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Sales Comp System Admin - Xactly

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.

As a Sales Compensation System Analyst, you will be responsible for managing, maintaining, and enhancing our sales compensation system, such as Xactly or a similar platform. Your primary objective will be to ensure accurate and efficient administration of sales compensation plans, calculations, and reporting. Your expertise in sales compensation administration, system configuration, and data analysis will play a crucial role in supporting our sales organization and driving the success of our compensation programs.
Responsibilities:

  • Administer and maintain the sales compensation system (e.g., Xactly) to ensure accurate and timely processing of sales compensation plans and calculations.
  • Configure and maintain sales compensation rules, formulas, hierarchies, and other system components to align with our sales compensation policies and business objectives.
  • Collaborate with cross-functional teams, including Sales, Finance, and HR, to gather compensation plan requirements, ensure plan accuracy, and resolve any discrepancies or issues.
  • Develop and generate accurate and insightful sales compensation reports, statements, and analytics to provide key insights to sales management and facilitate decision-making.
  • Validate and reconcile data within the sales compensation system to ensure accuracy and consistency with source systems, such as CRM or ERP.
  • Perform regular audits of sales compensation data to identify and rectify errors, inconsistencies, or anomalies.
  • Assist in the design and implementation of new sales compensation plans, ensuring they are properly configured and tested in the compensation system.
  • Participate in special projects related to sales compensation, such as incentive plan redesign, quota setting, or sales performance analytics.
  • Configure/integrate other key systems like Salesforce, Workday etc with the Sales Comp System.

Qualifications:

  • Bachelor's degree in Finance, Accounting, Business Administration, or a related field (or equivalent work experience).
  • Proven experience as a Sales Compensation System Administrator or similar role, with expertise in managing sales compensation systems, preferably Xactly or a similar platform.
  • Strong understanding of sales compensation principles, including plan structures, commission calculations, quotas, and payout schedules.
  • Proficiency in configuring and maintaining sales compensation systems, including rule creation, formula setup, and data integration.
  • Excellent analytical and problem-solving skills, with the ability to analyze complex compensation data, identify trends, and draw meaningful insights.
  • Detail-oriented mindset with a focus on data accuracy, integrity, and confidentiality.
  • Strong communication skills, with the ability to effectively collaborate with cross-functional teams and communicate complex compensation concepts to sales representatives and managers.
  • Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment.
  • Familiarity with CRM systems (e.g., Salesforce) is a plus.
  • Relevant certifications in sales compensation administration or system administration are desirable.

If you have a passion for sales compensation administration, possess strong analytical skills, and enjoy working with data and systems, join our team as a Sales Compensation System Administrator. Your expertise will contribute to the success of our sales organization by ensuring accurate and efficient administration of our compensation plans and driving sales performance.

Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.


Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.

In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package.

Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.

Base Pay Range For US Locations:
$70,400$105,600 USD

Get to Know Klaviyo

We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.
 
By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.  If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.  You can find our Job Applicant Privacy Notice here.
 
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Average salary estimate

$88000 / YEARLY (est.)
min
max
$70400K
$105600K

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What You Should Know About Sales Comp System Admin - Xactly, Klaviyo

Join Klaviyo as a Sales Compensation System Admin and become a vital part of our mission to empower creators! Located in the vibrant city of San Francisco, California, you'll find yourself in an innovative environment where diverse perspectives are celebrated. In this role, you're not just managing our sales compensation system like Xactly; you're enhancing it to ensure everything runs smoothly. You'll dive into the heart of our sales organization, ensuring that compensation plans are accurate, timely, and aligned with our business goals. Working closely with teams across Sales, Finance, and HR, you’ll play a key role in gathering requirements, reconciling data, and providing insightful reports that guide decision-making. Your technical know-how in configuring compensation rules and analyzing complex data will set you apart as you help drive our sales performance upwards. Each day will present new challenges as you participate in exciting projects like incentive plan redesign and system integration with platforms like Salesforce and Workday. If you love analytics, enjoy problem-solving, and have a passion for supporting sales teams, Klaviyo is the perfect place for you to contribute your expertise and grow your career in a supportive atmosphere. Make your mark on our compensation journey today and help us cultivate an environment of success!

