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Software Engineer for AI Platform

mabl is on a mission to empower software teams with an AI-powered low-code test automation platform that streamlines testing across web, mobile, API, accessibility, and performance. We enable everyone from global enterprises to fast-growing startups to integrate application testing into their development pipelines, accelerating their testing and boosting release cycles, regardless of technical experience.


In 2024, mabl was awarded its 5th AI Breakthrough Award, cementing its position as the #1 AI-powered testing platform in the world. While we continue to grow with the pace of technology, we also believe strongly in the value of culture (our most recent internal survey shows that 92% of our employees feel supported by the flexibility of their work, and 97% believe their manager genuinely cares about their wellbeing.) 


To continue delivering on our mission of transforming the testing space, we’re looking for people to join our team of leaders, experts, innovators, and community builders. Our core values are: drive, authenticity, support, and insight; these are the foundation of our culture and a key part of what it means to be a mabler. We practice transparency, embrace collaboration, and lead with empathy while encouraging each other to bring our most authentic selves to work.


The Role


As a key member of our world-class engineering team, you will be at the forefront of integrating AI deeply into the fabric of the mabl platform. You will design and implement solutions that provide intelligent assistance to our customers throughout the entire software testing lifecycle. Leveraging generative AI and modern frameworks, you will contribute broadly across the mabl codebase, crafting intuitive, powerful, and engaging user experiences that transform critical aspects of test automation, including creation, execution, and maintenance. You'll have a direct impact on mabl's business, customers, and culture.


What You’ll Do
  • Design and build scalable cloud infrastructure, robust services, intuitive user experiences, and efficient tooling that empowers AI-driven features throughout mabl's product ecosystem
  • Work as part of a small, self-directed team to define, develop, test, and deploy innovative solutions to complex, high-impact product challenges
  • Partner closely with fellow engineers, product managers, and designers to drive cohesive and impactful AI feature development
  • Own the quality, reliability, and business impact of your individual contributions and actively contribute to the success of your team
  • Diagnose and resolve production issues spanning various services and layers of the technology stack, ensuring a stable and performant platform
  • Directly engage with customers to understand their needs and pain points, using these insights to refine and improve our AI-powered offerings
  • Participate in an on-call rotation to ensure the continuous availability and health of our platform


About You
  • You are excited to combine your experience developing large-scale web applications with cutting-edge AI technologies
  • You enjoy investing the time to deeply understand users and their core problems, and helping them achieve successful outcomes
  • You love working with people who have a high bar for quality of code and quality of user experience
  • You are passionate about learning and development
  • You thrive in an environment that emphasizes constant learning, challenging assumptions, and providing high customer value
  • You are energized by being a part of a small, collaborative team that empowers you to be involved in every aspect
  • You are eager to branch out and contribute wherever needed—within your technical wheelhouse or otherwise
  • We know that great team members come from all different backgrounds. We understand that you may not meet all of the qualifications today. If you are passionate about technology and want to advance your skills, we encourage you to apply. 


Sample Technologies
  • Languages: TypeScript, Java, JavaScript, Python, Node.js
  • Front end: React, React Router, Redux
  • Cloud Platform: Google
  • AI/Machine Learning: Gemini, Tensorflow, ML Engine
  • Data Analysis: BigQuery, DataFlow, Spanner
  • Compute: Container Engine, Cloud Functions, App Engine, Cloud Run
  • Source Control: GitHub
  • Continuous Integration: GitHub Actions


Engineering at mabl


The Engineering team is driven by mabl’s core values: drive, insight, support, and authenticity. Working closely with our users and the rest of the product team, the Engineering team builds and supports the cloud-native service that enables our customers to create, manage, and run end-to-end tests running on a scalable infrastructure. 


We value small, self-organizing teams that are empowered to make decisions and quickly solve problems. We strive to deliver the best experience to our customers and prospects. While our primary job is to build quality software through rigorous engineering practice, mabl engineers engage in all phases of product development.


Working at mabl


- We embrace hybrid and remote work across the US and around the world!

- We have 80+ mablers spread across the world in 4 countries, 3 continents, and about 18 states.

- Teams get together annually to foster lasting personal relationships and we encourage mablers to visit our Boston office when possible.

- Our Diversity, Equity, and Inclusion committee drives budgeted initiatives across all facets of the company, including recruiting, onboarding, education, and celebrations. 

- We’ve won a number of awards for our work and culture, including being named to BuiltIn’s Best Places to Work in Boston five times, Boston Globe’s Top Places to Work for DEI, and Business Intelligence’s Excellence in Customer Service Award.   

- We invest significantly in benefits and perks, including generous parental leave, rich health benefits, and employee wellness and collaboration perks. 

- We value our employees and show our appreciation through rewards and recognition programs, such as our mabl Kudos program and annual Founders Award!



About Us


mabl is the enterprise SaaS leader of AI-driven, low-code test automation that empowers high-velocity software teams to embed automated end-to-end tests into the entire development lifecycle. mabl customers benefit from a unified platform for easily creating, executing, and maintaining reliable browser, API and mobile web tests that result in faster delivery of high-quality, business critical applications. That’s why customer-centric brands like Liberty Mutual, jetBlue, Intuit, Stack Overflow, and many others rely on mabl to create the digital experiences their customers demand. Learn more at https://www.mabl.com; follow @mablhq on Twitter and @mabl on LinkedIn.

