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Senior Site Reliability Engineer, Infrastructure

Who is Flock?

Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities, businesses, schools, and law enforcement agencies - to shape a safer future together. Our full-service, maintenance-free technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone.

Our holistic public safety platform is comprehensive and intelligent, providing the actionable evidence needed to solve, deter and reduce crime across neighborhoods, schools, businesses and entire cities. Without compromising transparency or privacy, we are turning unbiased data into objective answers.

Flock strives to offer a career-defining experience where you can also make an impact on your community. While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart. Our group of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded. 

We have raised over $700M in venture capital from investors including Tiger Global, Andreessen Horowitz, Matrix Partners, Bedrock Capital, Meritech Capital Partners, and Initialized Capital. Now surpassing a $7.5B valuation, Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years.

The Opportunity

Our Aviation organization is looking for an experienced SRE who will be responsible for designing and building systems, tooling, and processes to provide an extensible, scalable, and observable platform. They strive to empower our development teams to own and manage their full application stack, thus minimizing bottlenecks and optimizing development velocity without compromising on reliability.

The Skillset

  • Senior level of experience in an SRE role with an understanding of monitoring, troubleshooting, and disaster recovery

  • Extensive experience in writing production-quality code

  • Proficiency with infrastructure as code and/or configuration management (we use Terraform)

  • Experience with managing monitoring dashboards using tools like Grafana and Prometheus to create actionable alerts

  • Ability to ensure the system is running and in line with internal SLIs and SLOs

  • Experience refining CI/CD processes to ensure new code is pushed to production in a reliable and efficient manner

  • Ability to collaborate on creating a robust monitoring platform for our services and their underlying infrastructure, aiming to alert on symptoms and not outages

  • Familiarity with best practices when creating and managing AWS resources (e.g. security groups, VPCs)

Feeling uneasy that you haven’t ticked every box? That’s okay, we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day.

90 Days at Flock

We are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe to 90 day plans and believe that good days, lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired as a Senior Site Reliability Engineer at Flock Safety. 

The First 30 Days

  • Onboarding. Make a first day push to infrastructure using Terraform.

  • Meet the software engineering teams you’ll be working closely with, learn the Aerodome Platform codebase and how the software works together.

  • Learn Flock Safety’s AWS infrastructure, security, SRE, and engineering architecture, tooling, and policies.

    • KR1: Meet with Security, SRE, and compliance teams

    • KR2: Review available diagrams, policies, and any other relevant documents.

  • Create and deploy production releases of the Aerodome platform.

The First 60 Days 

  • Review and improve coverage of observability within the Aerodome platform through review and improvement of metrics/logs/traces/profiling, creating or updating dashboards and documents as needed.

  • Contribute to project development in a supportive role, advising software engineering teams of best practices that drive software engineering decisions.

  • Improve our CI pipeline, removing inefficiencies and speeding up developer feedback loops.

  • Create or improve existing Helm charts to automate and structure 

90 Days & Beyond 

  • Improve automation of the Aviation infrastructure.

    • KR1: Contribute to the Platform Engineering efforts, building additional self-service ability to increase developer efficiency.

    • KR2: Assist in building/integrating IoT management tooling (for drones, docks, radars).

    • KR3: Ensure self-healing and auto scaling strategies are implemented with high availability and cost resource usage efficiency.

    • KR4: Standardize and/or refactor Terraform modules.

  • Participate in security reviews, remediation, and new implementations for best in class security posture and compliance.

The Interview Process 

We want our interview process to be a true reflection of our culture: transparent and collaborative. Throughout the interview process, your recruiter will guide you through the next steps and ensure you feel prepared every step of the way. 

  1. Our First Chat: During this first conversation, you’ll meet with a recruiter to chat through your background, what you could bring to Flock, what you are looking for in your next role, and who we are. 

  2. The Hiring Manager Interview: You will meet with your potential future boss to really dive into the role, the team, expectations, and what success means at Flock. This is your chance to really nerd out with someone in your field. 

