Lead, HR Technology

The Lead, HR Technology at GHX will oversee day-to-day operations of HR systems, drive project management for new technology initiatives, maintain compliance with data regulations, and support HR staff with technical assistance. Additionally, this role involves optimizing workflows and enhancing the employee experience through process improvement and innovative solutions.

The ideal candidate for the Lead, HR Technology at GHX should hold a Bachelor's degree in Human Resources, Information Technology, or a related field, along with 5+ years of experience in managing HR systems. Experience in project management and HRIS implementation is crucial, and proficiency in HR processes is highly valued.

GHX is dedicated to creating an inclusive workplace that fosters personal and professional growth. As the Lead, HR Technology, you'll have opportunities for mentorship, access to diverse projects, and avenues to stay current on HR technology trends, all of which contribute to your career advancement within the organization.

For the Lead, HR Technology position at GHX, strong technical skills in managing HRIS systems, project management capabilities, and a deep understanding of HR processes and data protection regulations are essential. Familiarity with tools like JIRA for ticketing and reporting will also be beneficial.

The Lead, HR Technology at GHX will manage various HR technology systems, including Human Resource Information Systems (HRIS), applicant tracking systems (ATS), performance management systems, and employee self-service portals, ensuring they function seamlessly to support employee and organizational needs.

When answering, describe specific projects you've managed, the systems you’ve implemented, and the impact these had on the organization. Focus on your role in project management, stakeholder collaboration, and ensuring successful adoption of the new system.

Discuss your approach to time management, emphasizing tools or methodologies you use to track tasks and ensure timely delivery. Share specific examples of how you’ve successfully balanced competing priorities while maintaining high-quality outcomes.

Answer this by mentioning specific processes you've established or adhered to for data entry, audits, and validation checks, as well as how you train others to follow protocols that protect data integrity and compliance.

Focus on your troubleshooting approach, emphasizing the importance of communication, understanding the issue thoroughly, and collaborating with IT or tech teams as needed. Share a scenario where you improved system reliability based on user feedback.

Mention how you engage with industry events, webinars, and professional networks. Discuss how you incorporate this knowledge into your role and make recommendations for enhancements or implementations at your organization.

Highlight your understanding of global data protection laws, including GDPR. Cite steps you take to maintain compliance, such as regular audits, updates to policies, and staff training.

Share a specific example detailing the manual process, the technology you introduced, and the results of this change, focusing on quantitative improvements wherever possible.

Discuss specific reports you've created, the types of data they included, and the insights gained that guided HR strategies or decisions. Highlight the importance of data-driven decision-making.

Talk about your mentoring style and how you would approach training someone new by using hands-on examples, encouraging questions, and being approachable to ensure they can learn effectively.

Express your alignment with GHX's values and mission in improving healthcare through technology. Share your enthusiasm for the role and how your goals as a professional sync with the company’s commitment to innovation and employee experience.