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Assistant Manager(05524) - 1570 Freeway Dr.

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

QUALIFICATIONS

General job duties for all store team members

Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.

WORK CONDITIONS

Exposure to

Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.

SENSING

Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

PHYSICAL REQUIREMENTS including, but not limited to the following:

Standing

Most tasks are performed from a standing position.

Walking

For short distances for short durations.
Surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Sitting

Paperwork is normally completed in an office at a desk or table.

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

Pushing

To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

Additional Information

Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.
Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Hand Tasks

Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

DRIVING SPECIFIC JOB DUTIES

Deliver product by car and then to door of customer.
Deliver flyers and door hangers.

REQUIRES

Valid driver's license with safe driving record meeting company standards.
Access to an insured vehicle which can be used for delivery.

ESSENTIAL SKILLS

Navigational skills to read a map, locate addresses within designated delivery area.
Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

PHYSICAL DEMANDS

Carrying

During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Walking

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Climbing

During delivery of product, navigation of five or more flights of stairs may be required.

WORK CONDITIONS

Exposure To

Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

Far vision and night vision for driving.

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Average salary estimate

$37500 / YEARLY (est.)
min
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$30000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Manager(05524) - 1570 Freeway Dr., Domino's

Are you ready to take the lead? Domino's Pizza is looking for a motivated and dedicated Assistant Manager for our Reidsville location. This is your chance to step up and showcase your natural leadership skills while bringing a fun vibe to the workplace. As the Assistant Manager, you'll be responsible for everything that happens during your shifts, from managing inventory and controlling costs to ensuring stellar customer relations. Your multitasking skills will be put to the test as you juggle staffing, paperwork, and maintaining our store's exceptional standards. Plus, you’ll have a chance to advance within our company - many of our successful franchise owners started just like you! You must be ready to set an example for your team, follow all policies and procedures rigorously, and promote an inclusive environment where everyone can thrive. We pride ourselves on our team members and the vibrant culture we’ve cultivated at Domino's, where your contributions are recognized and valued. This role will not only enhance your management skills but also provide you with valuable experience in the fast-paced food delivery industry. So are you ready to dive in? Join us and let's deliver delicious pizza together while making a positive impact on our community. We can’t wait to see what you've got!

Frequently Asked Questions (FAQs) for Assistant Manager(05524) - 1570 Freeway Dr. Role at Domino's
What are the responsibilities of an Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza in Reidsville, North Carolina, your main responsibilities will include overseeing all operations during your shift, managing staff, handling cash and inventory controls, ensuring compliance with company policies, and maintaining excellent customer relations. You'll be the go-to person for keeping the store running smoothly and efficiently while setting a positive example for your team.

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What qualifications are required for the Assistant Manager position at Domino's?

To become an Assistant Manager at Domino's Pizza, you should have strong leadership and organizational skills, and a track record of multitasking effectively in a fast-paced environment. Previous management experience is a plus, but what really matters is your ability to work with a team and maintain high operational standards. Communication skills and basic math proficiency are essential for handling transactions and managing inventory.

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What opportunities for advancement exist as an Assistant Manager at Domino's Pizza?

Working as an Assistant Manager at Domino's Pizza opens up numerous pathways for career growth. Many of our team members began as delivery drivers and have progressed to store managers and even franchise owners! With dedication and hard work, you can climb the ladder within our organization and explore various managerial roles or corporate operations in the future.

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What is the work environment like for an Assistant Manager at Domino's?

The work environment for an Assistant Manager at Domino's Pizza is dynamic and engaging. You'll work as part of a team to ensure efficient operations, all while maintaining a fun and friendly atmosphere. Expect to face challenges as the business picks up, but with a strong support system and a focus on teamwork, you will thrive in this exciting setting.

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How does Domino's Pizza support diversity and inclusion for Assistant Managers?

Domino's Pizza is committed to fostering an inclusive workplace for all. As an Assistant Manager, you'll be a part of our mission to recognize and value the unique contributions of every employee. We focus on creating an environment where everyone can reach their highest potential, ensuring that diversity and inclusion are at the forefront of our team culture.

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Common Interview Questions for Assistant Manager(05524) - 1570 Freeway Dr.
How would you handle a conflict between team members as an Assistant Manager?

To effectively manage conflict as an Assistant Manager, I would first listen to both parties to understand their perspectives. Then, I would encourage open communication to help them find common ground, while also emphasizing the importance of teamwork. If necessary, I'd involve a neutral third party to mediate the discussion, ensuring we maintain a positive work environment.

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Can you describe a time when you went above and beyond for a customer?

Absolutely! At my previous job, I had a customer who received the wrong order. I quickly stepped in, apologized sincerely, and personally ensured they received their correct pizza. Additionally, I offered them a discount on their next order. Not only did it resolve the situation, but it also built trust and loyalty with the customer.

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What strategies would you implement to improve store efficiency?

As an Assistant Manager, I would assess current workflows to identify any bottlenecks. Implementing regular training sessions for staff to enhance their skills and familiarizing them with procedures would be a priority. Additionally, utilizing technology for inventory management and scheduling can further streamline operations.

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How do you ensure compliance with food safety regulations?

To ensure compliance with food safety regulations, I would conduct regular training sessions for the staff, emphasizing the importance of hygiene and safety practices. I would also perform routine checks on equipment and food handling practices, ensuring that we meet all local and company standards. It’s essential to create a culture of accountability around food safety.

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What would you do if you noticed a dip in sales?

In the case of a sales dip, I would first analyze sales data to identify trends. Then, I’d review marketing strategies and gather feedback from team members and customers to find areas for improvement. Creating promotional offers and enhancing customer service can also help revive interest and boost sales.

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How would you train new staff members as an Assistant Manager?

I would develop a structured training program that pairs new staff with experienced team members. Providing hands-on training and utilizing checklists would ensure they understand their roles fully. I’d also encourage questions throughout the process to promote a helpful learning environment.

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Can you share your experience managing a team?

In my previous roles, I have successfully managed diverse teams by promoting a positive work environment through open communication and trust. I believe in recognizing individual strengths and assigning tasks accordingly while providing guidance and support.

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What motivates you to provide excellent customer service?

I'm motivated by the impact exceptional service has on customer loyalty and satisfaction. Knowing that a positive interaction can lead to repeat customers drives me to ensure every experience is memorable. Additionally, I enjoy problem-solving and finding ways to exceed expectations.

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What techniques would you use to maximize team productivity?

To maximize productivity, I would set clear expectations and goals for the team, ensuring everyone understands their responsibilities. Regular check-ins and motivational team-building activities can maintain high morale and foster camaraderie, leading to more effective collaboration.

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How would you handle a busy shift with a staff shortage?

During a busy shift with limited staff, I would prioritize tasks and take on responsibilities myself to lead by example. Effective delegating based on team members’ strengths is crucial, and I would also maintain a calm demeanor to help the team stay focused and organized.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
March 30, 2025

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