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General Manager - job 9 of 25

Company Description

Twomays Inc and Teamdriven Inc operate as one Franchise within Domino's Pizza and we are looking to provide opportunity to new team members who are looking for the FUN job, develop skills and grow fast within our organization.  Opportunities are limitless with Domino's!

Job Description

You’re the boss, the big cheese, top dog. 

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, big shot, show us what you've got. We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! Our mission is to recognize, appreciate, value and utilize talents and contributions of all individuals. To create an empathetic environment where all team are valued for their differences and encouraged to reach their highest potential. If this sounds like a culture you want to be a part of and lead, what are you waiting for? Apply!

Qualifications

Duties & Responsibilities:
Being in charge comes with great responsibility. You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and customer relations. You are the leader – so set the example! You must follow ALL policies and procedures 100% of the time and expect the same from your crew. Additionally, you have the opportunity to lead a team toward a common, outstanding goal: sell more pizzas, have more fun! In doing so, you will be responsible for staffing, paperwork submission, food management, scheduling, maintaining image standards, store cleanliness, marketing, and profitability. Additional requirements and responsibilities include, but are not limited to the following:

  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, coordinate with coworkers and customers, analyze and compile data, make sound, ethical judgments and decisions in a timely manner.
  • Enthusiastic customer greeting and positive personality – taking orders and fielding customer concerns with a smile!
  • Operate, clean, and maintain all store facility and equipment.
  • Prepare product to Domino’s specifications and guidelines.
  • Willingness to take inventory, stock ingredients from delivery area to storage, work area, walk-in or reach-in cooler, and complete associated paperwork.
  • Receive and process telephone orders expeditiously to ensure customer satisfaction and timely pizza delivery.
  • Must possess navigational skills to read a map, locate addresses within designated delivery area and must be able to navigate diverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.
  • Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
  • Must be able to make correct monetary change.
  • Comfortability utilizing a computer keyboard, touch screen, and foot-paddle.

Physical Requirements: (including, but not limited to the following):
Daily tasks are performed from a standing position, as such you will be on your feet for majority of your shift. This role includes, but is not limited to, the following activities:

  • Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4”.
  • Bulk product deliveries are made two to three time per week and require unloading by team members. Product ingredients and supplies may weigh up to 50 pounds and requires lifting and/or stacking.
  • You may be required to occasionally crouch, squat, stoop, bend, or utilize stairs while performing job tasks.
  • Hand-eye coordination required for the use of shaping pizza dough, maneuvering pizza peel and cutter, and folding of cardboard pizza boxes.

Additional Requirements:

  • Must be 18 years of age and have a valid driver's license.
  • Must have access to an insured vehicle which can be used for delivery.
  • Must pass a Criminal Background Check
  • Must pass Motor Vehicle Record Check, meeting company-specific standards.

 

*We utilize Drivosity through the Domino’s Delivery Experience app to monitor and enhance the performance and safety of our drivers while they are on the road. *

 

Additional Information

* All your information will be kept confidential according to EEO guidelines.

Domino's Glassdoor Company Review
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CEO of Domino's
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Average salary estimate

$50000 / YEARLY (est.)
min
max
$40000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About General Manager, Domino's

If you're ready to step into a leadership role that combines fun with responsibility, look no further than the General Manager position at Twomays Inc and Teamdriven Inc, a proud franchise of Domino's Pizza. In this role, you will truly be the captain of the ship, leading a dynamic team to deliver exceptional pizza and customer service. You'll be responsible for everything that happens during your shift, including cost controls, inventory management, and customer relations. Every day, you’ll set the standard for your team and ensure that policies and procedures are followed with utmost precision. The atmosphere here is lively and supportive, perfect for those who thrive in a fast-paced environment. You'll have the chance to develop your leadership skills and guide your team to achieve our core mission: to sell more pizzas while having a blast! Your duties will also include preparing product to meet Domino's specifications, maintaining cleanliness in the store, and actively contributing to marketing efforts. If you have a knack for motivating others, a great attitude, and the ability to handle various tasks while smiling through the stress, we want you! Plus, you’ll enjoy a work culture where your talents are truly valued. So, if you’re ready to take charge and help us be the best in pizza delivery, come on and apply! We can't wait to see what you bring to the table at Domino's!

Frequently Asked Questions (FAQs) for General Manager Role at Domino's
What are the responsibilities of a General Manager at Twomays Inc and Teamdriven Inc?