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What You Should Know About Software Engineer for AI Platform, mabl

As a Software Engineer for the AI Platform at mabl, you will play a crucial role in shaping our AI-powered low-code test automation approach. Based in Boston, you’ll be surrounded by a diverse team that’s committed to making application testing effortless for everyone. Your mission? To design and implement stellar solutions that provide intelligent assistance throughout the software testing lifecycle. You’ll have the opportunity to use cutting-edge technologies including generative AI, engaging directly with customers to understand their needs while collaborating closely with other engineers, product managers, and designers. With mabl being awarded its 5th AI Breakthrough Award, it’s the perfect time to join our team as we redefine testing in the digital world. Your tasks will include building scalable cloud infrastructure, diagnosing production issues, and owning the quality of your contributions, all while working in a supportive, collaborative environment that champions authenticity and career growth. The right person will embrace a culture that emphasizes learning, support, and innovation. If you're excited to merge your programming skills with AI technologies and work alongside passionate professionals who value quality and customer satisfaction, then we want to hear from you! Here, your contributions will not only influence our cutting-edge platform but also enhance the success of our diverse client base including renowned names like Liberty Mutual and jetBlue. Don’t miss the chance to be a part of a team that prioritizes employee wellbeing, fosters a sense of community, and cherishes every member's journey towards greatness.

Frequently Asked Questions (FAQs) for Software Engineer for AI Platform Role at mabl
What are the primary responsibilities of a Software Engineer for AI Platform at mabl?

The primary responsibilities of a Software Engineer for the AI Platform at mabl include designing and building scalable cloud infrastructure, developing innovative features leveraging generative AI, and working closely with teammates to solve complex product challenges. You’ll be hands-on in creating high-quality user experiences and ensuring the reliability and quality of your contributions, all of which empower our customers in their testing journeys.

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What qualifications are needed for a Software Engineer for AI Platform position at mabl?

For the Software Engineer for AI Platform position at mabl, candidates should have experience in developing web applications and a passion for working with AI technologies. Familiarity with languages such as TypeScript, Java, and Python is essential, alongside experience with frameworks like React. Equally important is a collaborative spirit and a desire to continuously learn and adapt in a fast-paced environment.

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What technologies does a Software Engineer for AI Platform at mabl work with?

As a Software Engineer for the AI Platform at mabl, you’ll work with a diverse set of technologies including TypeScript, Java, Python, React, and various cloud services like Google Cloud. Knowledge of AI tools such as TensorFlow and Gemini will also be beneficial as you create AI-driven solutions within our testing framework.

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How does mabl support the growth of a Software Engineer for AI Platform?

mabl is dedicated to supporting the growth of its Software Engineers for the AI Platform through a culture of learning and collaborative problem-solving. You’ll have opportunities to participate in innovative projects, engage in professional development, and connect with experienced professionals who encourage ongoing education and personal growth.

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What is the work culture like for a Software Engineer for AI Platform at mabl?

The work culture for a Software Engineer for AI Platform at mabl is dynamic and supportive, rooted in our core values of drive, authenticity, insight, and support. We foster a collaborative environment that values each individual's contributions and encourages team members to bring their authentic selves to work. The team prioritizes employee wellbeing and promotes flexibility and work-life balance.

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Common Interview Questions for Software Engineer for AI Platform
Can you explain your experience with AI technologies and how you would leverage them in the role of Software Engineer for AI Platform?

When answering this question, highlight specific AI projects you've worked on, mentioning the technologies used. Discuss how you would apply AI to improve testing automation processes at mabl, showcasing your understanding of both AI and automation.

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Describe your approach to debugging and resolving production issues as a Software Engineer.

Your response should cover systematic techniques like identifying logs, using debugging tools, and collaborating with other team members to resolve issues efficiently. Highlight your ability to maintain high platform stability through proactive problem-solving.

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How do you prioritize tasks when working on multiple projects as a Software Engineer?

Discuss your method for assessing project priorities based on deadlines, impact, and dependencies. Mention tools or frameworks you utilize to stay organized and ensure that projects align with overall team goals.

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Can you share an example of how you’ve contributed to a successful team project?

Choose an example that illustrates your collaboration skills and detail the project outcomes achieved through teamwork. Focus on how you took initiative, contributed technically, and supported your peers in the process.

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What steps would you take to understand a customer’s pain points effectively?

Emphasize the importance of direct communication with customers, gathering feedback, and using analytical tools to identify challenges. Highlight your eagerness to engage with users to enhance product offerings.

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How do you ensure the quality of your code as a Software Engineer?

Discuss your coding standards, code review process, and testing methodologies. Sharing your commitment to writing clean, efficient code ensures reliability and maintainability while emphasizing how you seek feedback from peers.

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What excites you about working at mabl and its AI-powered platform?

Tailor your answer to reflect genuine enthusiasm for mabl’s mission and its impact in the testing industry. Share how your skills align with the innovative nature of the company and your eagerness to contribute to its growth.

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Explain how you would approach developing a new feature for the AI Platform.

Detail your process from ideation and user research through design and development, emphasizing collaboration with team members. Mention how you ensure alignment with customer needs and product goals.

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How do you stay updated with the latest trends in technology relevant to your role?

Mention specific resources such as websites, conferences, and online communities you engage with. Discuss how you apply new knowledge in practical scenarios and share insights with your team.

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Can you describe a situation where you had to learn a new tool or technology quickly?

Provide an example where your adaptability was tested and describe the steps you took to acquire the necessary skills. Highlight how this experience has equipped you to handle future learning opportunities.

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Founded in 2016, Mabl is a company that has created software that uses machine learning to make functional testing for developers as easy as possible. Mabl is headquartered in Boston, Massachusetts.

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DATE POSTED
April 13, 2025

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