bilingual Receptionist
What experience do you have as a receptionist?

In answering this question, focus on specific receptionist roles you've held and the tasks you've completed. Highlight your experience in managing calls, greeting visitors, and any clerical duties you’ve performed. Tie in your bilingual skills and how they have helped in your previous roles.

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How do you handle challenging situations with customers or visitors?

Provide examples of how you’ve dealt with difficult interactions in the past. Mention your approach to remain calm, empathetic, and solution-oriented. Emphasize your ability to communicate effectively and how your bilingual skills can help in resolving issues.

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Why do you want to work as a Bilingual Receptionist at Child Start?

Craft a response that reflects your desire to be part of a mission-driven organization like Child Start. You can mention your passion for community service and how the role aligns with your skills and career aspirations.

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How do you prioritize tasks in a busy office environment?

Share your strategies for prioritizing tasks, such as using lists, identifying urgent requests, and being adaptable to unexpected changes. Illustrate this with past experiences where you successfully managed multiple responsibilities.

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Can you describe your proficiency with Microsoft Office?

Discuss specific applications you are familiar with, like Word and Excel. You can mention examples of tasks you've completed using these programs, such as drafting documents or managing spreadsheets, to showcase your proficiency.

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What do you believe are key qualities of a great receptionist?

Mention qualities such as excellent communication, politeness, multitasking abilities, and organization. Explain how these qualities are essential for the Bilingual Receptionist role at Child Start and give examples of how you embody these characteristics.

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How would you manage a high volume of phone calls while also addressing in-person queries?

Explain your methods for managing multiple communication avenues, such as effective time management, the ability to multitask, and maintaining focus. Provide a scenario where you successfully handled high pressure in the past.

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Tell us about a time you had to take a message for someone. How did you ensure it was accurate?

Describe your approach to message-taking, which could include writing it down immediately, confirming important details with the caller, and using a standardized method for clarity. Give a specific example to illustrate this.

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How do you ensure confidentiality and privacy while performing your duties?

Discuss your understanding of confidentiality protocols and your commitment to protecting sensitive information. You can refer to past experiences where you had to handle confidential data with care.

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What strategies do you use to create a welcoming environment at the front desk?

Talk about the importance of a warm greeting, a tidy space, and a friendly demeanor in making visitors feel welcome. Share any past experiences or techniques you have employed that contributed to a positive first impression.

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Child Start, through the Napa Solano Head Start program, has been serving children and families in Napa County since 1965 when the Head Start program was created and in Solano County since 1996 when the agency became the grantee for the Solano Hea...

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Full-time, on-site
DATE POSTED
March 20, 2025

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