Frequently Asked Questions (FAQs) for Sales Comp System Admin - Xactly Role at Klaviyo
What are the duties of a Sales Compensation System Admin at Klaviyo?

As a Sales Compensation System Admin at Klaviyo, your primary duties include managing and maintaining our sales compensation system, such as Xactly. You'll ensure the accurate and timely processing of compensation plans, configure compensation rules, generate insightful reports, validate and reconcile data, and collaborate with various teams to ensure smooth operations.

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What qualifications do I need to apply for the Sales Compensation System Admin role at Klaviyo?

To be considered for the Sales Compensation System Admin role at Klaviyo, you should have a Bachelor’s degree in Finance, Accounting, Business Administration, or a related field. Proven experience with sales compensation systems, especially Xactly, is crucial, along with strong analytical skills and a detail-oriented mindset.

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How does Klaviyo approach diversity in hiring for the Sales Compensation System Admin position?

Klaviyo values unique backgrounds and believes in giving everyone a fair chance. We encourage strong candidates from diverse experiences to apply for the Sales Compensation System Admin position, even if they don't meet every single job requirement.

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What can I expect from the work environment at Klaviyo as a Sales Compensation System Admin?

At Klaviyo, you can expect a welcoming and collaborative environment. As a Sales Compensation System Admin, you will work in a fast-paced setting, partnering with different teams to drive success while enjoying generous benefits and support for your professional growth.

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What is the salary range for the Sales Compensation System Admin position at Klaviyo?

The salary range for the Sales Compensation System Admin position at Klaviyo is between $70,400 and $105,600 USD, depending on various factors including skills, experience, and location. Additionally, a comprehensive compensation package may include bonuses and other benefits.

Join Rise to see the full answer
Common Interview Questions for Sales Comp System Admin - Xactly
Can you describe your experience with sales compensation systems?

In your response, highlight specific instances where you've managed or worked with systems like Xactly. Explain your role, challenges faced, and how you contributed to successful outcomes.

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What steps do you take to ensure data accuracy in compensation calculations?

Discuss your methods for data validation, the importance of regular audits, and any specific tools or processes you've implemented to maintain accuracy in compensation calculations.

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How do you approach collaborating with cross-functional teams?

Share examples of past collaborations, emphasizing your communication style, the importance of aligning different perspectives, and how you facilitate discussions to achieve common goals.

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What strategies do you use to analyze complex compensation data?

Explain the analytical tools you are familiar with and describe your process for identifying trends and insights that can drive compensation decisions.

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Can you talk about a time when you improved a sales compensation process?

Detail a specific project where you successfully streamlined a process, the challenges you faced, the actions you took, and the results achieved from those improvements.

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What do you understand about sales compensation principles?

Show your knowledge of key principles such as commission structures, quotas, and payout schedules. Discuss how these principles impact overall sales performance.

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Have you ever dealt with discrepancies in compensation calculations? How did you resolve them?

Provide a specific example, including what steps you took to identify the discrepancy, how you communicated with affected parties, and the final resolution.

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How do you keep up with changes in compensation trends and best practices?

Discuss your commitment to professional development, whether through industry publications, webinars, or networking, and how this knowledge influences your work.

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What is your experience with integrating sales compensation systems with other platforms like CRM or ERP?

Mention specific integrations you’ve worked on, the challenges faced during implementation, and how you ensured data consistency across systems.

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Why do you want to work with Klaviyo as a Sales Compensation System Admin?

Express your alignment with Klaviyo's mission and values, how the role excites you, and what you can uniquely bring to their team based on your previous experiences.

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Klaviyo is a global technology company committed to providing a marketing automation platform, used primarily for email marketing and SMS marketing by approximately 143,000 e-commerce merchants.

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CULTURE VALUES
Inclusive & Diverse
Diversity of Opinions
Transparent & Candid
Growth & Learning
Customer-Centric
Mission Driven
Rapid Growth
Work/Life Harmony
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 11, 2025

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