Pharmacy Tech Supervisor - 2nd shift

As a Pharmacy Tech Supervisor at DLH Corporation, your primary responsibilities include overseeing the second shift's daily operations, managing staffing needs, handling employee inquiries, and ensuring compliance with pharmacy standards. You will also report production and quality statistics and train leads for better management of their sections.

To qualify for the Pharmacy Tech Supervisor position at DLH Corporation, candidates must possess a current National Pharmacy Technician certification. Preferred qualifications include supervisory experience in a production facility, proficiency in Lean Six Sigma, and familiarity with OSHA standards.

The Pharmacy Tech Supervisor role at DLH Corporation operates during the second shift, from 3:30 PM to midnight, Monday through Friday. This schedule allows for engagement with the team during critical operational hours.

DLH Corporation is committed to employee development, offering ongoing training, compliance education, and opportunities for professional growth. Supervisors will assist in identifying training needs and managing continuing education requirements for their staff.

Excellent communication skills, planning abilities, change management proficiency, and strong interpersonal skills are essential for a successful Pharmacy Tech Supervisor at DLH Corporation. The ability to problem-solve, prioritize effectively, and maintain relationships with team members is also crucial.

When discussing your supervisory experience, highlight specific examples that showcase your leadership skills, ability to manage staffing needs, and how you effectively communicated with your team. Reflect on any challenges you faced and how you resolved them.

Focus on your approach to ensuring compliance with government regulations and pharmacy standards, including monitoring procedures, conducting training sessions, and implementing quality assurance measures. Provide examples that demonstrate your success in this area.

Discuss specific initiatives or changes you implemented that led to increased efficiency, such as streamlining processes or enhancing team collaboration. Include metrics or results to strengthen your response.

Share your methodologies for tracking attendance, addressing performance issues, and providing coaching or support to your team. Emphasize the importance of fairness and transparency in your approach.

Explain your conflict resolution style, focusing on open communication, empathy, and mediation skills. Provide an example of a past conflict you resolved effectively.

Highlight your commitment to ongoing training by talking about how you assess team needs, facilitate training opportunities, and encourage professional development within your team.

Discuss your strategies for forecasting staffing needs based on workload, your methods for responding to last-minute changes, and how you maintain communication with the Facility Manager regarding staffing adjustments.

Mention your familiarity with specific pharmacy management systems or technologies that help in tracking prescriptions, managing inventory, or improving workflow. Share how you leverage these tools for operational success.

Provide a detailed account of a process you improved, outlining the problem, your analysis, the changes made, and the impact on overall team performance. This will showcase your proactive approach to management.

Convey your motivation for joining DLH Corporation, aligning your values with the company's mission. Discuss how your skills and experiences will contribute to the organization's success in serving federal government clients.