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Issuing Specialist Seller: National - job 35 of 40

We are seeking a highly motivated and experienced Sales Lead. The ideal candidate will have significant experience within the financial services industry with Tier 1 Issuers.  The candidate will have experience with navigating complex organizations and selling solutions into various functions of Issuers. 

This role for Director, Issuing Solutions Specialized Sales is part of the larger Value-Added Services Sales function. Internally, the role requires collaboration with a wide range of cross-functional teams, including Generalist Sellers, Sales Operations, Product, Strategy, Client Services, Digital Partners, and Marketing. Moderate to extensive travel is required for attendance of client meetings, conferences, and partner events. 

Key Responsibilities:

  • Demonstrate a deep understanding of the payment’s ecosystem, specifically Issuer side needs, emerging trends, regulatory changes, and the specific operational challenges these clients face. 

  • Develop/demonstrate a comprehensive understanding of Visa's solutions and their application for Issuing clients. 

  • Actively prospect, qualify, negotiate, and close opportunities within assigned territory. 

  • Identify high potential Issuing clients to target and cultivate relationships with key decision-makers within these organizations. 

  • Ensure high levels of client/prospect satisfaction through proactive outreach with relevant insights and regular follow-ups. 

  • Partner with the Generalist Sales team to prepare proposals, presentations, and other sales materials that highlight Visa solutions' technical capabilities and advantages to address client needs. 

  • Develop and execute sales strategies tailored to Issuers that align with Visa’s Purpose to uplift everyone, everywhere by being the best way to pay and be paid. 

  • Successfully structure, negotiate and close deals, ensuring that client needs are met. 

  • Ensure timely and accurate updates on sales activities are captured in Microsoft Dynamics, offering Insight into market trends and competitive analysis. 

  • Work collaboratively with various teams, including Product, Client Services, Finance and Technology, to ensure optimal client experience and continuous product improvement. 

  • Promote an understanding of critical success factors to achieving Issuing solutions revenue objectives. 

  • Provide input into design and implementation of sales collateral, general marketing and promotional activities and materials to ensure increased awareness of VAS objectives and priorities. 

 ​Essential Functions 

  • Accountable for achieving the Issuing Solutions, inclusive of all Issuer-wide Value-Added Services (i.e., Network, Post Purchase, Authentication, Risk, Identity, Data products, etc.)  booking and revenue lines through collaboration and partnership with Account Executives through acquisition of net-new customers or upsell of existing clients. 

  • Acquisition of new clients and retention/growth of existing clients in partnership with market product teams 

  • Understand clients’ complex challenges/problems including Global Service Provider restrictions, and uses of Visa technology to drive solutions with said technology. 

  • Champion and lead from the front with Visa’s value-based sales methodology, post-sale commercialization, mutual success planning with clients and across Visa to ensure client outcomes and Visa revenue realization. 

  • Partner with the sales team to prepare proposals, presentations, and other sales materials that highlight our solutions' technical capabilities and advantages. 

  • Engage with internal cross functional teams including Product Management, Product Development, Client Support and Product Marketing to relay market feedback and provide input into the design of new solutions. 

  • Identify, qualify, and quantify market specific opportunities in close cooperation with local relationship management and product teams. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$110000 / YEARLY (est.)
min
max
$90000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Issuing Specialist Seller: National, Visa

Join National as an Issuing Specialist in Wilmington, and step into a pivotal role that merges your sales expertise with a deep understanding of financial services. As an Issuing Specialist, you will work closely with Tier 1 Issuers and navigate the complexities of their organizations to deliver tailored solutions. You'll engage with various internal teams - from Sales Operations to Product Management - ensuring a seamless experience for our clients. Your day-to-day will involve actively prospecting, qualifying, negotiating, and closing deals within your territory while building relationships with key decision-makers. You’ll leverage your insights into the payments ecosystem, emerging trends, and regulatory changes to address operational challenges faced by clients. Plus, with a hybrid working model, you’ll spend time collaborating in the office and working remotely, enjoying the best of both worlds! As part of a dedicated team, your contributions will directly impact our revenue objectives and promote the innovative solutions we've crafted at Visa. If you have a talent for communication and can champion our values while providing top-notch service, this could be the perfect opportunity for you to thrive and help uplift everyone everywhere.

