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Product Owner

The Company 

Serving the People Who Serve the People 

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.  

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. 

Want to know more? See more of what we do here.  


Granicus is seeking a skilled product owner to join our engineering team – creating great tools that help transform government. The Product Owner is responsible for gathering business requirements from cross-functional stakeholders, guiding the vision of what needs to be built, and working with the engineering team to deliver that vision. You will define acceptance criteria for stories and validate that they are met. You will manage the product backlog, delivering a prioritized set of stories for the product. As the Product Owner you are responsible for delivering roadmap concepts and maintaining the products. 


What Your Impact Will Look Like Here
  • Act as the agile product owner on engineering scrum team(s) 
  • Own and prioritize the backlog for a feature area in collaboration with the Product Manager 
  • Prioritize tradeoffs, clarify requirements and work to drive user stories to acceptance throughout the agile development lifecycle 
  • Participate in sprint planning, review, and retrospective meetings and provide feedback to the team 
  • Ensure acceptance criteria are clearly defined and verify that story implementation matches requirements 
  • Drive projects to completion 
  • Maintain constant communication with the team 
  • Enable internal teams to support product  


You will love this job if you have
  • 3+ years of experience working with technical teams, product development and / or product management.
  • Ability to function well in a fast-paced, dynamic environment with competing priorities 
  • Ability to prioritize product capabilities/features based on vision, business goals, technology, schedules and budgets 
  • Ability to influence without authority and champion change when needed 
  • Detective-like problem solving skills – you thoroughly investigate the situation and then use that data to design the right solution 
  • Ability to flex between the technical and business sides of your brain 
  • Relentless commitment to prioritization 
  • Strong analytical skills and ability to work both independently and lead cross functional teams 
  • Ability to build strong working relationships across all levels of the organization 
  • Ability to work with distributed teams, across timezones 
  • Passion for customers and good user experience 



Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! 


Security and Privacy Requirements

-     Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.

-     Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.


The Team

- We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.


The Culture

- At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be

a part of our journey.

- A few culture highlights include – Employee Resource Groups to encourage diverse voices

- Coffee with Mark sessions – Our employees get to interact with our CEO on very important and

sometimes difficult issues ranging from mental health to work-life balance and current affairs. 

- Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employee

population 


The Impact

- We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.


Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law.

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CEO of Granicus
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Mark Hynes
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Average salary estimate

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$60000K
$90000K

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What You Should Know About Product Owner, Granicus

At Granicus, we're excited to announce a fantastic opportunity for a Product Owner to join our remote-first team in Costa Rica! We specialize in transforming the Govtech industry, bringing governments closer to their constituents through innovative digital solutions. As our new Product Owner, your role will be pivotal in guiding the vision of our products and ensuring they meet the community's needs. With responsibilities that include collaborating with cross-functional stakeholders to gather business requirements, managing the product backlog, and defining acceptance criteria for each story, you'll help drive essential projects to completion. You’ll actively participate in agile practices, from sprint planning to retrospectives, all while maintaining a constant line of communication with your engineering team. Your ability to prioritize features based on business goals and user feedback will be crucial in delivering the impactful tools that shape government operations. What makes this opportunity even better is our company culture; we champion inclusivity, support diverse voices, and promote wellness among our employees. We're proud of our transparency and commitment to a supportive work environment. If you have over three years of experience in product management, keen problem-solving skills, and a passion for creating seamless user experiences, Granicus might just be the perfect place for you. Come be a part of our mission and help us make a positive impact across communities while enjoying the flexibility of remote work!

Frequently Asked Questions (FAQs) for Product Owner Role at Granicus
What are the main responsibilities of a Product Owner at Granicus?

As a Product Owner at Granicus, you'll be responsible for gathering business requirements, managing the product backlog, and collaborating closely with the engineering team to ensure that the product vision is realized. Your role involves setting priorities for features, defining acceptance criteria, and driving projects to completion while supporting cross-functional collaboration.

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What qualifications do I need to apply for the Product Owner position at Granicus?