  3. The Technical Assessment: Our technical assessments seek to test the hard skills required to do the job. Engineers may find themselves in coding interviews or architecture discussions, sales roles may present mock discovery calls, and leadership roles may craft 90 day plans. Your recruiter will inform you of which assessment you will be assigned and ensure you are fully prepared for your big day. 

  4. The Panel: Learn more about the team, responsibilities, and workflows. You should be prepared to speak about past projects, how you collaborate and communicate with others, and how you live our values. Depending on the team and role you are interviewing for, you may meet with several teammates as well as cross-functional partners. 

  5. The Executive Review: A chance to meet an executive in your function and view Flock from a different lens. Be prepared to ask well-thought-out questions about the company, culture, and more. 

Salary & Equity

In this role, you’ll receive a starting salary of $150,000-$215,000 as well as Flock Safety Stock Options. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat.

The Perks

🌴Flexible PTO: We seriously mean it, plus 11 company holidays.

⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match. 

👪Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.

🍼Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses.

🧠Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs.

💖Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support 

💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions. 

💚ERGs: We want all employees to thrive and feel like they belong at Flock. We offer three ERGs today - Women of Flock, Flock Proud, and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know.

💻WFH Stipend: $150 per month to cover the costs of working from home.

📚Productivity Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more.

🏠Home Office Stipend: A one-time $750 to help you create your dream office.

Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together.

If you need assistance or an accommodation due to a disability, please email us at careers@flocksafety.com. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.

At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level.

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Average salary estimate

$182500 / YEARLY (est.)
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$150000K
$215000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Site Reliability Engineer, Infrastructure, Flock Safety

Flock Safety is on the lookout for a Senior Site Reliability Engineer to join our dynamic team! We’re an innovative technology company dedicated to making communities safer with our cutting-edge public safety platform. In this role, you'll be part of our Aviation organization, where your primary focus will be on designing and building systems that empower our development teams. You'll play a crucial role in ensuring a reliable, scalable, and observable platform, which allows developers to manage their application stacks effortlessly. Leveraging your extensive experience in monitoring, troubleshooting, and disaster recovery, along with your coding prowess and proficiency in infrastructure management technologies like Terraform, you’ll help us shape the future of community safety. Our ideal candidate is someone who thrives in a collaborative environment and is eager to optimize our CI/CD processes and enhance our observability practices. We're all about results, so expect to hit the ground running with a 90-day plan that will set clear goals and expectations. If you're ready to be a part of a passionate and supportive team that values transparency and action-oriented work culture while making a real impact, Flock Safety is the place for you!

Frequently Asked Questions (FAQs) for Senior Site Reliability Engineer, Infrastructure Role at Flock Safety
What are the main responsibilities of a Senior Site Reliability Engineer at Flock Safety?

As a Senior Site Reliability Engineer at Flock Safety, your key responsibilities include designing and building robust systems that support our intelligent platform. You'll focus on optimizing development velocity, ensuring reliability, and mitigating bottlenecks. You'll be responsible for establishing monitoring systems using tools like Grafana and Prometheus, maintaining SLIs and SLOs, and improving our CI/CD processes to maintain high-quality deployments.

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What skills are required for the Senior Site Reliability Engineer position at Flock Safety?

Candidates applying for the Senior Site Reliability Engineer role at Flock Safety should have substantial experience in site reliability, with expertise in monitoring, troubleshooting, and disaster recovery. Proficiency in writing production-quality code, using infrastructure as code (particularly Terraform), and managing monitoring dashboards is essential. Familiarity with AWS best practices and experience refining CI/CD processes are also important for success in this role.

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What should I expect during the interview process for the Senior Site Reliability Engineer at Flock Safety?

The interview process for the Senior Site Reliability Engineer position at Flock Safety is designed to reflect our transparent and collaborative culture. It typically includes an initial chat with a recruiter, a technical assessment, and interviews with hiring managers and team members. During these stages, you'll discuss your background in depth, showcase your technical abilities, and get a sense of our team's dynamics, ultimately leading to a better mutual fit.

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How does Flock Safety support career development for its Senior Site Reliability Engineers?