As a General Manager at Twomays Inc and Teamdriven Inc, you will oversee all operations during your shift. This includes managing cost controls, inventory, cash management, and customer relations. You'll set the tone for your team, ensuring policies are adhered to while fostering a positive work environment. Your focus will be on driving sales, leading staff, maintaining store cleanliness, and enhancing the overall customer experience.

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What qualifications do I need to be a General Manager at Domino's Pizza?

To qualify for the General Manager position at Domino's Pizza with Twomays Inc and Teamdriven Inc, candidates must be at least 18 years old and possess a valid driver's license. Additionally, it's essential to have access to an insured vehicle for deliveries. Candidates must pass a criminal background check and meet motor vehicle record standards set by the company, as safety is our priority.

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How does a General Manager at Twomays Inc and Teamdriven Inc handle team leadership?

Leadership is key for a General Manager at Twomays Inc and Teamdriven Inc. As the leader, you will set an example for your team by demonstrating strong ethical standards and effective decision-making. Your role will involve staffing, training, and motivating employees while fostering an empathetic and inclusive environment where every team member feels valued and empowered to succeed.

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What is the work environment like for General Managers at Domino's Pizza?

The work environment for General Managers at Domino's Pizza is vibrant and energetic. You'll find a culture that celebrates teamwork and promotes a fun, flexible atmosphere. This is a role that not only offers professional growth but also emphasizes enjoying your work and creating memorable experiences for customers and team members alike.

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What physical requirements are associated with the General Manager role at Twomays Inc and Teamdriven Inc?

The General Manager position at Twomays Inc and Teamdriven Inc requires candidates to be on their feet for most of the shift, handling tasks that include lifting ingredients, managing inventory, and maintaining cleanliness in the store. Candidates should be comfortable with physical tasks such as carrying items up to 50 pounds, bending, stooping, and moving around a fast-paced kitchen and store environment.

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Common Interview Questions for General Manager
What makes you a good fit for the General Manager role at Twomays Inc and Teamdriven Inc?

To effectively answer this question, reflect on your experience in management and leadership. Highlight specific instances where you successfully led a team, resolved conflicts, or enhanced operational efficiency. Show how your values align with Twomays Inc and Teamdriven Inc’s mission of creating a fun and rewarding work environment.

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How would you handle a difficult customer complaint as a General Manager?

When faced with a difficult customer, it’s essential to remain calm and listen actively. Demonstrating empathy is key. A good approach is to acknowledge their concern, apologize when necessary, and offer a suitable solution. Providing examples from past experiences where you turned around a negative situation can make your answer impactful.

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Can you provide an example of how you would motivate your team as a General Manager?

Share a specific strategy you have used to motivate teams in the past. This could include setting shared goals, recognizing achievements, or creating team-building activities. Explain how fostering a positive environment and open communication can help build morale and productivity within the team.

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What strategies would you implement to increase sales at Domino's Pizza?

Discuss your understanding of the local market and customer preferences. Strategies could include promotional campaigns, community engagement, or improving service speed. Emphasize the importance of teamwork in executing these strategies and how you would involve your staff in the planning process to ensure buy-in and success.

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How do you prioritize tasks during a busy shift as a General Manager?

Share your approach to time management and prioritization. Discuss how you assess tasks based on urgency and impact. You can mention using delegation effectively and communicating with your team to ensure that all responsibilities are covered without overwhelming any individual staff member.

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What experience do you have with cash handling and inventory management?

Detail your previous experience with these aspects of management. Describe your familiarity with cash registers, receipts, and reconciling shifts. For inventory, explain how you track stock levels, place orders, and minimize waste, while ensuring compliance with health standards.

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How would you address a performance issue with a team member as a General Manager?

Approach this question by demonstrating your ability to handle sensitive matters professionally. Share the importance of documenting performance issues, having one-on-one conversations in private, and offering constructive feedback, as well as setting clear expectations for improvement.

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How do you ensure compliance with Domino's Pizza policies and procedures?

Discuss your familiarity with policy enforcement and training procedures. Mention that you would lead by example and conduct regular team meetings to clarify expectations. Encourage an open-door policy where team members feel comfortable asking questions about compliance.

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What are your thoughts on teamwork in a fast-paced environment like a pizza restaurant?

Emphasize the critical role of teamwork in ensuring efficiency and customer satisfaction in a pizza restaurant. Share past experiences where successful collaboration led to improved service or resolution of challenges during busy periods.

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How do you handle stress during peak hours at Domino's Pizza?

Explain your techniques for managing stress, such as staying organized, maintaining a positive attitude, and focusing on communication with your team. Providing examples of how you have successfully navigated peak hours can showcase your capability to thrive in a fast-paced environment.

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DATE POSTED
April 7, 2025

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