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Goods Flow Manager

Company Description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.

We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

Job Description

• Reporting to the Fulfillment Unit Manager and assist in monitoring, control development and execution of logistic/goods flow action plans.
• You will lead a team of managers and co-workers ensuring logistics cooperates with commercial team with focus on high level of commerciality with different areas, such as marketing activities and campaigns, departmental re-builds and commercial merchandising.
• You need to plan, organize and monitor store goods flow process from receiving to sales locations replenishment fulfilling the goal to be ready before store opening. You will contribute heavily also to the outflow with focus on e-commerce implementation with planning, organizing and monitoring picking and packing processes.
• Contribute to the range management process by adhering efficient and smooth phase in and phase out procedures (space dimensioning and goods allocation).
• Optimize the utilization of existing store logistics capacities (space, equipment and people) and goods allocation and planning of resources.
• Responsible for optimization of the total Supply Chain costs by monitoring and giving inputs about deviations from “Global Service Agreement DS/Retail” (loading quality and arrival precision).

Qualifications

Bachelor degree/ Master degree

Additional Information

Please apply by 14/04/2025

What You Should Know About Goods Flow Manager, Ikano-Retail

Join us at IKEA as a Goods Flow Manager at our Parque Industrial CPA Logistics Center! We're excited to offer a fantastic opportunity where you’ll be at the heart of our operations, ensuring our goods flow smoothly from receiving to sales locations. Reporting directly to the Fulfillment Unit Manager, you'll play a crucial role in monitoring, controlling, and executing effective logistic action plans. Leading a dedicated team of managers and co-workers, you'll collaborate closely with our commercial team, balancing the needs of various departments, such as marketing campaigns and commercial merchandising. This isn’t just about logistics; it’s about creating a better everyday life for our customers. You’ll be responsible for planning and organizing store goods flow processes to guarantee everything is ready before the store opens, significantly impacting our e-commerce strategies by managing picking and packing processes. Your expertise will also support range management, ensuring efficient phase-ins and phase-outs while optimizing our logistics capacities and resource planning. If you're ready to contribute to our mission of affordability and sustainability, we want to hear from you! Come help us make IKEA a wonderful shopping experience.

Frequently Asked Questions (FAQs) for Goods Flow Manager Role at Ikano-Retail
What are the key responsibilities of a Goods Flow Manager at IKEA?

As a Goods Flow Manager at IKEA, your primary responsibilities include monitoring and executing logistics and goods flow action plans, leading a team, and ensuring effective collaboration with our commercial team. You'll plan and organize the entire goods flow process to ensure efficiency, especially focusing on e-commerce implementations for picking and packing.

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What qualifications are necessary for the Goods Flow Manager position at IKEA?

To qualify for the Goods Flow Manager position at IKEA, you need a Bachelor's or Master's degree. These qualifications will support your understanding of logistics and supply chain management, which is crucial for optimizing our operations.

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How does the Goods Flow Manager contribute to IKEA's sustainability goals?

The Goods Flow Manager plays a vital role in IKEA's sustainability efforts by optimizing logistics processes, reducing waste, and ensuring efficient use of resources. By monitoring supply chain costs and adhering to quality agreements, you'll contribute to a more sustainable operation.

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What skills are essential for success as a Goods Flow Manager at IKEA?

Key skills for a Goods Flow Manager at IKEA include leadership capabilities, strong organizational skills, analytical thinking, and the ability to work collaboratively with various teams. Excellent communication and a focus on commerciality will also be vital for success in this role.

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How does the Goods Flow Manager impact the customers' shopping experience at IKEA?

The Goods Flow Manager significantly impacts the customer experience by ensuring that products are readily available and that the store operates efficiently. This role helps to create a seamless shopping experience through effective inventory management and logistics strategies.

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Common Interview Questions for Goods Flow Manager
Can you explain your experience with logistics management as a Goods Flow Manager?

In your answer, highlight specific examples of managing logistics operations, discussing any technologies you've utilized and how you ensured efficiency in the goods flow processes.

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How do you prioritize tasks as a Goods Flow Manager?

Show your organizational skills by discussing how you assess urgency and importance in daily tasks, and how you ensure your team stays focused on high-impact activities.

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What strategies would you implement to improve supply chain efficiency?

Discuss specific strategies you've employed in the past, such as optimizing routing, enhancing communication with suppliers, or leveraging technology for better inventory management.

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How do you handle challenges in coordinating with the commercial team?

Explain your communication and collaboration methods, focusing on how you ensure alignment between logistics and marketing objectives to resolve potential conflicts.

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Describe a time you successfully led a team through a change in logistics procedures.

Share a detailed example of a transition you managed, emphasizing the steps you took to lead your team effectively and the positive outcomes achieved.

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How do you monitor compliance with logistics regulations?

Explain the systems and processes you have implemented to ensure that all logistics operations comply with both local and international regulations.

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What role does technology play in your approach to goods flow management?

Discuss the technological tools you use for tracking inventory, optimizing transportation, and managing team communication, and how these tools improve overall efficiency.

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How would you implement an e-commerce picking and packing process as a Goods Flow Manager?

Explain the steps you would take to assess current capabilities, define processes for speed and accuracy, and integrate them with existing logistics functions.

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What actions would you take if you noted a deviation in loading quality or arrival precision?

Share your approach to investigating the root causes, relevant communication with involved parties, and the corrective actions you would implement to prevent recurrence.

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How do you measure the success of goods flow management?

Discuss the key performance indicators (KPIs) you track, such as inventory turnover rates, order accuracy, and logistics cost efficiency to evaluate success.

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TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 7, 2025

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