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Enterprise Project Manager

Deliverect


As a rapidly scaling global SaaS unicorn, Deliverect stands at the forefront of revolutionising technological solutions for the dynamic hospitality and Q-commerce sectors. Our mission is clear: to empower ambitious individuals with the skills and knowledge to make a positive impact on business. Developing in their professional careers, all the while being a part of something larger than themselves.


Department Focus

Enter the Implementation and Consultation team at Deliverect—a key group of seasoned professionals steadfastly committed to propelling enterprise businesses to unparalleled success. We craft technical plans that seamlessly integrate our products with our client's operations. The result? Streamlined processes, reduced errors, and elevated operational efficiency, all contributing to our clients achieving their ambitious business goals.


Our approach is not just technical; it's holistic. From project management to technical expertise and continuous improvement, we ensure quality and mitigate risks at every turn. Hand-in-hand with our customers, we delve into their unique requirements, tailoring our services to meet their needs. Ongoing support and customisation are not just offerings—they're the foundations of our commitment to ensuring users get the absolute most out of our products.


Your Impact

From project kick-off to full roll out, possibly phased, the enterprise technical project manager will ensure our enterprise customers see value in Deliverect’s platform in a timely manner, by aligning all necessary internal and external resources. You will make special emphasis identifying the critical path and leading all stakeholders involved, in order to have the first transactional location in the shortest time possible.


A Typical Day
  • Lead and work closely with the customer's management team, strategic partners and Deliverect’s internal resources to drive the project completion and customer satisfaction.
  • Identify cross-project blockers and patterns for constantly improving the onboarding and roll out process.
  • Manage in parallel 10+ onboarding projects at a time.
  • Interfacing with stakeholders (both internal and external, sales, product teams) to gather requirements and feedback from customers and partners, aiming to improve Deliverect’s products, services and processes as well.


Your Expertise
  • Strong communication and interpersonal skills that inspire and motivate leaders and teams.
  • Technology experience, specifically around APIs, software development and solutions ecosystems.
  • Ability to work in a geographically dispersed environmentPrevious and provable experience in Project Management.
  • Bachelor’s degree ideally however experience over shadows this.
  • Experience with Agile development methodologies.
  • Experience with Cloud technologies and SaaS products.
  • Demonstrated operational excellence in critical thinking, process development and improvement, problem solving, communication, delegation and planning.
  • Able to be flexible and agile in responding to evolving business priorities and dealing with ambiguity.
  • Willing and able to address escalated client issues with speed and urgency.
  • Perfect command of English and another language is a strong asset.


What We Offer
  • A very exciting position in close collaboration with a highly professional team.
  • High level of responsibility with plenty of independence.
  • International team with a lot of different nationalities and regular company & team events.
  • Lively and open company culture with flat hierarchies and short chains of command.
  • A market-leading and cutting-edge Delivery software (SaaS) with an exciting & international customer base.
  • One of the most exciting start-ups led by veteran entrepreneurs ready to disrupt the Hospitality world once more!
  • Full benefits package.


Join Deliverect: Where You Shape Tomorrow's Success


At Deliverect, we're not just seeking team members; we're on the lookout for dynamic individuals who thrive in a fast-paced SaaS environment. We are fuelled by perceptive, ambitious, and determined professionals who embrace challenges and turn them into opportunities for innovation.


What We Bring to the Table:


Unicorn Status: Join a fast-growing SaaS unicorn at the forefront of the order management industry.

Learning Opportunities: We invest in your growth with a dedicated learning budget and clear learning pathways.

Inclusive Policies: Our paternity/maternity policies, enhanced vacation entitlement, and working arrangements reflect our commitment to your success.

Diverse Team: Become part of an international team that values diversity, fostering a culture of transparency and visibility.


A Peek into Life at Deliverect:


Performance-Driven Freedom: Your contributions speak louder than the clock. Achieve flexibility by focusing on what matters—delivering impactful results. Your autonomy in choosing how you achieve success is recognised and celebrated.

Innovation Hub: Immerse yourself in a culture of constant innovation, where weekly releases and new features keep our products at the forefront.

Big Challenges, Bigger Solutions: Be part of a mission to solve some of the global tech industry's most significant challenges.


Equal Opportunities at Deliverect:

We're committed to creating an inclusive and diverse workplace. We actively encourage applications from underrepresented individuals, fostering a workplace where everyone is treated with respect and provided equal opportunities to thrive.


Rights to Work:

While we welcome diverse backgrounds, it's crucial to note that applicants must have the legal right to work in the country of the role. Though we value contributions from various backgrounds, we currently can't offer financial support for relocation or travel assistance.


Supporting Your Journey:

If you need assistance or support during our recruitment process or require accommodations due to a disability, reach out to us at talent@deliverect.com. Join Deliverect, a workplace where culture meets career advancement.





