Technical Business Analyst

As a Technical Business Analyst at impact.com, your key responsibilities include coordinating cross-department initiatives, managing internal business systems for tracking engineering projects, analyzing and improving internal processes for efficiency, and effectively translating technical information into clear communication for non-technical stakeholders.

To qualify for the Technical Business Analyst role at impact.com, candidates should ideally hold a bachelor's degree in a technical field such as science, technology, engineering, or math, or have equivalent work experience. Additionally, 3+ years in a technical or engineering environment, strong communication and organizational skills, plus an analytical mindset are essential.

For the Technical Business Analyst position at impact.com, strong communication skills, excellent organizational abilities, analytical thinking, and a technical aptitude are highly valued. Familiarity with software development concepts and project management tools like Jira or Asana can enhance your candidacy.

The team culture at impact.com for a Technical Business Analyst is one of collaboration, innovation, and continuous learning. You will work with talented individuals who are passionate about their roles, and your contributions will be recognized. The company fosters an environment where your opinions are respected and encouraged.

As a Technical Business Analyst at impact.com, you can look forward to a comprehensive benefits package that includes strong health coverage, unlimited time off, and flexible work hours. Additionally, you’ll enjoy other perks such as technology stipends, fitness subsidies, and an employee-led culture team that promotes various events to enhance team spirit.

When coordinating cross-department initiatives, I prioritize clear communication and establish regular check-ins to align on project goals and timelines. I ensure that stakeholders are updated on progress and know their roles in the collaborative process.

In my previous role, I identified a bottleneck in our project tracking system that delayed reporting. By suggesting the implementation of a more streamlined tool and training team members on its use, we increased project monitoring efficiency by 30%.

I emphasize adapting my communication style to my audience. When dealing with non-technical stakeholders, I use simpler language and visual aids, while I might dive deeper into technical jargon when communicating with engineers, ensuring everyone understands the project’s objectives.

I am proficient with several project management tools such as Jira for tracking project tasks and Asana for managing timelines. I’ve also utilized Trello for visualizing workflow, which helps keep teams on the same page.

I employ a combination of a priority matrix and daily to-do lists to categorize tasks by urgency and importance. I also remain adaptable, checking in with my team to reassess priorities as project dynamics change and ensure alignment with overall project goals.

I typically use data visualization tools like Tableau or Excel to analyze and present data trends. I also focus on synthesizing findings into actionable insights, enabling teams to make informed decisions grounded in the data.

I have a solid understanding of software development methodologies, including Agile and Waterfall. My experience includes collaborating closely with engineering teams during sprints, understanding user stories, and providing input from stakeholders, which enhances the development process.

Managing stakeholder expectations is about maintaining proactive communication. I make it a point to set realistic timelines and provide updates regularly. When obstacles arise, I inform stakeholders immediately and suggest alternative solutions.

I am excited about the opportunity at impact.com because I admire the company’s focus on innovation and quality. I am drawn to roles that allow me to bridge technical and non-technical areas, and I believe my skills can contribute positively to the team.

The most important quality for a Technical Business Analyst is the capacity to effectively communicate. It’s crucial to share complex technical details in an understandable way to ensure alignment across various teams and help drive successful project outcomes.