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Tax Manager - US Business Process Solutions - Managed Payroll Services

Join the world's leading professional services firm assisting employers in operating payrolls for their workforce. As a Manager you will join a dynamic team delivering our US Managed Payroll Tax Services offering.Work you will doYou will be responsible for delivering payroll tax services for clients and managing and overseeing the service delivery. You and your team will need to deliver the following activities to the highest standards of client service with impeccable levels of accuracy:• Configuration of payroll wage codes for the accurate application of employer and employee taxes and social security• Analysis of payroll tax notices• Preparation of Powers of Attorney• Liaison with Federal and State Agencies• Registration of employers for payroll taxes• Preparation and filing of payroll tax returns• Preparation of Forms W-2, Forms 1099 and state equivalents• Perform regular audits to identify and resolve compliance issues, avoiding delays in filings and monitoring penalties/notices• Work in partnership with clients to ensure accurate and timely processing of payroll tax liabilities• Reconcile federal and state withholding taxes and unemployment taxes monthly, quarterly, and annually• Apply for identification numbers, such as FEIN and SUI, when entering new jurisdictions• Evaluate and improve payroll tax processes for higher efficiency and accuracy• Identify opportunities for automation and lead implementation efforts related to payroll taxes• Coordinate year-end efforts to ensure accurate W-2s and other annual tax filings• Ensure proper setup and maintenance of local withholding codes for employers and employees in the Deloitte payroll tax system• Good knowledge on Tax State/SUI agency portals• Perform quarterly reconciliation and data analysis• Reconcile payroll taxes at the employee level• Tax Adjustment & Amendment knowledge• Play a lead role in Year-End processing for accurate W-2• Communicate directly with internal/external customers regarding tax inquiries• Research and resolve payroll tax inquires• Ensure tax related updates in the payroll system are fully reviewed and understood• Perform internal audits as requested• Identify and resolve issues as well as drive change for related improvements• Setting up the required operating protocols for the service offeringQualificationsRequired:• Ability to perform job responsibilities within a hybrid work model that requires US Tax professionals to co-locate in person 2 - 3 days per week• 5 + years of experience in payroll tax processing, preferably in a multi-state US environment• Bachelor's degree in economics, human resources, international business, finance, accounting, or other liberal arts majors• One of the following active accreditations obtained, in process, or willing and able to obtain:• * Licensed CPA in state of practice/primary office if eligible to sit for the CPA• If not CPA eligible:• * Enrolled Agent• Juris Doctor (JD)• Ability to travel up to 25%, on average, based on the work you do and the clients and industries/sectors you servePreferred• Proficiency with payroll software (e.g., ADP, Workday, Paycom) and Microsoft Excel• An aptitude for working as part of dynamic team with diverse members• Ability to prioritize tasks, work and manage multiple assignments in a team environment• Strong analytical, consultative, quantitative, and project management skills• Executive presence, and excellent communication (verbal & written) and presentation skills with an aptitude for working as part of a global team• Excellent analytical and problem-solving skills with high attention to detail• Ability to handle confidential information with discretion• Attention to detail, self-starter and deadline orientedRecruiting tipsFrom developing a standout resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters .BenefitsAt Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you .Our people and cultureOur diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture .Our purposeDeloitte's purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact .Professional developmentFrom entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.As used in this posting, "Deloitte" means Deloitte Tax LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.Deloitte will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. See notices of various ban-the-box laws where available .The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $98,350 to $223,990.You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
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What You Should Know About Tax Manager - US Business Process Solutions - Managed Payroll Services, Deloitte

Are you ready to take your career to the next level? Join Deloitte as a Tax Manager in our US Business Process Solutions team, located in sunny Salt Lake City, UT! Here, you'll be part of a leading professional services firm that helps businesses handle their payroll needs with precision and care. As a Tax Manager, you'll oversee our Managed Payroll Tax Services and be an essential part of a dynamic team dedicated to excellence. Your responsibilities will include configuring payroll wage codes and analyzing tax notices, ensuring everything aligns perfectly with employer obligations and employee responsibilities. You'll connect directly with clients and federal and state agencies, manage the filing of payroll tax returns, and complete year-end processing for accurate W-2s. This hands-on role means you’ll lead a talented team while tackling compliance issues with full-force audits and reviews. With your strong attention to detail and problem-solving skills, you’ll also drive improvements in our payroll processes and help identify exciting opportunities for automation. Join Deloitte, where your expertise can positively impact clients and the broader community. Ready to embark on this exciting journey with us? Let’s connect and see how you can make a difference as a Tax Manager!

Frequently Asked Questions (FAQs) for Tax Manager - US Business Process Solutions - Managed Payroll Services Role at Deloitte
What are the primary responsibilities of a Tax Manager at Deloitte?

