Manager, People & Culture Ops (Hybrid)

About Fable

The best digital teams work with Fable to make products more accessible for over 1 billion people who live with disabilities. Some of our amazing clients include Walmart, Slack, Shopify, and more.

About the role 

As our Manager, People & Culture Ops, you’ll take ownership of the systems, rhythms, and experiences that help our team thrive. This role is all about optimizing the day-to-day operations that keep us running smoothly and leading with heart when it comes to culture.

In this role, you'll take ownership of optimizing day-to-day People operations, ensuring they're inclusive, intuitive, and people-centric. You'll collaborate closely with the talent acquisition team, leadership, managers, and employees across all levels to drive organizational success and make our culture a competitive advantage.

📍We are a remote-first company but this a Toronto-based role, requiring a minimum of 3 days per week in-office. You’ll set the tone for our physical and remote workspaces, ensuring it reflects the energy, trust, and collaboration we want to see in our team.

If you believe that you match majority of this job description, we highly encourage you to apply! 

People Ops

You’ll lead the optimization of our day-to-day People infrastructure. Your mission: clarity, simplicity, and scalability.

• Optimize and manage the People Ops Infrastructure
• Manage HR Systems: Oversee core HR systems (Humi, Manulife, Disclo, Diversio etc.) ensuring compliance and care throughout the employee lifecycle.
• Create clear frameworks for performance evaluations, promotions, and compensation to ensure equity and alignment.
• Develop internal resources and workflows that support managers in leading their teams effectively.
• Build performance dashboards to provide actionable insights for informed decision-making.

Employee Growth & Development

You'll lead the design and delivery of growth programs that make development at Fable intentional, inclusive, and accessible. Your work helps everyone understand what excellence looks like, and supports them in achieving it in ways that resonate with their unique needs.

• Design and implement programs for individual contributors and management development.
• Evolve our career progression frameworks across roles and teams, making them actionable, equitable, and easy to navigate.
• Drive a high-performance, feedback-rich culture rooted in continuous improvement and personal growth.
• Equip managers with practical, repeatable tools to foster alignment, feedback, and team engagement.
• Design role-specific onboarding plans that align with functional needs and accelerate ramp-up.
• Provide resources for managers to facilitate feedback, alignment, and team engagement.

Culture, connection & the in-office experience

• Own the in-office experience in Toronto, ensuring our space is welcoming, functional, and connected with our values — including serving as a liaison with building management on matters like key card access, space usage, and protocols.
• Organize impactful events (e.g., company summits, team-building activities, in-person onboarding sessions) that strengthen our company culture.
• Develop initiatives to celebrate employee contributions, birthdays, and milestones.
• Use surveys and feedback mechanisms to gauge employee engagement and satisfaction.
• Own the remote employee experience, by ensuring that everyone feels highly connected, included, and supported.
• Ensure accessibility and inclusivity are integral to all initiatives.

Key qualifications and assets

This role is for someone who wants to build a workplace that’s as high-performing as it is human, where people do great work, grow fast, and feel like they belong.

• 4+ years of experience in People & Culture roles, ideally in high-growth, mission-driven environments.
• You love People, Culture, and Events.
• Proven experience in disability inclusion and developing accommodation plans in partnership with managers.
• Strong instinct for how to build culture that drives accountability, trust, and results.
• A strong operator, you can map systems, build workflows, and drive process improvements with precision.
• Experience running performance cycles, onboarding programs, and compensation reviews as a partner to Senior Leadership.
• You’ve designed and delivered in-office or hybrid cultural experiences that are meaningful, consistent, and inclusive.
• You believe people do their best work when expectations are clear, feedback is honest, and excellence is the norm.
• Experience supporting and coaching managers and teams through growth, change, and complexity
• Bonus: experience with accessibility, inclusive design, or disability inclusion—or deep curiosity to learn

Our values

To lead, listen first

You amplify voices that are less often heard and create space for those voices to grow. The quality of an idea doesn't correlate with the loudness of someone's voice.

The brain is a muscle

If you're going to do something, you will do it well. Practice often and rest when needed. Give your mind what it needs to thrive.

Unlearn to learn

What did we learn growing up, and what do we need to unlearn? It's essential to understanding our personal bias and position so that we can grow.

What's in it for you?

At Fable, you'll join a vibrant and rapid growth environment where you'll work with individuals who share the same values of being passionate, socially driven, inclusive, collaborative, and respectful. We offer great benefits such as stock options, career progression, professional development, health/dental benefits, and more.

Accessibility accommodations

Fable is an inclusive workplace. If you are facing any accessibility requirements or concerns regarding the hiring process or employment with us, please fill out this form or email us at jobs@makeitfable.com and include the subject line “Accessibility accommodation for Manager, People & Culture Ops job application.”