Maintenance Technician - Kennesaw

As a Maintenance Technician at Lessen in Kennesaw, your key responsibilities include responding promptly to work order requests, ensuring all maintenance work is performed to high standards, and managing your own schedule for about 5-6 work orders each day. You'll also communicate effectively with contractors for bids and oversee project completions, ensuring both timeliness and quality. The position emphasizes proactive maintenance across plumbing, appliance repairs, carpentry, and more. You'll also be responsible for purchasing maintenance supplies as necessary for the job.

Candidates for the Maintenance Technician position at Lessen should have a minimum of three years of experience in property management maintenance or a related field. Basic proficiency in standard trades such as plumbing, electrical work, and carpentry is essential, along with a current driver's license and automobile insurance. The ability to regularly lift up to 50 pounds, with some tasks requiring assistance for heavier loads, is also necessary. Additionally, having a current or previous plumbing license may be a plus.

Lessen prides itself on providing a competitive benefits package for its Maintenance Technicians in Kennesaw, which includes health, dental, and vision insurance, as well as life and disability options. Employees enjoy 401K retirement savings plans, paid vacations, maternity/paternity leave, and the potential for quarterly bonuses based on earnings. A tool allowance and a cell phone stipend further enhance the total compensation package, demonstrating our commitment to supporting your success in the field.

Lessen stands out as a unique employer for Maintenance Technicians in Kennesaw due to our innovative blend of technology and property service delivery. Our dedicated culture prioritizes employee development, diversity, and job satisfaction. We offer clear pathways for career advancement into roles like Lead Technician or Field Maintenance Manager, along with comprehensive training opportunities, such as OSHA training, to help you succeed and grow professionally within our expanding organization.

At Lessen, Maintenance Technicians work on a stable weekday schedule without on-call obligations. This allows for a predictable work-life balance while you efficiently manage your work orders in the field. You'll have the flexibility to schedule your repairs and upgrades while maintaining excellent customer service, ensuring tasks are completed professionally and to the clients' satisfaction.

When answering this question, highlight your ability to assess urgency and impact. Discuss how you would evaluate the needs of each request and prioritize tasks based on safety, client relations, and time management. Mention any tools or methods you use to stay organized, such as software or checklists.

Share a specific example that showcases both your technical skills and problem-solving abilities. Focus on the challenge, the steps you took to address the issue, and the end result. Be sure to articulate what you learned from the experience and how it has improved your maintenance practices.

Emphasize your commitment to safety by discussing specific protocols you abide by, such as wearing personal protective equipment, following OSHA guidelines, and conducting risk assessments before embarking on repairs. Show that you take safety seriously, ensuring not just your well-being but also that of your clients and the properties you service.

Discuss your strategies for maintaining open and professional communication, whether it's clarifying work orders with clients, discussing timelines with contractors, or providing updates to stakeholders. Emphasize active listening skills and the ability to tailor your communication style to each audience effectively.

Illustrate your background with preventive maintenance by mentioning specific tasks you regularly perform. Explain how taking a preventive approach has benefitted past employers, perhaps by reducing emergency repairs or extending the life of equipment. Share any tools you utilize to stay ahead on maintenance schedules.

Outline your hands-on experience with plumbing and electrical systems, showcasing specific projects you've worked on. Mention any certifications or formal training you have received, and highlight your ability to troubleshoot issues effectively and deliver quality repairs.

Provide a comprehensive list of the tools you're skilled at using, such as drills, wrenches, saws, and diagnostic equipment. Discuss how familiar you are with maintaining your tools, ensuring they’re in good condition for optimal performance on the job.

Explain your philosophy on quality assurance, detailing how you double-check your work, seek feedback from clients, and address any concerns proactively. Highlight the importance of your solutions being durable and functional, ultimately preventing further issues from arising.

Show your enthusiasm for Lessen by mentioning specific aspects of the company that attract you, such as the commitment to technology, the inclusive company culture, or growth opportunities. Align your personal and professional values with Lessen's mission, emphasizing your desire to contribute to their ongoing success.

Discuss your willingness to ask for help and how you would communicate the situation to your supervisor. Highlight your understanding of the importance of knowing your limits and seeking assistance to ensure that all repairs are completed safely and correctly.