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Operations Executive - job 1 of 3

Company Description

Jobs for Humanity is collaborating with CPM to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.

Company Name: CPM

Job Description

Are you an organised individual who thrives on implementing and optimizing processes? Look no further!

We have an exciting opportunity for you to join our dynamic team as an Operations Executive in Thame. This role offers a competitive salary ranging from £24,000 to £28,500 per annum (depending on experience), a comprehensive benefits package including private Bupa healthcare, and a genuine chance to advance your career.

Ideal Location: Thame, United Kingdom, OX9

Key Responsibilities:

  • Provide and maintain effective communication between internal & external teams and appropriate supplier contacts to ensure efficient sharing & use of information.
  • You will be responsible for supporting our client’s field activities, in the below ways;

  • You will help organise training and events for the field teams
  • To ensure that account toolkits (e.g. Field/Supplier documentation) are produced and dispatched to required standard and timescales.
  • Working with third parties to ensure that account equipment is purchased/distributed, and asset management is completed in support of service delivery, as well as trouble shooting and problem resolution
  • Setting up Salesforce and reporting systems on tablets and phones for the field team.
  • Work with various teams across the business on day-to-day trouble shooting and problem resolution.
  • Review and document current working practices and procedures/ systems. Producing recommendations which would demonstrate a real cost/service improvement.
  • Complete field visits to ensure existing operational processes are fit for purpose. Ensure that the learning from these visits is incorporated into day-to-day processes.

We recognise that people are the key to our success. that is why we place great emphasis on providing exceptional rewards and fostering excellent career development opportunities.

What is in it for you?

  • Hybrid working
  • No weekends (average 37.5hours Monday to Friday)
  • Life Assurance (2X salary)
  • 26 days holiday + Bank Holidays, with yearly increments to a maximum of 31 days (Pro Rata)
  • Employer pension contribution
  • Income protection
  • Private Medical Insurance with Bupa
  • Buy/Sell holiday
  • Go for it - £60 a year towards a hobby or interest
  • Eyecare scheme up to £80 per year
  • Discounts and promotions for a huge variety of retailers!
  • Reward and recognition programme
  • Enhanced maternity/paternity leave

CPM have won the Investors in People Gold award and place great importance on the training and development of our people.

Why work for us

At CPM, we are proud to foster an inclusive work environment. We believe in a workplace that celebrates the unique perspectives and skills of all individuals believing this makes us stronger and more innovative. 

We work in a collaborative environment where great ideas and achievements are shared and celebrated. We believe diversity brings new thinking, which is at the heart of everything we do. We are working to set a standard for creating a culture of equity and belonging.

#LI-SB1

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Average salary estimate

$26250 / YEARLY (est.)
min
max
$24000K
$28500K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Operations Executive, Jobs for Humanity

Are you ready to embark on a rewarding career with CPM as an Operations Executive? Located in the beautiful Thame, United Kingdom, this role is perfect for organized individuals who thrive on optimizing processes and driving efficiency. At CPM, we believe in providing a supportive and inclusive work environment, and as part of our team, you’ll be at the forefront of enhancing our operational capabilities. Your primary responsibilities will include ensuring seamless communication between teams, organizing training and events for our field teams, and setting up critical tools like Salesforce. You'll also have the opportunity to engage with third-party suppliers to manage account equipment and support service delivery effectively. With a salary ranging from £24,000 to £28,500 per annum, you’ll enjoy fantastic benefits like a private Bupa healthcare plan, life assurance, and generous holiday allowances—26 days plus bank holidays, increasing to 31 days with tenure! Collaborating with diverse teams, you will identify improvement opportunities to elevate our processes and contribute to our innovative culture. At CPM, we understand that people are our most valuable assets, which is why we prioritize rewarding your hard work with recognition programs, hybrid work flexibility, and even yearly contributions towards a personal hobby. If you’re looking for a career that not only supports your professional growth but also values your unique contributions, the Operations Executive position at CPM is the perfect opportunity!

Frequently Asked Questions (FAQs) for Operations Executive Role at Jobs for Humanity
What responsibilities does an Operations Executive at CPM have?

As an Operations Executive at CPM, your responsibilities include ensuring effective communication between internal and external teams, organizing training and events for field teams, managing supplier documentation, and helping to set up and troubleshoot systems like Salesforce. You will also regularly document and review current practices to suggest improvements.

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What qualifications are required for the Operations Executive position at CPM?

Candidates for the Operations Executive role at CPM should ideally possess strong organizational skills and experience in process optimization. Familiarity with systems like Salesforce is beneficial, along with excellent communication abilities to facilitate teamwork across various departments.

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What is the salary range for the Operations Executive role at CPM?

The salary for the Operations Executive position at CPM ranges from £24,000 to £28,500 per annum, depending on experience. This reflects our commitment to providing competitive compensation for our employees.

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What benefits can I expect as an Operations Executive at CPM?

As an Operations Executive at CPM, you'll enjoy a comprehensive benefits package that includes private Bupa healthcare, life assurance, generous holiday allowances, pension contributions, and income protection. Additionally, we offer perks like discounts at various retailers and support for your personal hobbies.

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How does CPM promote career development for Operations Executives?

CPM is dedicated to the training and development of our employees. In the Operations Executive role, you will have access to various growth opportunities, including workshops and training programs, aimed at enhancing your skills and advancing your career.

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Common Interview Questions for Operations Executive
Can you describe your experience with optimizing operational processes?

When answering this question, focus on specific examples where you successfully identified inefficiencies and implemented strategies to improve operations. Provide quantifiable results to illustrate the impact of your work.

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How do you handle communication between diverse teams?

Share examples of how you've maintained clear communication lines in previous roles. Highlight the tools and methods you used to facilitate teamwork and ensure everyone involved had access to the necessary information.

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What strategies do you use to manage multiple tasks or projects simultaneously?

Discuss your organizational skills and any project management tools you employ. Emphasize prioritization techniques that help you manage deadlines without sacrificing quality.

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In what ways can you contribute to enhancing our training and event organization here at CPM?

Provide insights into your past experiences with event planning or training sessions. Discuss how your unique perspective could introduce innovative approaches to streamline operations at CPM.

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How would you approach documenting current working practices?

Explain your methodology for reviewing existing practices. Discuss how you would gather input from various stakeholders and ensure the documentation reflects a comprehensive understanding of operational needs.

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Can you give an example of a time you had to troubleshoot a problem in a team setting?

Detail the situation, what steps you took to identify the issue, and how your solutions contributed to the team's success. Focus on collaboration and communication with team members during the troubleshooting process.

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How do you ensure the effectiveness of account toolkits you create?

Explain your approach to developing standardized toolkits. Discuss your process for gathering feedback and testing the toolkits' usability with end-users to ensure they meet their needs effectively.

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What role do you play in asset management and support for service delivery?

Clarify your understanding of asset management within operational frameworks. Share specific examples that demonstrate your ability to streamline asset distribution and support overall service efficiencies.

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What motivates you to work in operations?

Share your passion for creating efficiencies and improving operational workflows. Highlight how your career goals align with CPM's commitment to excellence and growth.

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Where do you see yourself contributing to CPM's culture of equity and belonging?

Discuss your commitment to inclusivity and how you plan to contribute to a diverse workplace. Provide scenarios that showcase how you've embraced and promoted diversity in past roles.

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Full-time, hybrid
DATE POSTED
April 13, 2025

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