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Level 2 Assistant Manager(06257) - 330 N WAHSATCH AVENUE

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General Job Duties For All Store Team Members

· Operate all equipment.

· Stock ingredients from delivery area to storage, work area, walk-in cooler.

· Prepare product.

· Receive and process telephone orders.

· Take inventory and complete associated paperwork.

· Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

· Ability to comprehend and give correct written instructions.

· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

· Must be able to make correct monetary change.

· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

· Ability to enter orders using a computer keyboard or touch screen.

· Navigational skills to read a map, locate addresses within designated delivery area.

· Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO

· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

· Sudden changes in temperature in work area and while outside.

· Fumes from food odors.

· Exposure to cornmeal dust.

· Cramped quarters including walk-in cooler.

· Hot surfaces/tools from oven up to 500 degrees or higher.

· Sharp edges and moving mechanical parts.

· Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.

· Depth perception.

· Ability to differentiate between hot and cold surfaces.

· Far vision and night vision for driving.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

· For short distances for short durations

· Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

· Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

· During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Pushing

· To move trays which are placed on dollies.

· A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

· Trays may also be pulled.

Climbing

· Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

· During delivery of product, navigation of five or more flights of stairs may be required.

Stooping/Bending

· Forward bending at the waist is necessary at the pizza assembly station.

· Toe room is present, but workers are unable to flex their knees while standing at this station.

· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

· Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

· Reaching is performed continuously; up, down and forward.

· Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

· Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

· Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving

· Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Hand Tasks

· Eye-hand coordination is essential. Use of hands is continuous during the day.

· Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.

· Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.

· Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.

· Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

· Deliver product by car and then to door of customer.

· Deliver flyers and door hangers.

Requires

· Valid driver's license with safe driving record meeting company standards.

· Access to insured vehicle which can be used for delivery.

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Average salary estimate

$40000 / YEARLY (est.)
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$35000K
$45000K

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What You Should Know About Level 2 Assistant Manager(06257) - 330 N WAHSATCH AVENUE, Domino's

Are you ready to take the next step in your career? Domino's Pizza is searching for a Level 2 Assistant Manager at our location in Colorado Springs, CO, and we want someone just like you! This lively and rewarding role is perfect for someone who naturally leads and knows how to get the best out of a team. As a Level 2 Assistant Manager, you'll be the heartbeat of the store, responsible for ensuring that operations run smoothly during your shifts. You’ll handle everything from staffing and training to inventory and customer relations. Plus, we’re all about making work fun, offering flexibility that matches your lifestyle. Your skills in judgment, math, and multitasking will shine as you tackle cost controls, manage cash flow, and uphold our standards for customer service. At Domino's, we believe in promoting from within, so your career can grow from an assistant manager to a general manager, or even a franchise owner! All of this happens in a diverse environment where every individual’s contribution is appreciated. So if you're ready to roll up your sleeves, lead a team, and help us deliver the best pizza in the world, apply now! Your journey begins here, and we can't wait to see what you bring to the table.

Frequently Asked Questions (FAQs) for Level 2 Assistant Manager(06257) - 330 N WAHSATCH AVENUE Role at Domino's
What are the primary responsibilities of a Level 2 Assistant Manager at Domino's Pizza?

As a Level 2 Assistant Manager at Domino's Pizza, you will oversee operations during your shifts including managing staff, maintaining inventory, ensuring food safety and quality, and interacting with customers to enhance their experience. Your role will involve setting the standards for service and productivity, managing cash flow, and implementing policies to maintain operational efficiency.

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What qualifications are essential for a Level 2 Assistant Manager position at Domino's?

To qualify for the Level 2 Assistant Manager position at Domino's Pizza, candidates typically need a high school diploma or equivalent, alongside previous leadership experience in a fast-paced environment. Strong math skills, a knack for multitasking, and excellent communication abilities are crucial as the role demands effective management of both crew and operations.

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How can someone advance from Level 2 Assistant Manager to higher positions within Domino's Pizza?

Advancement opportunities for a Level 2 Assistant Manager at Domino's Pizza are abundant! Many team members begin their journey as delivery drivers and work their way up to general management or even franchise ownership. By demonstrating leadership, consistently meeting performance goals, and embracing training opportunities, you can pave the way to higher-level positions.

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What kind of work environment can a Level 2 Assistant Manager expect at Domino's Pizza?

As a Level 2 Assistant Manager at Domino's Pizza, you can expect a dynamic and supportive work environment. Our culture promotes teamwork and diversity, valuing each employee's unique contributions. Flexibility is a hallmark of our operations, allowing you to balance work and personal life effectively while also maintaining a fun and engaging atmosphere at the store.

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What skills are critical for success as a Level 2 Assistant Manager at Domino's Pizza?

Success as a Level 2 Assistant Manager at Domino's Pizza hinges on strong leadership, organizational skills, and the ability to multitask effectively. You should also be adept at problem-solving, possess excellent communication abilities, and have the knack for fostering a positive team environment. Additionally, basic Math skills for cash management and inventory control are essential.

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Common Interview Questions for Level 2 Assistant Manager(06257) - 330 N WAHSATCH AVENUE
Can you describe a time when you had to lead a team through a challenging situation?

In your response, choose a specific example where your leadership made a positive impact. Explain the situation, your actions, and the outcome, emphasizing teamwork and your ability to solve problems under pressure.

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How would you handle a conflict between team members during your shift?

Discuss the importance of effective communication and conflict resolution. Explain that you would listen to both parties, mediate if necessary, and ensure that the conflict does not disrupt service or team morale.

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What strategies would you implement to enhance customer service at Domino's Pizza?

Talk about the significance of training and consistently reinforcing customer service standards. You could also share strategies like creating a feedback loop from customers and team members to find ways to improve the service experience.

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How do you prioritize tasks on a busy shift?

Share your approach to time management and prioritization. Mention that you would assess immediate needs, delegate tasks effectively among staff, and maintain flexibility to adapt to changing circumstances during peak hours.

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What methods would you use to ensure your team adheres to operational standards?

Highlight the importance of training and regular check-ins. Discuss your strategy of leading by example and creating a culture where team members feel motivated to adhere to standards and policies.

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What experience do you have with inventory management?

Talk about any past experiences maintaining or managing inventory, including any specific systems or techniques you successfully used, like tracking stock levels, ordering supplies, or minimizing waste.

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How do you maintain a positive and motivating work environment?

Emphasize the value of recognition, team-building activities, and clear communication. Discuss how you would incorporate regular feedback and opportunities for team members to contribute ideas.

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Describe your experience with financial reporting and cash management.

Discuss your familiarity with cash handling procedures, balancing cash drawers, generating financial reports, and taking proactive measures to prevent loss or discrepancies in cash management.

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What would you consider when scheduling shifts for your team?

Explain that you would consider factors like employee availability, peak business hours, and individual strengths to create an effective schedule that meets operational demands while accommodating team members.

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How do you handle feedback or criticism from upper management?

Express your belief in the importance of being open to feedback. Share how you would use criticism constructively to improve your performance and the performance of your team.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
March 30, 2025

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