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Field Sales Executive (New York)

About Fresha


Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide.


Fresha is used by 120,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date


The company is headquartered in London, United Kingdom, with 12 global offices located across North America, EMEA and APAC.


Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive subscription-free business software and financial technology solutions.


Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.


The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.


Role Overview


Given our exciting and progressive growth plans, we are looking for an exceptional Business Development Manager to come and join our global business.


Reporting directly to the Head of Sales (North America), and working collaboratively with the Commercial team and potential partners, you will be 100% focused on bringing in new business development.


This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge and wants to make an impact.


What you will be doing
  • KPIs - Consistently achieve sales targets
  • Outreach - Calling key decision-makers using phone, email & social touches with the goal of bringing on new business (there may be some in-person meetings as appropriate)
  • Selling - Present, promote and sell products and services through product demos to prospective and existing partners
  • Sales Cycle - Managing the entire sales process from prospecting to close
  • Partnering - Perform cost-benefit and needs analysis with existing/potential partners in order to align our solutions to their needs and business objectives
  • Collaboration - Work closely with other departments to ensure a seamless partner experience
  • Market Trends - Provide feedback about ongoing trends in the industry
  • Leads - Contact 100% of qualified inbound leads in a timely manner, and document all call outcomes in the CRM
  • Business Partnering - Serve as a lead point of contact for partners on all commercial activities

This list is not exhaustive and there may be other activities you are required to deliver. 

To foster a collaborative environment that thrives on face-to-face interactions and teamwork all Fresha employees work from the office four days per week, with the flexibility to work remotely one day each week.


What we are looking for
  • Experience - Minimum 2 years of solid B2B sales with a track record of success
  • Industry - SaaS, online marketplaces, or payment platforms is highly desirable
  • Relationship Building - You are a true hunter and relationship builder
  • Organised - You can multitask, prioritise and manage time effectively
  • Curiosity - You are naturally curious and have a desire to continually grow and develop


Added bonus
  • Bi-lingual - Fluency in English and another language
  • Beauty & Wellness - Experience within the beauty and wellness industry

At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.


Interview process
  • Screen Call - Video-call with a member from the Talent Team (30m)
  • Skills & Experience - Video/In-person interview with Head of Sales (North America) (45m)
  • Presentation - In-person interview with General Manager, North America and Head of Sales (North America) (75m)

We aim to finalise the entire interview process and deliver feedback within 2 weeks.

Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe.


Inclusive workforce


At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.


We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.


We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.


If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.

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CEO of Fresha
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William Zeqiri
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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Field Sales Executive (New York), Fresha

Join Fresha as a Field Sales Executive in New York, and be part of the leading marketplace platform for beauty and wellness. Here at Fresha, we’re trusted by millions across the globe, connecting over 450,000 stylists and professionals with countless consumers. If you're someone who thrives in a fast-paced environment and enjoys autonomy, this is your chance to make an impact on our growing team! Your main mission will be to connect with key decision-makers, pitching our innovative SaaS solutions that help beauty and wellness businesses streamline their operations. You'll own the sales process from prospecting to closing, all while delivering exceptional service and insights to our partners. With a collaborative team supporting you, you’ll engage with inbound leads and conduct product demos, helping to drive sales and achieve your KPIs. We’re looking for someone with at least two years of B2B sales experience, particularly in SaaS or online marketplaces. If you’re a motivated hunter with a passion for relationship building and a curious mind eager to learn, then Fresha is the perfect place for you. Join us, and help reshape the future of the beauty and wellness industry as we expand our marketplace and enhance our services for merchants around the world!

Frequently Asked Questions (FAQs) for Field Sales Executive (New York) Role at Fresha
What are the main responsibilities of a Field Sales Executive at Fresha?

As a Field Sales Executive at Fresha, your primary responsibilities include prospecting and managing the entire sales cycle from outreach to closing deals. You'll engage key decision-makers using various channels such as phone, email, and social media, aiming to bring in new business. Presenting our products through demos, understanding the needs of partners, and providing feedback on market trends will also be key parts of your role.

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What qualifications are required for the Field Sales Executive role at Fresha?

Fresha seeks a Field Sales Executive with a minimum of two years of B2B sales experience, ideally within SaaS, online marketplaces, or payment platforms. You should have strong relationship-building skills, be organized in handling multiple tasks, and possess a natural curiosity to grow and learn. Experience in the beauty and wellness industry is a bonus, and being bi-lingual can also enhance your candidacy.