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What You Should Know About Enterprise Project Manager, Deliverect

As an Enterprise Project Manager at Deliverect, you will play a critical role in our fast-paced, innovative environment where we are reshaping the hospitality and Q-commerce industries with our cutting-edge technology. Your primary focus will be to ensure our enterprise customers see the full value of Deliverect’s platform right from project kickoff to full rollout. You will collaborate closely with clients and our internal teams, orchestrating resources to navigate the onboarding journey effectively. Imagine tackling multiple onboarding projects at once, identifying potential blockers, and implementing strategies to improve processes—all while working hand-in-hand with a diverse group of talented professionals. At Deliverect, we pride ourselves on our holistic approach, ensuring that we not only deliver software but provide continuous support and customization to meet our clients’ unique needs. You’ll be at the heart of our mission to empower businesses, create streamlined operations, and ultimately elevate customer satisfaction. With strong communication and critical thinking skills, you will inspire teams and lead discussions that drive results. If you have a knack for managing technological projects and are excited to work in a rapidly growing global SaaS unicorn, we invite you to apply and make your mark in a vibrant, inclusive culture where your contributions truly matter.

Frequently Asked Questions (FAQs) for Enterprise Project Manager Role at Deliverect
What are the key responsibilities of an Enterprise Project Manager at Deliverect?

As an Enterprise Project Manager at Deliverect, your main responsibilities include leading onboarding projects, ensuring timely implementation of our SaaS solutions, and collaborating with various stakeholders to enhance customer satisfaction. You will identify and mitigate risks, streamline processes, and manage multiple projects concurrently, all while ensuring that clients experience top-notch support and tailored solutions.

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What qualifications are needed to become an Enterprise Project Manager at Deliverect?

To become an Enterprise Project Manager at Deliverect, you ideally should have a Bachelor's degree, though relevant experience can also suffice. Key qualifications include proven project management experience, a solid understanding of software development and SaaS products, and familiarity with Agile methodologies. Excellent communication skills and the ability to work in a geographically dispersed team are essential.

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How does Deliverect support the professional growth of its Enterprise Project Managers?

At Deliverect, we prioritize the professional development of our Enterprise Project Managers by offering a dedicated learning budget and clear pathways for learning and growth. We believe in fostering talent, ensuring that you have the tools and opportunities to enhance your skills and advance your career while being part of a dynamic, innovative company.

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What makes working at Deliverect an exciting opportunity for an Enterprise Project Manager?

Working at Deliverect as an Enterprise Project Manager offers the excitement of being part of a rapidly growing SaaS unicorn at the forefront of technology in the hospitality sector. You'll have the opportunity to tackle complex challenges, collaborate with a diverse international team, and contribute to a culture of constant innovation while enjoying a flexible and empowering work environment.

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What does a typical day look like for an Enterprise Project Manager at Deliverect?

A typical day for an Enterprise Project Manager at Deliverect involves collaborating closely with clients and internal teams to drive project completion and satisfaction. You'll manage multiple onboarding projects, identify potential blockers, interface with various stakeholders to gather requirements and feedback, and continually seek ways to enhance our services and processes to provide maximum value to our customers.

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Common Interview Questions for Enterprise Project Manager
Can you describe your experience with managing multiple projects as an Enterprise Project Manager?

In answering this question, emphasize your organizational skills and the strategies you use to juggle multiple projects effectively. Share examples of how you prioritize tasks, communicate with teams, and ensure that projects are completed on time without compromising quality.

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How do you handle client escalations and resolve conflicts during a project?

Demonstrate your strong communication and problem-solving skills. Explain your approach to understanding the client's concerns, maintaining a calm demeanor, and working collaboratively to find a solution swiftly, showcasing your commitment to client satisfaction.

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What methodologies do you prefer for project management, and why?

Discuss your familiarity with Agile methodologies and how they allow for flexibility, transparency, and efficiency in project management. Illustrate how you've applied these methodologies in past projects and the positive outcomes that resulted.

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Describe a time when you identified a process improvement during a project.

Use this opportunity to share an example from your past experience where you recognized inefficiencies, proposed a solution, and implemented changes that resulted in better outcomes. Share the impact it had on the project and the team.

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How do you ensure effective communication with your team and stakeholders?

Highlight your communication strategies, including regular check-ins, updates, and feedback sessions. Explain how you tailor your communication style to different stakeholders to ensure clarity and foster collaboration.

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What role does data play in your project management approach?

Discuss how you leverage data to inform decision-making, assess progress, and make adjustments to projects as needed. Provide examples of specific metrics you track and how they influence project outcomes.

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How do you prioritize tasks within a project?

Explain your method for assessing urgent versus important tasks, how you involve your team in the prioritization process, and any tools you use to stay on track. Sharing a specific example can help illustrate your approach.

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Can you give an example of how you've led a successful project from start to finish?

Prepare a compelling story of a successful project, detailing the objectives, your role, any challenges faced, and the strategies used to overcome them. Highlight the project's end results and what you learned from the experience.

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What strategies do you use to manage client expectations during a project?

Discuss your proactive communication techniques, setting realistic goals, and providing regular updates to keep clients informed. Emphasize the importance of transparency and managing timelines to foster trust and maintain relationships.

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Why do you want to work as an Enterprise Project Manager at Deliverect?

Articulate your interest in the company’s mission and values, your passion for technology in the hospitality industry, and how your skills align with the needs of Deliverect. Showing genuine enthusiasm can greatly enhance your response.

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At Deliverect, our mission is to be the backbone of on-demand food and help businesses to connect with their customers and help them to thrive online. We do this by delivering only the best software to simplify the lives of our customers. We’re as...

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DATE POSTED
April 6, 2025

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