Associate Manager, Integrations - Drive Operations

The Associate Manager, Integrations at DoorDash will be responsible for leading the end-to-end implementation of integration projects with our external partners. This includes collaborating cross-functionally with Product, Engineering, and Business Development teams to ensure successful pilot launches and contract negotiations. You will also be tasked with optimizing cost and efficiency metrics with new partners to enhance business outcomes.

For the Associate Manager, Integrations role at DoorDash, candidates should have at least 5 years of experience in operations, business development, or a similar field. Familiarity with technology and integrations is a must, and proficiency in SQL is preferred. The ideal candidate will demonstrate a strong ability to build process and structure while thriving in a fast-moving, high-growth environment.

The Associate Manager, Integrations position at DoorDash includes a travel requirement of approximately 5-20%. This travel will primarily be to locations where new integration pilots are being launched, allowing you to engage directly with various partners and oversee the implementation process in real-time.

DoorDash is committed to the professional growth and success of its employees, including the Associate Manager, Integrations. This includes offering opportunities for mentorship, access to training resources, and the chance to work on innovative projects in a fast-paced environment. Additionally, the team values diverse perspectives which contribute to personal and professional development.

As the Associate Manager, Integrations at DoorDash, you can expect a collaborative and inclusive working environment focused on innovation and efficiency. The team thrives on solving complex challenges and values agility and speed in decision-making. The culture encourages contributions from all team members, fostering a sense of ownership and collective success.

In answering this question, it's vital to highlight specific examples of past integration projects you've handled. Discuss the technologies you used, challenges faced, and how you collaborated with cross-functional teams to ensure successful outcomes. Emphasize your role in problem-solving and your ability to drive efficiencies.

Begin by emphasizing your project management approach, such as using Agile methodologies or specific tools like Trello or Asana. Detail how you prioritize tasks, communicate with stakeholders, and adjust project timelines while maintaining quality standards. Highlight any metrics that showcase your success.

This question demands a strategic answer on communication and negotiation. Explain how you would first clarify the priorities with each department, identify overlapping goals, and propose compromises that work for all parties. Stress the importance of keeping open lines of communication and aligning everyone on shared objectives.

Describe your comfort level with data analysis tools and your ability to interpret data trends. Explain how you would use data metrics to evaluate integration success, make informed adjustments, and drive continuous improvement. Your answer should quantify data impact on past projects if possible.

Share a specific instance that demonstrates your problem-solving skills under pressure. Discuss the problem, your thought process, the actions you took, and the successful resolution. Be sure to highlight any key learnings or changes you implemented afterward.

Your answer should reflect a passion for building and innovating, coupled with a willingness to embrace change. Talk about how challenges energize you and provide examples of what you achieve when working under tight deadlines or with new technologies.

Establish your approach by emphasizing the importance of understanding both parties' objectives in negotiations. Outline steps you take to prepare, communicate clearly, build rapport, and propose solutions that benefit both sides. Provide examples of successful negotiation outcomes you've achieved.

Discuss your commitment to collaboration and openness to feedback. Describe how you solicit input regularly, how you address valid concerns, and how you adapt strategies based on that feedback to foster a more productive working environment.

List specific project management tools you are familiar with (e.g., JIRA, Asana, or Trello) and any relevant technologies or software that relate to integrations. Explain how you leverage these tools to streamline processes and keep projects on track.

In your answer, align your career goals with DoorDash’s mission. Highlight your enthusiasm for the innovative culture, mention the opportunities for impact within the team, and express your eagerness to contribute to the growth of the Drive Operations.