Flock Safety is committed to fostering an environment that promotes career development for Senior Site Reliability Engineers. New hires can expect a structured 90-day plan detailing key deliverables and growth opportunities. Continuous collaboration with cross-functional teams, along with access to resources and mentorship programs, empowers you to refine your skills and advance within our innovative culture.

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What impact can I make as a Senior Site Reliability Engineer at Flock Safety?

In the Senior Site Reliability Engineer role at Flock Safety, you will have a significant impact on enhancing our platform's reliability and scalability, directly contributing to our mission of reducing crime in communities. By optimizing development processes and improving system observability, you'll empower not only your team but also communities across the nation, making a positive difference in public safety.

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Common Interview Questions for Senior Site Reliability Engineer, Infrastructure
What inspired you to pursue a career as a Site Reliability Engineer?

To effectively answer why you pursued a career as a Site Reliability Engineer, reflect on your passion for combining software engineering and systems engineering. Share specific examples of challenges you've faced in previous roles and how those experiences led you to appreciate the critical balance of development speed and system reliability.

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Can you explain your experience with infrastructure as code, specifically using Terraform?

When discussing your experience with infrastructure as code, focus on specific projects where you've utilized Terraform. Explain how you implemented best practices to manage infrastructure through coding, the challenges you encountered, and how Terraform’s capabilities allowed you to improve deployment efficiency and reliability.

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How do you approach monitoring and alerting to ensure system reliability?

Demonstrate your approach to monitoring and alerting by discussing the tools you’ve used, such as Grafana and Prometheus. Outline the metrics you consider essential for operational health, and depict a scenario where your proactive monitoring prevented a potential outage or helped swiftly resolve an issue.

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What strategies do you use to improve CI/CD processes?

Talk about specific strategies you've implemented to optimize CI/CD processes, such as automating testing and deployment pipelines. Share measurable outcomes, including how your initiatives reduced deployment times or improved release frequencies and overall product quality.

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How do you ensure you're in line with SLIs and SLOs?

Explain your methodology for tracking SLIs and SLOs, emphasizing your experience in setting clear goals and utilizing monitoring dashboards. Discuss how you analyze performance data and adjust processes to ensure that the infrastructure operates within agreed-upon standards.

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Can you describe a challenging infrastructure problem you solved? What was your approach?

Narrate a specific incident where you tackled a challenging infrastructure issue. Outline the steps you took to identify the problem, the tools and methods you employed, and the results achieved. Highlight your problem-solving skills and the lessons learned from the experience.

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What role does collaboration play in your work as an SRE?

Emphasize the importance of collaboration as a Senior Site Reliability Engineer. Discuss your experience working cross-functionally with development teams, sharing how you effectively communicate technical concepts, gather feedback, and build a cohesive work environment that enhances overall project success.

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How do you balance the need for speed in development with operational reliability?

Articulate your philosophy on balancing development speed and reliability by sharing examples of how you’ve instilled best practices while also streamlining processes through automation or agile methodologies, ensuring that both team dynamics and system stability are maintained.

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What are some of the best practices you follow when working with AWS?

Discuss specific AWS best practices you adhere to, such as securing VPCs, following the principle of least privilege for IAM roles, and effectively managing resources. Use concrete examples that illustrate how these practices have enhanced system security and operational efficiency in your previous roles.

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How do you handle incident management and post-mortems?

Share your structured approach to incident management, including how you respond to incidents, gather key information, communicate with stakeholders, and conduct post-mortems. Highlight how this process contributes to a culture of continuous improvement and helps prevent future issues.

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Flock Safety provides the first public safety operating system that empowers private communities and law enforcement to work together to eliminate crime.

251 jobs
MATCH
VIEW MATCH
BADGES
Badge Diversity ChampionBadge Future MakerBadge InnovatorBadge Work&Life Balance
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Learning & Development
Equity
Paid Holidays
Paid Time-Off
WFH Reimbursements
Child Care stipend
Maternity Leave
Paternity Leave
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 23, 2025

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