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Senior Sales Engineering Manager

The Company

Cubic³ provides advanced software-defined vehicle solutions to over 200 countries around the world. Our powerfully smart connectivity enables leading automotive, agriculture, and transportation OEMs to deliver innovative new services and fully compliant in-vehicle experiences that customers desire, regardless of local market requirements.

We believe in leadership that supports empowerment and responsibility, while recognising and developing leadership qualities across Our Team. Together we bring out the best in each other. So, whether you’re interested in joining us as an individual contributor, manager, senior leader – or someone who aspires to growing into a leadership role – we look for people who are results focused, empathetic, visionary, empowering, and who ‘champion’ our cultures and values.

The Role

Cubic³ is seeking a highly motivated and experienced Senior Sales Engineering Manager to join our dynamic team. This is an individual contributor role that will be supporting some of the largest Automotive OEMs on the planet. This exciting role offers the opportunity to work with cutting-edge technology and collaborate with top-tier Automotive OEM customers and prospective customers.

As a Senior Sales Engineering Manager, you will be responsible for driving the technical aspects of our sales engagement, ensuring the highest level of customer satisfaction, and contributing to the overall growth of our business.

Responsibilities of this role:

  • Develop and maintain strong relationships, including existing and prospective customers, our partners, and with other key stakeholders.
  • Collaborate with the sales team and any of our potential channel partners to identify new business opportunities and develop strategies to win deals. Act as the bridge between the sales team and the core business (product, technology, operations, wholesale) within Cubic³, helping to understand customer requirements, demonstrate product capabilities, and address solution concerns.
  • Own the management and co-ordination of RFQ/RFI responses and proactive sales engagement outside of RFQ/RFI cycles Also ensure consolidated capitalisation and maintenance of a high quality, up-to-date RfI/Q/P response and solution positioning repository to include solution sheets & supporting documentation.
  • Provide technical expertise and support during the sales process, including product demonstrations, proof of concept, and solution design. You will work with the sales team and channel partners to gather and analyse customer requirements and engage actively in discovery conversations with potential customers to understand their pain points, business challenges, and technical needs. You must confidently address technical questions, concerns, and objections, and offer solutions to overcome any challenges the customer may face.
  • Work closely with the product management, engineering, wholesale and network teams to ensure our solutions meet the unique needs of the market.
  • Feed into the solution architects to design technical solutions that address our customer and prospects needs effectively.
  • Deliver product demonstrations, presentations, and proofs-of-concept to showcase the value and capabilities of Cubic³’s offerings, ensuring that all demos of existing and new offerings along with supporting sales material is up to date.
  • You will provide valuable feedback and insight from customer interactions to help shape product roadmaps, identify areas for improvement, and contribute to the development of new features or enhancements. You will be an active influencer and advocate for directional investment and keeping the Cubic³ offering at the cutting edge of the market.
  • Stay up-to-date with industry trends, competitive landscape, and emerging technologies to ensure Cubic³ remains at the forefront of innovation and be a key source of this input & influence into the Product Development and wider community.
  • Participate in industry events, conferences, and trade shows to represent Cubic³ and promote our solutions. Actively produce whitepapers and market positioning content that is published as part of the Cubic³ thought leadership community.
  • A minimum of seven (7) years of experience in a sales engineering role in the Telecommunications, Automotive or IoT industry.
  • Fluent in English, both written and spoken.
  • Excellent communication and presentation skills, with the ability to effectively convey complex technical concepts to both technical and non-technical audiences.
  • Deep understanding of the Automotive market with a specific focus on the role of connectivity.
  • Willingness and ability to travel as needed.
  • Bachelor’s degree in engineering, computer science, or a related field is desirable but not necessary.

Cubic³ is an equal opportunities employer and committed to fostering a diverse and inclusive workplace.

What You Should Know About Senior Sales Engineering Manager, Cubic

At Cubic³, we are on the hunt for a passionate and experienced Senior Sales Engineering Manager to join our talented team. This dynamic role is essential as it drives the technical aspects of our customer interactions, working with some of the largest Automotive OEMs around the globe. In this position, you will develop and nurture strong relationships with both existing and potential clients while collaborating with our sales team to identify new business opportunities. Your expertise will be the bridge between our sales efforts and core business functions, allowing you to ensure our solutions align perfectly with customer needs and market trends. You’ll be providing vital technical support throughout the engagement process, conducting product demonstrations, and addressing any concerns from a tech perspective. Your insights into customer challenges will not only aid in crafting effective solutions but will also influence our product development and enhancements. Staying current on industry trends and attending key events will be part of your journey, championing Cubic³'s cutting-edge offerings. You must have a rich background in the Telecommunications, Automotive, or IoT industries and the ability to communicate complex ideas clearly to both technical and non-technical audiences. Join us at Cubic³ to bring out the best in solutions and services tailored to the amazing world of vehicle connectivity and innovation!

