Job details

Associate Trust Officer

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Description

First State Bank and Trust seeks motivated individuals to help our clients and community achieve more. It's a formula that has worked for over 100 years serving the St Croix Valley community. As guides, we work alongside our clients every step of the way, helping them achieve more because we believe achievement is more than a transaction; it's a journey.

And this is the same philosophy that extends to our team. By building a culture of care and commitment, we do more to help our employees achieve more. Focusing on development and career growth, we look to guide our employees on their career journey by providing resources to build and strengthen skills and actively give back and support our community through volunteer outreach and engagement.

We look forward to welcoming you to our team, so we can achieve more together.

Join the First State Bank and Trust team!

The Trust Department’s mission is to set up and manage trust funds for clients and advise clients on what investments to make while managing their assets. The Associate Trust Officer is responsible for growing and retaining Trust Client relationships, as well as onboarding and servicing these clients. This position works closely with Trust Administration and Trust Operations Departments, as well as other business development positions throughout the organization.

SUMMARY OF DUTIES

Assist in developing new business among prospects and existing trust clients.
Assist in the management of conservatorships, trusts, and agency accounts.
Prepare and help manage clients' investments.
Assisted in reviews and became more familiar with trust agreements, wills, contracts, and other estate planning documents to limit regulatory and legal risk.
Communicates regularly with outside advisors and individual clients to fully understand their needs and deliver an excellent client experience.
Provides customer service to beneficiaries, financial advisors, attorneys, and Certified Public Accountants related to these trust accounts by servicing daily administration requests and resolving concerns.
Work with the team to discuss and explain complex tax and estate planning concepts and trust terms with clients.
Responds to client inquiries regarding problems and questions while maintaining proper correspondence and legal files.
Coordinates with the team to carry out account administration and deliver financial reporting and planning materials for accounts.
Work with the team to develop and strengthen systems and processes to enhance the client experience, achieve account objectives, simplify operations, improve efficiencies, and mitigate risk.
Review and approve money movement transactions, tax and accounting treatment, and confirm authorizations from clients, practice specialists, etc.
Ensure trust accounts are correctly billed for services rendered, including charges for unique or extraordinary services.
First State Bank and Trust’s policies and state laws assisted in probate.
Work with the team to ensure the Trust Documents are administered by the trust.
Work with the team to ensure trust income is collected, distributed, and invested, and the principal is managed correctly in agreements.
Produces and distributes a variety of reports using various software, etc.
Assisted in making sales presentations to prospective customers for opportunities, including investment management, IRAs, employee benefits, etc.
Assists with various projects and assignments as needed.
Provide backup support to other Trust Officers to ensure that account services and transaction processing are not disrupted.

Requirements

Associate's or Bachelor's Degree preferred. Aptitude and willingness to obtain CTFA, CFP, CPA, or JD.
1 – 2 years of experience in trust administration, servicing, or managing fiduciary relationships preferred.
Ability to organize, prioritize, and handle multiple tasks. Advanced organizational skills are essential.
Excellent listening, written, and verbal communication skills.
Strong attention to detail and ability to function effectively in an environment with deadlines and shifting priorities.
Evidence of the practice of a high level of confidentiality.
Proven customer service skills and the ability to resolve problems and prevent customer dissatisfaction.
Flexible, versatile, resilient, and able to work additional hours and days as needed.
Analytical.
Proven ability to deliver results.
Excellent verbal and written communication skills
Time management and critical thinking skills.
Strong people skills (compassion, integrity)

Benefits:

401(k) matching
Profit Sharing
Dental Insurance
Vision Insurance
Disability Insurance
Employee assistance program
Flexible spending account
Health Insurance
Health savings account
Life Insurance
Paid holidays
Paid time off

First State Bank and Trust and Valley Agencies is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and allowed to perform to their fullest potential. We consider all qualified applicants regardless of race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status, among other factors. Drug-Free Workplace.

Average salary estimate

$70000 / YEARLY (est.)

min

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$60000K

$80000K

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What You Should Know About Associate Trust Officer, First State Bank and Trust (MN)

Hey there! If you're looking to make a real difference and grow your career, the role of Associate Trust Officer at First State Bank and Trust in Bayport, Minnesota, could be your perfect fit. Here, we prioritize not just achieving great results but nurturing relationships with our clients and fostering a supportive workplace culture. As an Associate Trust Officer, you’ll play a vital role in building and maintaining trust client relationships, aiding clients with their investments, and managing conservatorships and trust accounts. You’ll work closely with different departments to ensure an exceptional client experience. Your day-to-day might include preparing investment management strategies, responding to client inquiries, and coordinating with team members to streamline processes and improve efficiencies. We believe that achievement is a journey for both our clients and our employees, and we’re dedicated to empowering you with professional development resources and opportunities for community service. With a culture founded on care and commitment, we’re excited about welcoming passionate individuals to our team who want to achieve more together. If you've got a knack for organization, excellent communication skills, and a strong attention to detail, we’d love for you to join our mission in serving the St. Croix Valley community with integrity and compassion!

Frequently Asked Questions (FAQs) for Associate Trust Officer Role at First State Bank and Trust (MN)

What are the main responsibilities of an Associate Trust Officer at First State Bank and Trust?

As an Associate Trust Officer at First State Bank and Trust, your primary responsibilities include managing trust client relationships, onboarding new clients, and handling the daily administration of trust accounts. You'll assist in preparing investment strategies, communicate regularly with clients and their advisors to understand their needs, and ensure compliance with legal requirements. Your role may also involve managing conservatorships and trust agreements while enhancing the overall client experience.