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PAYMENT SPECIALIST

Job Description

"Only those applicants with permanent civil service status as a Clerical Associate are eligible to apply to this job posting, otherwise you will not be considered for an interview. On your cover letter, please state that you are a permanent Clerical Associate.

The New York City Department of Environmental Protection (DEP) protects public health and the environment by supplying clean drinking water, collecting and treating wastewater, and reducing air, noise, and hazardous materials pollution. DEP is the largest combined municipal water and wastewater utility in the country, with nearly 6,000 employees. We deliver 1.1 billion gallons of high quality drinking water per day to 8.3 million New York City residents and more than 1 million people in Upstate New York, and we collect and treat an average of 1.3 billion gallons of wastewater per day. DEP accomplishes its mission through a robust and extensive contracting portfolio, and awards anywhere between $1 and $2 billion dollars in contracts per fiscal year.

The Agency Chief Contracting Office (ACCO) is responsible for directing and managing the agency’s procurement. The ACCO's Office works cooperatively with DEP’s operational and support bureaus to manage the procurement process to support their programs and operations requiring capital construction projects, supplies, and services, such as construction and construction-related professional services, primarily, engineering. The ACCO also coordinates with the Mayor’s Office of Contract Services (MOCS), the Comptroller’s Office, the Office of Management and Budget and other agencies. The ACCO’s Office consists of twelve (11) organizational groups: Contract Management, Special Projects, Contract Administration, Contract Compliance and Opportunities, Administrative Services, Purchasing Management, Payments and Accounting, Contracts Review, ACCO Operations Unit, Contract Negotiation Unit, and Scope/Specifications Review Unit.

The Office of Payments and Accounting (PAO) is responsible for processing of various payments generated by the agency. PAO generates nearly 20,000 payments per fiscal year, with a monetary value of over 3 billion dollars.

Under the direction and general supervision of the Accounting Director, the Payment Specialist will be responsible for the payment and expense operation of the agency in accordance with the Procurement Policy Board (PPB) rules and all other relevant Comptroller or OMB directives. Responsibilities will include: Process payments in either FMS (NYC’s Financial Management System) or Passport (NYC’s procurement/payment system). Provide assistance and guidance to vendors and bureaus in order to process payments in both systems. Troubleshoot issues with invoices, receiving reports or other documentation to ensure proper and prompt payments. Enter all payment data into sPACT – DEP’s procurement/payment system of record.

CLERICAL ASSOCIATE - 10251

Qualifications

Qualification Requirements
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About PAYMENT SPECIALIST, City of New York

Are you ready to take on a key role as a Payment Specialist with the New York City Department of Environmental Protection (DEP) in Corona, NY? This is an exciting opportunity for those with permanent civil service status as a Clerical Associate. In this position, you’ll become an integral part of our vibrant team that manages the payment and expense operations of one of the largest municipal water and wastewater utility companies in the country. As a Payment Specialist, your responsibilities will range from processing payments in our Financial Management System (FMS) and Passport systems to providing assistance to vendors and DEP bureaus to ensure smooth transactions. You will also troubleshoot issues related to invoices and documentation, ensuring that all payments are processed promptly and accurately. With nearly 20,000 payments generated annually totaling over 3 billion dollars, your attention to detail and organizational skills will make a significant impact. Working closely with the Accounting Director, you'll help uphold the DEP's commitment to delivering high-quality services to over 9 million New Yorkers. Join us in our mission to protect public health and the environment while enjoying a diverse and inclusive work environment. If you have a strong clerical background, can type at least 100 keystrokes per minute, and are passionate about financial processing, we’d love to see your application!

Frequently Asked Questions (FAQs) for PAYMENT SPECIALIST Role at City of New York
What are the primary responsibilities of a Payment Specialist at the New York City Department of Environmental Protection?

As a Payment Specialist at the New York City Department of Environmental Protection (DEP), you will be responsible for processing payments through both the Financial Management System (FMS) and Passport systems, managing invoicing issues, and offering guidance to vendors and departmental bureaus. Additionally, you will enter payment data into the sPACT system and ensure compliance with relevant procurement policies.

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What qualifications are necessary for the Payment Specialist role at DEP?

To qualify for the Payment Specialist position at the New York City Department of Environmental Protection, candidates must have a four-year high school diploma or equivalent and one year of satisfactory clerical experience. Additionally, strong keyboard skills, specifically the ability to type at a minimum of 100 keystrokes per minute, are essential.

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What systems will I be using as a Payment Specialist in Corona, NY?

As a Payment Specialist at the New York City Department of Environmental Protection, you will utilize the Financial Management System (FMS) and the Passport system for processing payments. Familiarity with these systems will ensure efficient handling of transactions and documentation related to payments.

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What support does the Payment Specialist provide to vendors?

In the role of Payment Specialist at the New York City Department of Environmental Protection, you will provide essential assistance and guidance to vendors to facilitate accurate and prompt payment processing. This includes troubleshooting any issues related to invoices and ensuring all necessary documentation is in order.

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How does the Payment Specialist contribute to DEP’s mission?

By ensuring the efficient and accurate processing of payments, the Payment Specialist at the New York City Department of Environmental Protection plays a crucial role in supporting the agency's financial operations. This, in turn, helps maintain the infrastructure that delivers clean drinking water and wastewater services to millions of New Yorkers, thus contributing to public health and environmental protection.

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Common Interview Questions for PAYMENT SPECIALIST
Can you explain your experience with processing payments in financial systems?

When responding to this question, highlight any previous experience you have with financial management systems, detailing your specific roles in payment processing, the types of payments handled, and any relevant software you used.

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How do you handle discrepancies in invoices?

Discuss your method for identifying and resolving discrepancies, such as checking against purchasing orders or contacting vendors to gather necessary information. This demonstrates your attention to detail and problem-solving skills.

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What steps do you take to ensure accuracy in your work?

Emphasize your systematic approach to checking data, utilizing checklists, double-checking entries, and your commitment to maintaining accuracy to prevent errors in payment processing.

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How would you prioritize multiple payment requests on a tight deadline?

Describe your ability to assess urgency, categorize tasks effectively, and manage time efficiently to ensure that critical payments are processed on time without sacrificing quality.

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What experience do you have in communicating with vendors?

Illustrate your communication skills by sharing past experiences where you resolved issues with vendors, including how you approached difficult conversations and ensured a positive outcome.

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Can you describe a time you identified an issue in the payment process?

Provide a specific scenario where you noticed an error or inefficiency in the payment process, how you addressed it, and the positive impact your actions had on the workflow.

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What software tools are you familiar with that could benefit your role as a Payment Specialist?

Mention any financial management or accounting software tools you are experienced with, alongside your ability to learn new systems swiftly, highlighting your adaptability and technology skills.

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How do you ensure compliance with procurement policies?

Explain your understanding of procurement policies, including your approach to remaining updated on any changes and ensuring that all payment processes align with these regulations.

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What motivates you to excel in a clerical position?

Share your passion for detail-oriented work, the satisfaction of supporting efficient operations, and how contributing to an organization like DEP helps motivate you in your role.

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How would you continue to grow in your role as a Payment Specialist?

Express your eagerness to pursue additional training, professional development opportunities, and potentially certifications related to financial management to cement your expertise in the field.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 7, 2025

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