Frequently Asked Questions (FAQs) for Senior Sales Engineering Manager Role at Cubic
What responsibilities does the Senior Sales Engineering Manager at Cubic³ have?

As a Senior Sales Engineering Manager at Cubic³, you'll be responsible for driving technical aspects of sales engagements, maintaining relationships with OEM customers, and collaborating with the sales and product teams to ensure customer satisfaction. Your role includes technical support during the sales process, including conducting product demonstrations, managing RFQ/RFI responses, and providing insights into customer needs and market trends.

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What qualifications are necessary for the Senior Sales Engineering Manager position at Cubic³?

Ideal candidates for the Senior Sales Engineering Manager role at Cubic³ should have a minimum of seven years of experience in a related field, particularly in Telecommunications, Automotive, or IoT. Strong communication skills are essential, along with a deep understanding of the automotive market's connectivity elements. A degree in engineering, computer science, or a similar field is preferred but not mandatory.

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How does the Senior Sales Engineering Manager contribute to product development at Cubic³?

In the role of Senior Sales Engineering Manager at Cubic³, you will provide valuable feedback from customer interactions that influence product roadmaps and enhancements. This feedback is critical in helping our teams understand what features and solutions the market requires, ensuring that Cubic³ stays at the forefront of innovation in vehicle connectivity.

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Why is customer relationship management important for a Senior Sales Engineering Manager at Cubic³?

Customer relationship management is crucial for the Senior Sales Engineering Manager at Cubic³ as it enables the establishment of trust and understanding between the company and its OEM customers. Building strong relationships facilitates better communication and allows for the identification of unique customer needs, which enables us to tailor solutions effectively, enhancing overall satisfaction and long-term partnerships.

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What industries does Cubic³ operate in that relate to the Senior Sales Engineering Manager role?

Cubic³ operates primarily in the Automotive industry, focusing on software-defined vehicle solutions and the critical area of vehicle connectivity. Additionally, our work intersects with sectors like Telecommunications and IoT, as we enable innovative services and compliant vehicle experiences across various markets and technological landscapes.

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Common Interview Questions for Senior Sales Engineering Manager
Can you describe your experience in sales engineering?

In answering this question, provide specific examples of your past roles related to sales engineering, highlighting your technical expertise and your ability to collaborate with sales teams. Mention particular projects or achievements that demonstrate your skills and understanding of customer needs.

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How do you handle technical questions from clients during sales presentations?

Discuss your approach to addressing technical questions by emphasizing your thorough preparation and in-depth knowledge of the product. Make sure to mention techniques like anticipating common questions and preparing comprehensive explanations or demonstrations to build confidence with the client.

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What strategies do you use to maintain relationships with clients?

Focus on proactive communication and regular updates. Sharing industry insights, following up after demos, and being responsive to client requests can help nurture these relationships. Emphasize your commitment to customer satisfaction and collaborative problem-solving.

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How do you ensure that your technical knowledge remains current?

To answer this, share your methods for staying updated on industry trends, such as reading relevant publications, attending industry events, and participating in professional development courses. Mention how these efforts contribute to your effectiveness in the role.

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Describe a time you turned a challenging client concern into a successful solution.

Provide a specific example that outlines the client’s concern, the steps you took to address it, and the eventual outcome. Highlight your problem-solving skills and ability to communicate effectively under pressure.

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What tools and technologies do you prefer for managing customer engagements?

Discuss your familiarity with CRM tools and any other software that aids in managing customer interactions effectively. Be sure to mention how these tools enhance your productivity and relationship-building.

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How would you collaborate with technical teams at Cubic³?

Illustrate your understanding of cross-functional teamwork, emphasizing clear communication and setting mutual goals. Describe how you would leverage your sales engineering knowledge to provide valuable input to design and product teams.

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What is your approach to preparing for a product demonstration?

Detail your preparation process, which includes understanding the client’s needs, customizing the demo to showcase relevant features, and practicing your presentation to ensure it flows smoothly. Stress the importance of feedback during rehearsals to refine your presentation.

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How do you identify new business opportunities?

Talk about your systematic approach to market research, networking, and analysis of customer feedback to identify gaps or areas for innovation. Provide examples of successful opportunities you’ve capitalized on in the past.

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Why do you want to work with Cubic³?

Articulate your enthusiasm for Cubic³'s vision and innovations, specifically in vehicle connectivity. Connect your personal career goals with the company’s objectives, indicating a true alignment of values and aspirations.

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Cubic Corporation is the parent company of two major businesses, Cubic Transportation Systems (CTS) and Cubic Mission and Performance Solutions (CMPS). CTS is a leading integrator of payment and information technology and services for intelligen...

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Full-time, remote
DATE POSTED
April 4, 2025

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