Workday HCM Systems Analyst (6 Months FTC) - job 1 of 2

As a Workday HCM Systems Analyst at Darktrace, your primary duties will involve maintaining and supporting the Workday HCM system. This includes managing business processes related to Annual Leave, Benefits, and Onboarding, among others. You’ll consult with HR process leads to gather requirements, provide solutions, and perform impact analysis. Moreover, you will configure, test, and validate changes in business processes, ensure integration support, and maintain system configurations such as job and grade profiles.

To be successful as a Workday HCM Systems Analyst at Darktrace, applicants should possess previous experience in HR operations and strong knowledge of HCM data management and reporting. Proficiency in Workday HCM report writing is essential, including familiarity with advanced Workday Report Writer and Calculated Fields. Additionally, candidates should have a strong understanding of Workday security features, problem-solving skills, and the ability to thrive in a fast-paced environment.

Darktrace offers a comprehensive benefits package for its Workday HCM Systems Analyst, including 23 days of holiday plus public holidays, which increases to 25 days after two years of service. Additional perks include private medical insurance for you and your family, life insurance of four times your base salary, and a salary sacrifice pension scheme. The company also provides an additional day off for your birthday, enhanced family leave, and a cycle to work scheme!

The Workday HCM Systems Analyst plays a crucial support role in HR operations at Darktrace by ensuring that the Workday HCM system operates effectively and efficiently. This includes implementing necessary adjustments to business processes, gathering input from HR leads, and maintaining comprehensive documentation. Your expertise will help streamline HR operations, thereby enhancing overall productivity within the company.

The work environment for a Workday HCM Systems Analyst at Darktrace is collaborative and fast-paced. With a strong emphasis on innovation and problem-solving, you will be part of a team that values your contributions and encourages professional growth. The role requires a minimum of two days a week in our Cambridge office, allowing for necessary interaction and teamwork while also offering flexibility.

When responding to this question, highlight specific projects or reports you have created using Workday. Mention any complexities involved, such as using calculated fields or advanced report writing techniques. This showcases both your proficiency and your ability to problem-solve in real-world scenarios.

To answer this, discuss your approach to prioritization, such as assessing deadlines, stakeholder needs, and project impact. Share examples of how you have effectively managed competing priorities in past roles, emphasizing your time management skills and adaptability.

Explain your best practices for requirements gathering, such as conducting interviews, using surveys, and facilitating workshops. Provide an example of a successful project where your strategies led to effective outcomes, illustrating your communication skills and understanding of HR needs.

Discuss your method for identifying discrepancies and how you would investigate the root cause. Mention the importance of collaboration with HR personnel and using problem-solving skills to resolve the issue promptly and effectively.

Provide a specific example of a successful implementation you led or participated in. Detail your role in the change process, the challenges you faced, and the positive results that followed. This will showcase your initiative and your contribution to organizational goals.

Outline your preferred tools or methodologies for testing, such as User Acceptance Testing (UAT) or automated testing frameworks. Give an impression of how you ensure thorough testing and gather feedback to improve the processes for future updates.

Share your methods of staying informed about Workday updates and best practices, such as attending webinars, participating in forums, or continuing education. Emphasize how this knowledge enhances your ability to support the HR function effectively.

Explain your strategies for training sessions, considering diverse learning styles. You might mention hands-on demonstrations, creating easy-to-understand documentation, or follow-up support. Providing examples of previous training sessions can also lend credibility to your answer.

Describe your understanding of data security measures relevant to HCM systems, such as access controls and compliance with data protection regulations. Provide specific instances where your attention to data security protocols played a critical role.

When addressing this question, reflect on the balance between technical skills and interpersonal communication. Discuss how effective collaboration with HR leads and understanding their needs is vital for ensuring the success of HCM implementations.