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Product Designer

mabl is on a mission to empower software teams with an AI-powered low-code test automation platform that streamlines testing across web, mobile, API, accessibility, and performance. We enable everyone from global enterprises to fast-growing startups to integrate application testing into their development pipelines, accelerating their testing and boosting release cycles, regardless of technical experience.


In 2024, mabl was awarded its 5th AI Breakthrough Award, cementing its position as the #1 AI-powered testing platform in the world. While we continue to grow with the pace of technology, we also believe strongly in the value of culture (our most recent internal survey shows that 92% of our employees feel supported by the flexibility of their work, and 97% believe their manager genuinely cares about their wellbeing.) 


To continue delivering on our mission of transforming the testing space, we’re looking for people to join our team of leaders, experts, innovators, and community builders. Our core values are: drive, authenticity, support, and insight; these are the foundation of our culture and a key part of what it means to be a mabler. We practice transparency, embrace collaboration, and lead with empathy while encouraging each other to bring our most authentic selves to work.


Why we need you:

This is your chance to work with a team that values user experience deeply. At mabl, you’ll have the opportunity to work across research, design, and validation of problems central to the company’s mission. Over the next year, we'll be redefining how human insights combined with the power of AI can help teams deliver high-quality software faster. This challenging innovation requires big thinking combined with fast iterative delivery.


You will be a key part of this effort, leveraging your strengths and picking up new skills along the way. You’ll work with an innovative and high-performing product team that knows how to deliver software. mabl has a supportive environment with much room for personal and professional growth. We are a culture of result-oriented collaborators who genuinely desire to support each other and our users. Join us in continuing to build a team and product that makes us love our jobs.


What you’ll do:

- Be part of a product team and help to define, design, and deliver innovation that enables customers to deliver high-quality software faster.

- Focus your work based on the task at hand: research, strategy, ideation, information architecture, interaction design, prototyping, visual design, or usability testing.

- Work on projects that help the entire product team achieve better product experience and design consistency.

- Help build our design system alongside our Lead Product Designer.


Some of the things we’re looking for:
  • 3+ years of hands-on experience as a Product Designer for a cloud-based, B2B SaaS product
  • Undergraduate degree in Human Factors, Human-Computer Interaction, User Experience, Product Design, or similar
  • Strong proficiency with design tools (e.g., Figma, Sketch, Adobe XD) and an understanding of user-centered design principles
  • Passionate about understanding people’s points of view and solving problems, with the ability to anchor work in user research
  • Strong foundation in design, with a finger on the pulse for trends in typography, esthetics, color, imagery, and iconography
  • Experience in collaborating with cross-functional squads in a hybrid setup, focusing on delivering goal-oriented solutions
  • Experience with AI technology, both in the context of product innovation as well as adoption for day-to-day work
  • An interest in the software development lifecycle and QA testing is a big plus!

Ideally, you're based in the Boston area, but we're open to remote candidates who are comfortable working core hours in the Eastern U.S. time zone. If this sounds like you, we'd love to chat! Even if you don't fit all of these must-haves but see yourself succeeding in the role, we encourage you to apply.




Working at mabl


- We embrace hybrid and remote work across the US and around the world!

- We have 80+ mablers spread across the world in 4 countries, 3 continents, and about 18 states.

- Teams get together annually to foster lasting personal relationships and we encourage mablers to visit our Boston office when possible.

- Our Diversity, Equity, and Inclusion committee drives budgeted initiatives across all facets of the company, including recruiting, onboarding, education, and celebrations. 

- We’ve won a number of awards for our work and culture, including being named to BuiltIn’s Best Places to Work in Boston five times, Boston Globe’s Top Places to Work for DEI, and Business Intelligence’s Excellence in Customer Service Award.   

- We invest significantly in benefits and perks, including generous parental leave, rich health benefits, and employee wellness and collaboration perks. 

- We value our employees and show our appreciation through rewards and recognition programs, such as our mabl Kudos program and annual Founders Award!



About Us


mabl is the enterprise SaaS leader of AI-driven, low-code test automation that empowers high-velocity software teams to embed automated end-to-end tests into the entire development lifecycle. mabl customers benefit from a unified platform for easily creating, executing, and maintaining reliable browser, API and mobile web tests that result in faster delivery of high-quality, business critical applications. That’s why customer-centric brands like Liberty Mutual, jetBlue, Intuit, Stack Overflow, and many others rely on mabl to create the digital experiences their customers demand. Learn more at https://www.mabl.com; follow @mablhq on Twitter and @mabl on LinkedIn.