Frequently Asked Questions (FAQs) for Issuing Specialist Seller: National Role at Visa
What are the key responsibilities of an Issuing Specialist at National?

As an Issuing Specialist at National, the primary responsibilities include understanding the payment ecosystem, developing strong relationships with Tier 1 Issuers, and actively prospecting for new clients. You'll collaborate with cross-functional teams and ensure client satisfaction through regular outreach and comprehensive sales strategies.

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What qualifications do I need to become an Issuing Specialist at National?

To become an Issuing Specialist at National, candidates should possess significant experience in the financial services industry, particularly with Tier 1 Issuers. A strong understanding of the payment ecosystem, exceptional negotiation skills, and the ability to work collaboratively across various internal teams are also crucial.

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What is the work environment like for an Issuing Specialist at National?

The work environment for an Issuing Specialist at National is dynamic and collaborative. This hybrid role allows for a balance between remote work and on-site collaboration, fostering effective teamwork and communication while addressing the needs of Issuing clients.

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How does the Issuing Specialist at National contribute to client satisfaction?

An Issuing Specialist at National contributes to client satisfaction by ensuring proactive communication and tailored solutions that meet the specific operational challenges of Issuers. By developing solid relationships and providing valuable insights, you help clients feel supported and understood.

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What role does travel play in the role of an Issuing Specialist at National?

Travel is a significant aspect of the Issuing Specialist position at National, as it facilitates attendance at client meetings, conferences, and partner events. This travel is essential to develop strong relationships and understand client needs more effectively.

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Common Interview Questions for Issuing Specialist Seller: National
Can you describe your experience in the financial services industry relevant to the Issuing Specialist role?

Highlight your previous roles, any notable accomplishments, and specific experiences with Tier 1 Issuers. Emphasize how this experience has equipped you with insights into the payment ecosystem and the challenges Issuers face.

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How do you approach building relationships with decision-makers in complex organizations?

Discuss your relationship-building strategies, focusing on listening skills, empathy, and proactive communication. Mention your experience in navigating organizational structures to connect with key stakeholders effectively.

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What strategies do you use to identify and qualify potential clients?

Share your methods for prospecting and qualifying leads, such as using market research, leveraging existing networks, and utilizing CRM tools to track and analyze client information effectively.

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How do you ensure client needs are met while proposing Visa’s solutions?

Explain your approach to understanding client challenges and aligning them with Visa’s offerings. This could involve active listening, follow-ups, and crafting customized proposals that clearly address their specific needs.

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Describe a time you had to negotiate a deal. What was your approach?

Provide an example of a successful negotiation, focusing on your preparation, strategies implemented during discussions, and how you balanced client needs with company objectives to reach a win-win outcome.

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What do you know about Visa's value-based sales methodology?

Discuss the principles of value-based sales, emphasizing the importance of understanding client needs, delivering solutions that demonstrate value, and maintaining a focus on long-term relationships rather than just closing a deal.

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How do you collaborate with cross-functional teams to enhance client service?

Share examples of past collaborations with Product Management, Client Support, or marketing teams, and how these interactions led to improved service delivery and client satisfaction, emphasizing your teamwork skills.

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What trends in the payments ecosystem should an Issuing Specialist be aware of?

Discuss current trends like digital payments, regulatory changes, emerging technologies, and consumer behavior shifts. Be prepared to detail how these trends impact Issuers and what opportunities they may present for Visa.

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How do you stay motivated during challenging sales periods?

Share personal techniques for staying motivated, such as setting small achievable goals, seeking feedback, or leaning on your network for support. Highlight the importance of resilience and a positive mindset in sales.

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What tools or technologies do you use to track sales and client interactions?

Mention CRM tools, data analysis software, and communication platforms. Discuss how these tools help you streamline processes, keep organized records, and maintain a pulse on market trends and client engagement.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

9748 jobs
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Full-time, hybrid
DATE POSTED
April 2, 2025

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