Client Executive

As a Client Executive at Carat, your key responsibilities include managing campaign implementations across both traditional and digital media channels, maintaining and updating media plans, and ensuring effective data tracking and reporting. You'll also collaborate with senior team members to analyze data, generate insights from competitor analyses, and prepare detailed post-campaign reports for clients.

To qualify for the Client Executive position at Carat, you should have experience in traditional media with a good understanding of digital campaigns. Proficiency in media finance processes, alongside strong time management and analytical skills, is essential. Familiarity with media platforms like Spectra, ETam, and MOVE will be beneficial as well.

Carat believes in nurturing talent and offers various career development opportunities. As a Client Executive, you’ll have access to online learning platforms, mentorship programs, and structured career paths, allowing you to develop your skills and advance within the global network.

Key skills for a Client Executive at Carat include strong verbal communication, meticulous attention to detail, excellent organizational abilities, and a capability to prioritize workloads effectively. Moreover, building meaningful connections with clients and partners is crucial for driving successful outcomes.

As a Client Executive at Carat, you can enjoy flexible work arrangements, a personal contribution to your home office setup, generous annual leave, and wellness days. Additionally, you'll be part of a diverse culture that encourages volunteering and provides ample opportunities for learning and growth.

In answering this question, explain your specific roles in previous campaigns, the media types you've worked with, the tools used for implementation, and how you measured success. Highlight any instances where you adapted strategies to improve campaign performance.

When approaching this question, share your methods for organizing tasks, such as using project management tools or prioritizing based on deadlines and complexity. Provide examples of how you’ve effectively managed competing priorities in past roles.

Detail your approach in researching competitors, such as using online tools, analytics platforms, or industry reports. Talk about how you incorporated this data into campaign strategies to gain a competitive advantage.

For this question, relate a specific situation where you identified a client issue, the steps you took to resolve it, and how your resolution impacted client satisfaction. Focus on your communication skills and ability to stay calm under pressure.

Explain your process for maintaining accuracy in media planning, including double-checking figures, utilizing templates, and confirming information with team members. Mention how you handle discrepancies to minimize errors.

Discuss the importance of teamwork in a media agency, emphasizing collaboration, communication, and collective problem-solving. Share examples of how working as a team led to successful campaign outcomes in your previous positions.

In response, discuss the resources you utilize to stay informed about media trends, such as industry publications, conferences, online courses, and networking with peers. Emphasize your proactive approach to learning.

Share the details of a specific campaign, including your role, the target audience, the objectives set, the strategies implemented, and the results achieved. Highlight the key takeaways and what you learned from the experience.

Explain your experience with budgeting, invoicing, and financial reconciliations for media campaigns. Mention any specific software used and how you addressed budget discrepancies in your past roles.

Discuss the strategies you use to develop strong relationships, such as regular communication, understanding their needs, and being responsive to inquiries. Share any metrics that demonstrate successful relationships you've fostered.