Operations Manager (Temporary)

The Operations Manager at College Track is primarily responsible for overseeing day-to-day site operations, which includes managing administrative tasks, finances, and facilities. You will also be involved in building a strong team culture that aligns with the organization's mission of supporting underserved students in achieving their college goals.

To qualify for the Operations Manager role at College Track, candidates should have at least five years of operational management experience, a minimum of a four-year college degree, and be bilingual in English and Spanish. Skills in human resources, financial management, and IT are also crucial to succeed in this position.

The Operations Manager at College Track will work a structured schedule from 11:00 AM to 7:00 PM, Monday through Thursday, and 9:00 AM to 5:00 PM on Fridays. This full-time position ensures a consistent routine to effectively manage the site operations.

As an Operations Manager at College Track, you will have access to comprehensive healthcare options, a generous time-off policy with up to 27 discretionary days along with 28 paid office closures and holidays. You will also have the opportunity to enroll in a 401(k) plan with a matching contribution.

To apply for the Operations Manager position at College Track, interested candidates should fill out the application form and upload their resume. While a cover letter is optional, it's recommended to include one if you want to share relevant experience not detailed in your resume. The priority deadline for applications is January 5, 2025.

In answering this question, emphasize specific examples of how you successfully managed operations in previous roles. Discuss your familiarity with financial management, office logistics, and team culture building, and highlight your capability to create efficient systems.

Explain your conflict resolution strategies, emphasizing your communication skills and patience. Share an instance where you effectively mediated a conflict, focusing on the steps you took to achieve a positive outcome.

Describe your project management techniques, perhaps mentioning software you use, methods for prioritizing tasks, and how you ensure deadlines are met. Give an example of a project you successfully managed from start to finish.

Discuss your approach to fostering a positive team culture, whether through team-building activities, clear communication, or recognition of team members' achievements. Real-life examples will help illustrate your strategy.

Share your experience in developing and managing budgets. Provide examples of how you have tracked expenses, identified areas for cost-savings, and communicated financial health to stakeholders.

Discuss your ability to remain adaptable and organized in ever-changing work scenarios. Share specific tools or methods you use to assess task urgency and importance, as well as how you communicate priorities to your team.

Emphasize the importance of data analysis in making informed decisions. Provide examples of how you've utilized analytics to improve operations or make strategic changes in past positions.

Detail a specific instance where you faced a challenge with your team, such as a tight deadline or conflict, and describe the steps you took to lead them through it successfully, ensuring to highlight teamwork and collaboration.

Share your commitment to continuous learning through professional development courses, networking, and online resources. Mention any specific organizations or publications that you follow to stay informed.

Express your passion for education and working with underserved communities as central to your interest in College Track. Discuss how the organization’s mission aligns with your personal and professional values.