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Sales Call Center Agent - Uncapped Commission

Company Summary

$15.75 Non-Negotiable Base Pay + Uncapped Commission with 1st year on-target earnings of $68,000. No experience required. We provide full-time paid training! 

 

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.


Department Summary

Our award-winning Inside Sales & Retention team successfully drives existing and future customer decision-making by selling the value of Echostar’s products and services using a consultative approach. This is 100% inbound new and existing customers - no cold calling! EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV.

 

What’s In It For You? 

  • Career Growth: Opportunity is our best benefit! You’ll have the opportunity to promote two levels within your first year based on performance! 
  • Uncapped Commission: While first year on-target earning is $68,000, our top performers make well over six figures annually! 
  • Rewards and Recognition Program : Offering high-value prizes, elaborate trips, food perks and so much more
  • Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision and Life Insurance packages with a Health Savings Account
  • Exclusive Perks: Complimentary DISH TV programming valued at $114.99/month, plus discounts on Sling TV and Boost Mobile phone plans
  • Financial Security: 401(K) with company match and an Employee Stock Purchasing Program (ESPP)
  • Continued Education: Tuition Reimbursement to support your career development

 

Application Process Overview:

After completing this application, the next step in our hiring process is a 15-20 minute questionnaire designed to help us determine if we're a mutual fit. You'll see a pop-up directing you to a landing page where you can watch brief videos providing a realistic preview of the role before committing to the questionnaire!


Job Duties and Responsibilities

What You’ll Be Doing: 

  • Successfully position and sell DISH and Boost Mobile products and services to new and existing customers
  • Assess each customer’s needs and offer the best valued solution 
  • Demonstrate the ability and resilience to bounce back from challenging calls and maintain your focus on larger goals 
  • Effectively manage your time while engaging with customers, navigating systems, and handling real-time data entry
  • Maintaining an in-depth knowledge of our product and service offerings, promotions, and competitive advantages
  • Provide excellent customer service to build and maintain customer relationships 

 

Our Paid Training Program Offers You:

  • Whether you are an entry-level candidate or bringing transferable skills, our progressive agenda supports a smooth, successful transition into the role
  • Immersive training with computer-based modules, instructor-led sessions, hands-on activities, role-play, and call shadowing
  • Robust mentorship program to support New Hire onboarding

Skills, Experience and Requirements

  • Competitive Spirit: The drive and determination to succeed, compete with peers, and achieve sales targets
  • Growth Mindset: The willingness to actively seek, receive, and apply new skills and constructive feedback to improve performance and grow professionally
  • Customer Focus: Effectively engage with customers, understand their needs, resolve issues, and build trusting relationships that contribute to overall sales success
  • Dependability: Consistently meet commitments, maintain reliability, and uphold high standards of accountability
  • Integrity: Adheres to ethical standards, honesty, and transparency in all interactions
  • Persuasion: Influence others’ decisions and actions through clear communication, compelling arguments, and the effective demonstration of value
  • Communication: Excellent verbal communication and listening skills; ability to build rapport quickly over the phone
  • Requirements: High school diploma or GED; ability to work full-time on-site; flexible to work shifts that might include evenings, weekends, or holidays; smartphone or device with active network connection; pre-employment screen

Salary Ranges

Compensation: $15.75/Hour - $34.87/Hour
Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .

 

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.

 

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

Average salary estimate

$52546 / YEARLY (est.)
min
max
$32760K
$72332K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Call Center Agent - Uncapped Commission, DISH

Join the dynamic team at EchoStar as a Sales Call Center Agent in El Paso County, TX, where you can earn a competitive base pay of $15.75 plus uncapped commission! If you're looking to kickstart your career with a supportive company, you're in the right place. We offer comprehensive paid training to help you understand our range of services, including DISH TV, Boost Mobile, and Sling TV. In this role, you’ll handle 100% inbound calls, meaning you won't have to worry about cold calling. Your mission? Connect with customers, assess their needs, and provide them the best solutions that EchoStar has to offer. What’s really awesome is the potential for career growth — top performers can earn upwards of six figures annually! Our culture is all about recognizing your hard work with rewards and exciting prizes as you meet your sales goals. Beyond that, you’ll enjoy excellent benefits, including medical, dental, and vision coverage, a 401(K) with a company match, and an employee stock purchasing program. If you're ready to embrace the world of connectivity and contribute to a team that values innovation, integrity, and customer satisfaction, apply today to start your journey with EchoStar. We can’t wait to welcome you aboard!

