Manager, People Team Audit & Compliance - job 14 of 20

As the Manager of People Team Audit & Compliance at Visa, your primary responsibilities will involve partnering with multiple functions to respond to audits, supporting compliance efforts by collaborating with the Legal team, leading risk assessments, and driving the automation of processes to ensure operational excellence. You will also create and maintain dashboards for tracking audit and compliance issues, which allows you to contribute to the overall performance of the People Team.

The ideal candidate for the Manager, People Team Audit & Compliance role at Visa should possess strong analytical skills, excellent project management abilities, and a genuine passion for process improvement. Additionally, the ability to foster cross-functional relationships and a solid understanding of compliance matters are essential. Experience in risk assessment and reporting will also be beneficial in fulfilling the duties of this position.

A typical day for a Manager, People Team Audit & Compliance at Visa includes collaborating with different teams to manage audit responses, monitoring compliance efforts while working closely with the Legal department, preparing key risk reports, and driving automation initiatives. You'll also spend time analyzing processes and generating dashboards to track compliance issues, ensuring that operational standards continue to be met throughout the organization.

The work environment for the Manager, People Team Audit & Compliance at Visa is dynamic and collaborative. This is a hybrid position, offering flexibility between remote and in-office work. You will be working closely with cross-functional teams, allowing for a rich exchange of ideas and collective problem-solving efforts. Visa fosters an inclusive culture that encourages innovation and professional growth.

At Visa, as a Manager of People Team Audit & Compliance, there are ample opportunities for professional growth and development. By working closely with senior management and engaging in key projects across the People Team, you can expand your skills in compliance, risk management, and operational excellence. Additionally, Visa encourages continued education and internal mobility, allowing you to explore new roles and responsibilities within the organization.

When discussing your experience with audit processes, focus on specific instances where you led or participated in audits. Highlight any challenges you faced, the solutions you implemented, and the outcomes of those audits. Providing metrics or data points can illustrate your impact.

When addressing how you build cross-functional relationships, share examples of successful collaborations with other departments. Emphasize your communication strategies, such as regular check-ins and open dialogue, to ensure all parties are aligned and working towards common goals.

To answer this question, describe the tools and processes you've used in the past to ensure compliance monitoring, such as regular audits, performance reviews, and training sessions. Discuss how proactive measures help identify potential compliance issues before they arise.

In response to this question, provide examples of how you've managed complex projects. Discuss your approach to identifying critical tasks, setting deadlines, and maintaining open lines of communication with stakeholders to keep everyone informed and aligned.

When answering this, share a specific example of a process improvement initiative you led. Discuss the issue you identified, the steps you took to improve the process, and the measurable outcomes achieved, highlighting your analytical and problem-solving skills.

In response, explain how you would approach such situations with sensitivity and professionalism. Discuss your strategy for raising concerns, facilitating discussions, and providing training to reinforce compliance standards.

When discussing tools or technologies, mention any specific software or platforms you've utilized in the past for tracking audit and compliance issues. Explain how these tools enhanced visibility and accountability within a team and improved overall compliance management.

To address this question, describe the key performance indicators (KPIs) you use to measure success, such as reduced compliance risks, timely audit responses, or improved efficiency in processes. Emphasize how these metrics contribute to the larger goals of the organization.

Discuss the importance of transparency in compliance management, including fostering trust, encouraging accountability, and ensuring all team members understand the compliance framework. Provide examples of how you have promoted transparency in your previous roles.

In responding to this question, discuss the specific ways automation can enhance compliance processes, such as reducing manual errors, improving data tracking, and increasing efficiency. Share examples of how you've implemented automation in previous roles to achieve these benefits.