Technical Program Manager

The Technical Program Manager at Edmentum is responsible for coordinating and managing technical projects related to Enterprise Systems, Data Analytics, and Data Science. This includes working closely with cross-functional teams to ensure project goals align with the company's mission, documenting business processes, preparing project updates, and facilitating communication among stakeholders.

To be a Technical Program Manager at Edmentum, candidates need a bachelor's degree in Computer Science, Engineering, or a related field, along with 1-2 years of experience in technical program or project management. A basic understanding of Salesforce, NetSuite, or other CRM/ERP/HRIS systems is preferred. Additionally, strong organizational skills and effective communication abilities are essential.

Successful Technical Program Managers at Edmentum possess strong time management and organizational skills, excellent communication abilities, and a basic technical background. Familiarity with project management tools and methodologies, as well as certifications like PMP or Scrum Master, can further enhance a candidate's profile.

The Technical Program Manager position at Edmentum is designed to be remote-first, allowing candidates to work from anywhere in the United States. This flexibility supports our commitment to employee work-life balance and adaptability in a fast-paced environment.

Edmentum provides a comprehensive benefits package for Technical Program Managers, including medical, dental, and vision insurance options, a 401(k) retirement plan with company matching, flexible paid time off, and resources designed to promote wellness and support overall well-being.

In answering this question, highlight specific projects you've managed, the methodologies you've used, and the outcomes. Mention how you handled project timelines, stakeholder communication, and risk management.

Discuss your strategies for regular communication with stakeholders, utilizing project documentation to clarify goals, and incorporating feedback loops to adjust project direction as needed.

Share your familiarity with popular project management tools, such as Asana, Jira, or Trello, and explain which methodologies you've found effective, like Agile or Scrum, and why they work for you.

Provide a specific example that showcases your analytical skills in risk identification and your proactive approach to implement mitigation strategies, as well as the eventual outcome.

Share your process for managing scope changes, including communicating with stakeholders, documenting changes, and adjusting timelines or resources as necessary.

Discuss your interpersonal skills and methods for fostering inclusivity, such as regular check-ins, creating shared project goals, and ensuring open channels for communication.

Give examples of how you've used data analytical methods to inform decision-making, improve project outcomes, or drive innovative solutions.

Talk about qualities such as strong communication, organization, adaptability to change, and empathy in stakeholder interactions, illustrating with examples from your experience.

Describe your approach to prioritization, including any frameworks you use, such as the Eisenhower Matrix, and how you involve team members in the process.

Express your enthusiasm for Edmentum's mission to transform education and how the Technical Program Manager role aligns with your skills and passion for driving innovative solutions in a remote-first environment.