Frequently Asked Questions (FAQs) for Sales Call Center Agent - Uncapped Commission Role at DISH
What are the responsibilities of a Sales Call Center Agent at EchoStar?

As a Sales Call Center Agent at EchoStar, your main responsibilities include selling DISH and Boost Mobile products to new and existing customers, understanding customer needs, and providing tailored solutions. You'll also be expected to manage your time effectively during calls and navigate various systems while maintaining a positive customer interaction.

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What qualifications do I need to become a Sales Call Center Agent at EchoStar?

To qualify for the Sales Call Center Agent position at EchoStar, you need a high school diploma or GED. An eagerness to learn, a competitive spirit, and excellent communication skills are also important. Our paid training program will provide you with all the knowledge you need to succeed, regardless of prior experience.

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How does the commission structure work for Sales Call Center Agents at EchoStar?

EchoStar offers an uncapped commission structure for Sales Call Center Agents. Your first-year on-target earnings are around $68,000, but top performers often exceed six figures. This means the more sales you make, the more money you can earn!

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What benefits does EchoStar provide to Sales Call Center Agents?

EchoStar provides a comprehensive benefits package for Sales Call Center Agents that includes medical, dental, and vision insurance, a 401(K) plan with a company match, paid training, and various employee perks such as discounts on services and tuition reimbursement. We prioritize your health and career growth!

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Is prior experience necessary for the Sales Call Center Agent position at EchoStar?

No prior experience is required to apply for the Sales Call Center Agent position at EchoStar. We offer full-time paid training that will equip you with the skills and knowledge needed to excel in sales and effectively serve our customers.

Join Rise to see the full answer
Common Interview Questions for Sales Call Center Agent - Uncapped Commission
How do you handle difficult customer interactions as a Sales Call Center Agent?

When faced with difficult customers, it's essential to remain calm and listen actively to their concerns. Show empathy and clearly communicate that you're there to help. Use your product knowledge to provide solutions and assure them that you’ll do your utmost to resolve their issues.

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Can you explain a time when you achieved a sales target?

In your response, provide a specific example that showcases your sales skills. Discuss strategies you implemented, how you assessed customer needs, and any challenges you overcame to hit or exceed your targets.

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What do you know about EchoStar and its services?

Prior to your interview, research EchoStar's core services such as DISH TV, Sling TV, Boost Mobile, and their commitment to innovative technology. By expressing your understanding of the company's products, you demonstrate your enthusiasm and genuine interest.

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How do you prioritize your tasks during high-volume call times?

Discuss your time management strategies, such as organizing calls based on urgency and maintaining focus on customer satisfaction. Highlight your ability to multitask effectively while fulfilling each customer’s needs.

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Why do you want to work in sales at EchoStar?

Share your enthusiasm for sales and how you see it as an opportunity to connect with people and offer solutions. Emphasize your interest in EchoStar and its mission, explaining how it resonates with your career goals.

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What strategies do you use to persuade customers?

Effective strategies include understanding the customer’s needs, building rapport, and demonstrating how the product meets their specific requirements. Use examples from past experiences where you've successfully used these techniques.

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How would you describe your communication style?

You could describe your communication style as clear, empathetic, and adaptable, emphasizing that you adjust your approach based on the customer’s tone and needs. Provide examples where your communication skills helped resolve issues or make a sale.

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What are your career goals as a Sales Call Center Agent?

Express your desire to advance within the company. Highlight achievable short-term goals like mastering products and improving sales techniques, while also mentioning your long-term aspirations of moving into leadership or specialized roles.

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How do you stay motivated in a sales environment?

Talk about setting personal goals, celebrating small victories, engaging in friendly competition with colleagues, and the excitement of helping customers find the right solutions as ways to maintain your motivation.

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Describe a successful sales technique you have learned or used.

Provide a specific sales technique you have utilized, such as consultative selling or upselling, and share a story that exemplifies its effectiveness. Discuss how this approach led to positive outcomes for both you and the customer.

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DATE POSTED
March 26, 2025

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