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Head of Sales Development

About Hatch:
Hatch is on a mission to revolutionize how businesses engage with their customers through seamless, personalized conversations leveraging AI agents. Our platform helps companies accelerate sales, enhance customer relationships, and drive revenue growth by AI agents that communicate with customers across text, email and the phone.As we scale, we’re looking for a strategic and results-driven SDR leader to build and lead a high-performing outbound sales development team.

The Role:

As the Head of Sales Development you will play a pivotal role in driving top-of-funnel pipeline growth by designing and executing a best-in-class outbound prospecting strategy. You’ll be responsible for hiring, coaching, and developing a team of SDRs while collaborating closely with sales and marketing to refine messaging, optimize outreach, and ensure a steady flow of qualified leads.

What You’ll Do:

  • Build & Scale the Outbound Motion: Develop and implement a scalable outbound prospecting strategy that drives high-quality opportunities.

  • Lead & Develop a High-Performing Team: Manage the existing team of 8 SDRs and scale the team through training, coaching, mentorship and performance management.

  • Optimize Outreach & Messaging: Work closely with marketing and sales leadership to refine outbound messaging, leveraging data-driven insights.

  • Own KPIs & Performance Metrics: Track and analyze key performance metrics to optimize efficiency and effectiveness.

  • Enhance Tech Stack & Processes: Evaluate and implement tools and workflows to improve productivity and engagement.

  • Cross-Functional Collaboration: Partner with sales, marketing, and revenue operations to align outbound strategies with company objectives.

What We’re Looking For:

  • Proven Leadership Experience: 3+ years leading SDR teams with a focus on outbound prospecting. We focus on cold calling so demonstrating results there is a must.

  • Track record of beating and exceeding sales goals: Evidence of beating sales metrics on a monthly, quarterly and annual basis.

  • Data-Driven & Process-Oriented: Strong analytical mindset with experience using Hubspot and sales engagement tools like Salesloft.

  • Experience with the modern sales tech stack: We use tools like Clay, web scraping, alternative data providers and Hubspot to orchestrate our outbound motion. 

  • Coaching & Development Skills: Passion for mentoring and developing high-potential talent.

Collaborative & Strategic Thinker: Ability to work cross-functionally and align outbound efforts with broader business goals.

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CEO of Hatch
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Joris Kroese
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Average salary estimate

$110000 / YEARLY (est.)
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$90000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Head of Sales Development, Hatch

Join Hatch as the Head of Sales Development in the vibrant heart of New York City and become an integral part of our mission to revolutionize customer engagement through innovative AI agents. As we grow, we're on the lookout for a strategic, results-driven leader ready to build and lead an exceptional outbound sales development team. In this pivotal role, you'll design and execute a top-tier outbound prospecting strategy, driving critical top-of-funnel pipeline growth. You will hire, coach, and develop a team of talented Sales Development Representatives (SDRs), working closely with both our sales and marketing teams to refine messaging, optimize outreach, and ensure a continuous flow of qualified leads. Your responsibilities will include developing a scalable outbound prospecting strategy, managing and nurturing a high-performing team of 8 SDRs, and closely analyzing performance metrics to maximize efficiency. We’re excited about technology at Hatch, and you’ll enhance our stack by implementing new tools and processes that boost productivity. If you have proven leadership experience, an analytical mindset, and a passion for fostering talent in a collaborative environment, we'd love to hear from you. Help us to shape the future of sales at Hatch!

Frequently Asked Questions (FAQs) for Head of Sales Development Role at Hatch
What are the main responsibilities of the Head of Sales Development at Hatch?

The Head of Sales Development at Hatch is responsible for driving top-of-funnel pipeline growth, designing and executing an outbound prospecting strategy, and managing a team of SDRs. This includes hiring, coaching, and developing team members, as well as collaborating closely with sales and marketing to refine outreach and messaging strategies.

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What qualifications are needed for the Head of Sales Development position at Hatch?

Candidates for the Head of Sales Development role at Hatch should have at least 3 years of leadership experience in managing SDR teams focused on outbound prospecting. A track record of exceeding sales goals, strong analytical skills, and familiarity with tools like Hubspot and Salesloft are also essential.

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How does the Head of Sales Development at Hatch collaborate with other teams?

Collaboration is key for the Head of Sales Development at Hatch, as this role involves working closely with sales, marketing, and revenue operations teams. The SDR leader aligns outbound strategies with company objectives, refines messaging, and ensures that the sales team receives high-quality leads.

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What skills are important for success as the Head of Sales Development at Hatch?

Success in the Head of Sales Development position at Hatch relies on strong leadership and coaching skills, an analytical and data-driven mindset, and proficiency with modern sales tech tools. A strategic approach to developing outbound strategies and a collaborative spirit are also crucial.

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What can one expect in terms of team management as the Head of Sales Development at Hatch?

As Head of Sales Development, one can expect to manage and develop a team of motivated SDRs through training, mentorship, and performance management. Building a high-performing culture focused on achieving results and continuous improvement will be key aspects of team management in this role.

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Common Interview Questions for Head of Sales Development
Can you describe your experience leading an SDR team?

When discussing your experience leading an SDR team, focus on specific leadership strategies you’ve employed, the team size, and your approach to achieving sales metrics. Highlight any successes and the methods you used to motivate your team.

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What strategies have you used to exceed sales goals in your previous roles?

Consider sharing specific examples of strategies that have worked for you in prior positions, detailing the outcome of those approaches. You can discuss techniques for cold calling, outreach, and prospect engagement that led to exceeding sales targets.

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How do you measure the success of an SDR team?

Discuss key performance indicators (KPIs) you typically track, such as conversion rates, call volumes, and lead qualification metrics. Explain how analyzing these metrics has helped optimize SDR performance and drive growth in your previous roles.

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What approach do you take to coach and develop your team?

Talk about your mentoring style, the types of training programs you’ve implemented, and how you adapt coaching techniques to individual SDR strengths. It’s essential to highlight your passion for developing talent and fostering a positive team culture.

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How do you stay updated with the latest sales technology?

Reflect on the resources you use to stay informed, such as sales blogs, webinars, and industry conferences. Emphasize your proactive approach to adopting and implementing sales technologies that can enhance team productivity.

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Describe a time you had to refine outreach messaging. What was the process?

Outline a specific scenario where you identified the need for improved messaging. Discuss your analytical approach in reviewing performance data, gathering feedback, and collaborating with marketing to craft a more effective outreach strategy.

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What do you believe are the biggest challenges facing SDRs today?

Share insights on the current sales landscape, emphasizing challenges such as the oversaturation of outreach and energetic competition. Discuss strategies you’ve found effective in overcoming these challenges, such as personalized messaging or utilizing data analytics.

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How have you used data to drive team performance?

Provide examples of how you have utilized data analysis to make informed decisions, optimize outreach strategies, and evaluate SDRs' performance. Highlight specific tools you’ve used to facilitate this analysis, showcasing your data-driven mindset.

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In your opinion, what makes an outbound prospecting strategy successful?

Discuss the key elements of a successful outbound prospecting strategy, such as clarity in target audience, effective messaging, and comprehensive follow-up plans. Reference your personal experiences and insights into how these components have contributed to success in your previous roles.

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How do you ensure cross-functional collaboration in your role?

Talk about the importance of fostering open lines of communication between teams. Describe initiatives you’ve led or participated in to ensure alignment with marketing and sales, and how these collaborations have driven better results.

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Full-time, on-site
DATE POSTED
April 8, 2025

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