As a Tax Manager at Deloitte within the US Business Process Solutions sector, you'll be tasked with delivering top-notch payroll tax services. This includes configuring payroll wage codes, analyzing tax notices, preparing Powers of Attorney, and interacting with Federal and State Agencies. You'll also register employers for payroll taxes, prepare and file tax returns, and ensure compliance with all tax-related regulations. Attention to detail and accuracy are essential in this role as you'll lead your team in maintaining high standards of service delivery.

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What qualifications are needed for the Tax Manager position at Deloitte?

To be considered for the Tax Manager position at Deloitte, candidates should have a Bachelor’s degree in fields like economics, finance, or human resources. You should also possess over five years of experience in payroll tax processing, preferably in a multi-state environment. Qualifications such as a CPA, Enrolled Agent, or Juris Doctor are also valuable. Strong analytical skills, communication ability, and proficiency with payroll software are highly preferred, ensuring you can effectively manage complex payroll tax duties.

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How does Deloitte support the professional development of Tax Managers?

Deloitte is committed to the growth and development of its employees, including Tax Managers. They offer a variety of professional development opportunities ranging from on-the-job learning experiences to formal training programs. As a Tax Manager, you'll have access to mentorship opportunities and leadership training, allowing you to hone your skills and advance in your career. With support for continuous learning, you will always find ways to enhance your expertise and contribute to your team's success.

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What is the work environment like for a Tax Manager at Deloitte?

At Deloitte, Tax Managers work in a collaborative and inclusive environment. Given the hybrid work model, you will have the flexibility to work both in the office and remotely, fostering a balance that promotes productivity and teamwork. The culture encourages diverse perspectives, enabling the creative and innovative approaches necessary to solve complex issues faced by clients. You’ll feel empowered to contribute your unique ideas in a supportive atmosphere!

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What benefits can a Tax Manager expect at Deloitte?

Deloitte offers a comprehensive benefits package to Tax Managers, recognizing that great employees are the foundation of their success. Benefits can include competitive salaries, health and wellness programs, retirement savings plans, and opportunities for professional development. Additionally, Deloitte fosters an inclusive culture and provides programs that promote diversity, equity, and sustainability, making it a rewarding place to launch or advance your career.

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Common Interview Questions for Tax Manager - US Business Process Solutions - Managed Payroll Services
Can you explain your experience with payroll tax processing?

In answering this question, focus on specific examples from your previous roles, especially those involving multi-state payroll tax processing. Discuss any software you've used, challenges faced, and how you ensured compliance with various tax regulations. Highlight your analytical skills and attention to detail throughout your explanation.

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How do you ensure accuracy when filing payroll tax returns?

To answer effectively, describe your systematic approach to double-checking your work and the tools you use to ensure accuracy. You can explain the importance of auditing and regular reconciliations and provide examples of steps taken to minimize errors in your past experiences.

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Describe a challenging compliance issue you've handled.

For this question, choose a specific issue you faced, detailing the steps you took to resolve it. Highlight your analytical skills, your communication with agencies or clients, and the outcome. Emphasize your problem-solving approach and how you adapt to changing regulations.

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What strategies do you use to manage multiple payroll tasks effectively?

In your response, highlight your organizational skills and techniques like prioritizing tasks, delegating responsibilities appropriately, and using project management tools. Providing an example of a time when you successfully managed competing deadlines can strengthen your answer.

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How do you stay updated on changes in payroll tax laws?

Discuss your commitment to continuous learning, such as attending webinars, following industry news, or participating in professional organizations. Mention any specific resources or platforms you utilize to stay informed about legislative changes and their implications for payroll processing.

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Can you walk us through your process for preparing year-end tax filings?

Outline the steps you take from gathering necessary information to ensure all forms, like W-2s and 1099s, are accurately completed. Include how you collaborate with your team and clients during this process and the checks you implement to avoid any compliance errors.

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How do you handle client inquiries regarding payroll tax issues?

Explain your approach to client communication, emphasizing your ability to listen actively, empathize, and provide clear explanations. Discuss your experience in researching issues and ensuring that clients receive timely resolutions and follow-ups.

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What is your experience with payroll software and tools?

In your answer, mention specific payroll software you have used, your proficiency level, and any integrations you’ve managed. Discuss how you leverage these tools to streamline processes and improve efficiency in payroll tax tasks.

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How would you approach automating payroll tax processes?

Discuss your understanding of payroll processes and potential areas for automation. Share your ideas for how automation can enhance efficiency while ensuring compliance. Be sure to mention any previous experiences implementing automation solutions.

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Why do you want to work for Deloitte as a Tax Manager?

Express your admiration for Deloitte's impact on the industry and your desire to contribute to their mission. Share how the values of collaboration, diversity, and continuous development resonate with your personal and professional aspirations, and mention specific aspects of the firm that attract you.

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Deloitte provides industry-leading audit, consulting, tax and advisory services to many of the world’s most admired brands, including nearly 90% of the Fortune 500® and more than 7,000 private companies. Our people come together for the greater go...

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March 21, 2025

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