To be considered for the Product Owner role at Granicus, you should have at least three years of experience working with technical teams in product development and product management. Strong analytical skills, the ability to prioritize tasks, and a passion for user experience are crucial, alongside excellent communication skills to work with diverse teams.

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How does Granicus support career growth for its Product Owners?

Granicus is dedicated to building diverse and inclusive teams, and we encourage continuous learning and professional development for our Product Owners. We offer opportunities to grow through mentorship, various employee resource groups, and open discussions with leadership on important topics, enhancing both personal development and career trajectories.

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What is the work environment like for a remote Product Owner at Granicus?

As a Product Owner at Granicus, you’ll enjoy a remote-first environment that encourages flexibility and collaboration across various time zones. Our culture values transparency, inclusivity, and employee well-being, providing a supportive workspace where you can thrive both professionally and personally.

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Why should I consider working as a Product Owner at Granicus?

Joining Granicus as a Product Owner means you will be part of a mission-driven company making a significant impact on community governance. You’ll have the chance to work with innovative technology, engaging cross-functional teams, and supporting meaningful change for government operations. Plus, our commitment to an inclusive work culture provides a rewarding and fulfilling experience.

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Common Interview Questions for Product Owner
What is your experience managing a product backlog as a Product Owner?

In answering this question, highlight your experience structuring and prioritizing product backlogs based on stakeholder feedback and project goals. Provide examples of how you've used agile methodologies to ensure timely delivery of product features while maintaining alignment with business objectives.

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How do you handle conflicting priorities when managing a product?

When addressing conflicting priorities, it's important to communicate transparently with stakeholders. Discuss your approach to assessing impact, aligning priorities with strategic goals, and building consensus among team members to ensure optimal decisions are made for the project and users.

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Can you explain how you define acceptance criteria for projects?

In your response, outline your process for defining acceptance criteria, emphasizing the importance of clear communication with stakeholders. Explain how you ensure that all user stories are validated against acceptance criteria, and provide examples demonstrating your meticulous attention to detail.

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Describe a time when you drove a project to completion successfully.

Focus on a specific project where your leadership and organizational skills were key. Share the challenges faced, how you rallied your team, and the strategies you employed to ensure that the project met its goals and deadlines, along with the outcome.

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How do you maintain communication with engineering teams during the development process?

Communication is vital in agile environments. Explain how you utilize tools like sprint reviews, daily stand-ups, and one-on-one check-ins to maintain open lines of communication, keeping the team informed on project status and any required adjustments along the way.

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What methodologies do you prefer for product management, and why?

Discuss your experience with agile methodologies, particularly Scrum or Kanban, highlighting how they enable flexibility, rapid iterations, and effective stakeholder involvement. Focus on how these methods have provided you the tools to adapt to changes and deliver quality product enhancements.

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How do you ensure that products meet user needs?

To ensure product-market fit, describe how you engage in user research, gather feedback through surveys and user interviews, and collaborate with UX/UI teams to incorporate insights into product design. Emphasize your commitment to creating a user-centric experience.

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What are your strategies for balancing technical debt and feature development?

In your answer, convey the importance of regularly assessing technical debt and prioritizing it alongside feature development. Describe how you balance short-term technical needs with long-term product goals to ensure sustainable growth.

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How do you adapt to changing requirements during a project?

Demonstrate your flexibility by discussing how you manage changing requirements while keeping project milestones in focus. Explain your adaptive strategies, such as involving stakeholders in reprioritization discussions and ensuring the team is aligned on project timelines.

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Why are you passionate about working in Govtech as a Product Owner?

Share your motivations for working in Govtech, emphasizing your belief in the impact technology has on better governance and citizen engagement. Discuss how your passion drives your work and inspires innovations that can enhance public services and community connections.

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Granicus is a leading provider of a platform of solutions that make digital government possible to more than 6,000 government agencies, including 850 state departments across the U.S., U.K., Australia, New Zealand, and Canada.

265 jobs
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Full-time, remote
DATE POSTED
March 28, 2025

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