Operational Control Lead (Tax Information Reporting) - job 2 of 2

Operational Control Lead (Tax Information Reporting)

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in centralized Tax Information Reporting (TIR) to Citi’s Tax team. Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

The Operational Control Lead is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

What you'll do

This role comprises of both 'Business as Usual' operational deliverables, while simultaneously contending with multiple Project and Change management initiatives. The ideal candidate will be comfortable multitasking, highly flexible, and comfortable dealing with uncertainty. This senior team member will contend with conflicting priorities and challenges across global teams who are managing tax liabilities, determining and compiling information required to satisfy income tax filing and managing payments to tax authorities in compliance with specific tax regulations.

The core roles and responsibilities are as follows;

1) Control Compliance Testing: 'Tax Information Reporting' (TIR) consists of 7 Global Operational Teams that are governed by 900+ Local and Common Controls. The 'MCA Support Team' are tasked with ensuring adherence to 'Minimum Control Design Requirements' and 'Control Design Adequacy & Operating Effectiveness'.  Uploading in-scope, month-end testing results into the Citi Enterprise Risk Management System and evidence retention (Internal Audit Readiness)

2) Risk Mitigation (Red Flag Reviews): Ability to review and assess large volumes of data to identify and justify any inconsistencies / material deviations.  

3) Standardization & Consolidation: Hosting consultations with 'Subject Matter Experts' to gain a consensus on standardized Operational Checklist on. Identify opportunities to consolidate and rationalize our Control environment so that it continues to operates effectively and efficiently while adhering to the underlying, polices, laws, rules and regulations.

4) MCA Change Control: Management of 'Master Control Assessment' obligations by preparing and facilitating 'Control Owner' attestations. 

5) Project Work: Host daily project calls, confirm scope, priorities, milestones, and provision progress reports and status updates. The ideal candidate will be a strategic professional with the ability to see the bigger picture who has the ability to deal with colleagues diplomatically, while aligning on scope, setting collectively agreed and realistic milestones. Ability to communicate, guide and influence are key attributes.

6) Issue & escalation Management: Attend project calls to understand obligations, priorities and deliverables, then clearly articulate and assign pre-defined tasks to team members. Creative problem solving skills will be required to identify potential solutions and determine and implement a collectively agreed corrective action plan.

7) People Development & Capacity Management: Ensure team members are suitably trained and versed on "Common Control" testing obligations. Including training, 'Standard Operating Procedure', SME Reviews. Ensure that the workload is distributed evenly and that there is a clear, consistent approach.

8) Peripheral Support ("Common Controls"): Support and ensure adherence to Citi wide Common Control policy obligations. Including 'Continuity of Business', 'Regulations Management', 'Data Quality', 'Third Party Management' (Intercompany Service Agreements), 'End-User Computing', 'Records Management', 'Privacy Management', 'Mandatory Absence', 'Information Security' etc.

What we'll need from you

• Extensive relevant experience (Financial Operations / Project Management)
• Project Management experience and ability to lead & drive organizational migrations/transitions.
  Well versed in standard desktop technology with advanced Office skills. 
  Experience in interacting and managing most senior interactions related to audits (internal, external, regulatory); exceptional influencing skills to influence change in upstream areas.
• Risk & Control Experience preferably with GPMP build and process standardization and optimization.
• Project Management Professional (PMP) certification would be advantageous
• Bachelors degree, potentially Masters degree
• Postgrads in Risk / Fraud / Data Analytics / AI would be advantageous

What we can offer you

By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well. Discover more here.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. 

#LI-SM9

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