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What does the interview process look like for a Field Sales Executive at Fresha?

The interview process for the Field Sales Executive position at Fresha consists of a screen call with a Talent Team member, followed by more in-depth interviews with the Head of Sales and the General Manager. You’ll showcase your skills through a presentation in the final round. The entire process is designed to conclude within two weeks, and every application is manually reviewed for fairness.

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What kind of work environment can a Field Sales Executive expect at Fresha?

At Fresha, the work environment is dynamic and collaborative, focused on team interaction. Employees are expected to be in the office four days a week, which fosters personal connections and teamwork, while offering the flexibility of remote work one day each week. This setting encourages face-to-face engagement, critical for building strong professional relationships.

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What growth opportunities exist for a Field Sales Executive at Fresha?

Fresha prides itself on nurturing talent and potential, offering ample growth opportunities for a Field Sales Executive. As part of a rapidly expanding company, you’ll learn from industry leaders, participate in ongoing training and development, and have the chance to advance within the organization. Your success in building relationships and bringing in new business will directly influence your career path.

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Common Interview Questions for Field Sales Executive (New York)
How do you approach your sales pitch as a Field Sales Executive?

When preparing your sales pitch, focus on understanding the specific needs of your potential partner. Tailor your presentation to highlight how Fresha's solutions can meet their unique challenges and enhance their business outcomes. Be sure to demonstrate empathy, actively listen, and provide clear examples of past successes.

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Can you describe your experience with B2B sales?

In discussing your B2B sales experience, emphasize the strategies you've used to engage clients, manage leads, and close deals. Provide specific metrics that demonstrate your success, such as sales growth percentages or the number of accounts you’ve brought on board, to showcase your results-driven approach.

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What strategies do you use for prospecting leads?

When prospecting for leads, use a combination of cold outreach, social media engagement, and referrals from existing clients. Demonstrating adaptability in your methods can be beneficial; be innovative and use insights from market trends to identify potential business opportunities and tailor your approach.

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How do you handle objections during the sales process?

Handling objections is all about listening and addressing concerns head-on. Show the interviewer that you understand their importance and respond with well-thought-out solutions. Use this as an opportunity to build trust and reinforce the value Fresha can provide, ultimately positioning the solution as a way to overcome obstacles.

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What do you know about our company and its products?

Be prepared to discuss Fresha's journey, its market position, and how its products benefit beauty and wellness businesses. This shows your genuine interest and research leading up to the interview. Discussing particular features or successes of the platform illustrates your knowledge and enthusiasm for joining the team.

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How do you manage your time effectively in a sales role?

To manage time effectively, utilize tools like CRM software for tracking leads and follow-ups. Prioritize tasks daily and set clear goals to stay on track. Emphasize strategies you've used to maintain organization, such as scheduling time blocks for prospecting or calls, ensuring that you're consistently meeting your KPIs.

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Describe a time you successfully closed a deal.

When describing a successful deal closure, detail the process you followed, from identifying the lead to nurturing the relationship. Discuss the challenges you faced, how you overcame them, and what tactics you employed to seal the deal. This example should reflect your skills and approach to sales that align with Fresha's objectives.

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What motivates you in a sales environment?

Share what drives you professionally, whether it’s hitting targets, nurturing relationships, or helping businesses grow. Align your motivation with Fresha's mission to enhance the beauty and wellness experience, reinforcing how your personal goals integrate with the company’s success.

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How do you stay updated on industry trends?

Talk about your methods for keeping up with industry trends, such as attending webinars, reading trade publications, or participating in relevant professional groups. This demonstrates your commitment to continuous learning and your proactive attitude toward staying relevant in a constantly evolving market.

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Why do you want to work at Fresha as a Field Sales Executive?

Express your admiration for Fresha’s innovative approach and its influence on the beauty and wellness marketplace. Share personal connections you have with the industry or describe how the company’s values align with yours, showcasing your enthusiasm for contributing to Fresha’s growth and success.

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Fresha is the world's largest and top-rated booking platform for Beauty and Wellness trusted by millions of consumers worldwide. Fresha is used by 70,000+ businesses and 300,000+ professionals worldwide, processing over 20mil appointments per mon...

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Full-time, hybrid
DATE POSTED
April 12, 2025

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