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What You Should Know About Product Designer, mabl

Are you a creative mind with a passion for user experience? Join mabl as a Product Designer in Boston, where our mission is to empower software teams through our AI-powered low-code test automation platform. Here at mabl, we believe in creating an environment that sparks innovation and creativity. You’ll work directly with a talented product team to shape how we incorporate AI insights into software delivery. In your role, you will be involved in everything from research to prototyping, fostering collaboration, and enhancing UX design consistency. As you dive into projects focusing on design strategy and usability testing, you'll harness your 3+ years of experience in B2B SaaS product design, along with proficiency in tools like Figma and Sketch, to drive impactful change. Our culture is built around support and authenticity, with a strong commitment to personal and professional growth. We're excited about high-quality software and continuous improvement, and we can’t wait for you to bring your ideas to the table. If you’re ready to work on your design skills while contributing to a product that others love, we invite you to apply and step into a role with high impact and creativity.

Frequently Asked Questions (FAQs) for Product Designer Role at mabl
What are the primary responsibilities of the Product Designer at mabl?

As a Product Designer at mabl, you will define, design, and deliver innovative solutions that enhance the user experience for our cutting-edge software. Your responsibilities include conducting user research, creating design strategies, developing prototypes, and conducting usability tests. You will collaborate closely with cross-functional teams to ensure that our product not only meets user needs but also stands out in the competitive B2B SaaS landscape.

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What qualifications do I need for the Product Designer position at mabl?

To qualify for the Product Designer role at mabl, you should have at least 3 years of hands-on experience with cloud-based B2B SaaS products and hold an undergraduate degree in relevant fields such as Human Factors or User Experience. Proficiency in design tools like Figma and a deep understanding of user-centered design principles are essential. Additionally, experience with AI technologies and a keen interest in software development can be a significant plus.

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How does mabl support professional growth for its Product Designers?

At mabl, we prioritize the personal and professional growth of our team members. Our supportive environment offers opportunities for mentorship, collaboration on innovative projects, and resources for ongoing learning. We encourage our Product Designers to engage in continuous improvement, attend workshops, and participate in design reviews to hone their skills and expand their expertise.

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What is the work culture like for a Product Designer at mabl?

mabl fosters a dynamic and inclusive work culture where collaboration, transparency, and empathy are at the forefront. As a Product Designer, you’ll be part of a team that values authenticity and results-oriented collaboration, allowing you to bring your true self to work. We promote a healthy work-life balance through flexible and hybrid work options and celebrate achievements through our recognition programs.

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What can I expect during the interview process for the Product Designer role at mabl?

The interview process for a Product Designer at mabl typically includes a series of discussions with team members and leaders to assess your design expertise, collaboration skills, and cultural fit. You may be asked to showcase your portfolio and discuss your past projects detailing your thought process and design decisions. We aim to create an open and inviting environment where candidates feel comfortable expressing their experiences and ideas.

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Common Interview Questions for Product Designer
Can you describe your design process for a recent project?

When asked about your design process, be sure to explain how you identify user needs through research, define problems, ideate solutions, develop prototypes, and conduct testing. Highlight your thinking at each stage and any validations that helped shape the final design.

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How do you incorporate user feedback into your design?

Discuss the importance of user feedback and how you utilize it to inform design decisions. Explain specific examples where feedback has led to improvements in your projects, showcasing your ability to adapt and iterate based on user insights.

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What tools do you use for design and prototyping?

Mention your proficiency with industry-standard tools like Figma, Sketch, or Adobe XD. Highlight how you leverage these tools to create wireframes, prototypes, and user interfaces, emphasizing your adaptability to new software as needed.

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How do you ensure consistency across various designs?

Share your approach to maintaining design consistency, such as utilizing a design system, style guides, or templates. Illustrate how these practices help in promoting a cohesive user experience across different product functionalities.

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Can you give an example of a challenge you faced in design and how you overcame it?

Provide a specific scenario where you encountered a design challenge, explain the steps you took to navigate it, and discuss the outcome. This showcases your problem-solving abilities and resilience in a professional setting.

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What is your experience with cross-functional collaboration?

Explain your experience working with developers, product managers, and other stakeholders. Share examples of collaborative projects and how effective communication contributed to meeting design goals within the team.

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How do you stay updated with the latest design trends and technologies?

Discuss your methods for keeping your design knowledge fresh, such as following design blogs, attending workshops, participating in webinars, and networking with other professionals. Highlight your commitment to continuous learning.

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What role does empathy play in your design work?

Talk about how empathy drives your design decisions by understanding the user's perspective. Discuss how you validate assumptions through research and testing to create user-centric designs that genuinely address needs.

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Describe a time when you had to advocate for a design decision.

Prepare an answer that details a situation where you stood firm on a design choice despite pushback. Highlight how you supported your decision with data and user feedback and how you effectively communicated your rationale to stakeholders.

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How would you handle a project with tight deadlines and limited resources?

Share strategies for managing time and maintaining focus under pressure. Discuss how prioritizing tasks, leveraging collaboration, and adapting to feedback help deliver quality designs even within tight constraints.

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Founded in 2016, Mabl is a company that has created software that uses machine learning to make functional testing for developers as easy as possible. Mabl is headquartered in Boston, Massachusetts.

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DATE POSTED
March 23, 2025

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