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PROMO Lead person

Company Description

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

Job Description

The Opportunity: 

The VAS Lead is responsible for distributing and coordinating work in their assigned area. In addition, the lead follows up with employees to ensure the assigned work load is completed.

What Your Impact Will Be: 

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily with or without reasonable accommodations. This list is not all inclusive.

  • Ability to be trained and work in all areas of the warehouse including receiving, warehouse, shipping, and promotional assembly
  • Provides direction to employees including assigning work; following up for completion and accuracy; and adherence to company policies, practices and processes.
  • Assists employees with work related questions and problems. Provides guidance and problem solving when issues arise.
  • Facilitates training to ensure team members understand and utilize established processes and practices.
  • Provides update to supervisor or manager on department progress
  • Partners with supervisor or manager to address work related and employee relations concerns
  • Ability to attend work regularly and on a timely manner
  • Ability to perform work with accuracy
  • Ability to learn and use various warehouse management programs
  • Other responsibilities and tasks as assigned by your manager or supervisor

Supervisory Responsibilities:

In this position the incumbent is required to provide direction to employees, but the incumbent does not issue disciplinary action.

Qualifications

What We’re Looking For:

Experience and Education

  • High School Diploma or GED
  • 2 or more year of related experience

Knowledge and Skills

  • Ability to plan, assign, and direct work
  • Able to handle multiple tasks simultaneously and in an effective manner
  • Able to collaborate with employees at all levels
  • Able to read an interpret documents such as shipping documents, bills of lading, reports, safety rules/procedures, operating and maintenance instructions.
  • Basic mathematic skills- ability to add, subtract, multiply, and divide using whole numbers, common fraction, and decimals
  • Ability to understand and carry out written and verbal instructions
  • Ability to speak, read, and write in English.
  • Bilingual (Spanish) Preferred
  • Demonstrated a growth mindset by staying curious and continuously learning, embracing challenges, and improving themselves.

Equipment

To perform this job successfully, an individual must be able to utilize the following equipment in a safe and satisfactory manner with or without reasonable accommodations.

  • Computer with Windows based operating system
  • Microsoft Office (intermediate or above)
  • AS-400 operating systems preferred

Sit-down clamp lift

Additional Information

Don’t meet every single requirement? At Mattel we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

What It’s Like to Work Here:

We are a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

  • We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
  • We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
  • We execute: We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are:

Mattel is a leading global toy company and owner of one of the strongest catalogs of children’s and family entertainment franchises in the world. We create innovative products and experiences that inspire, entertain and develop children through play. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming, music and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential.

Mattel is recognized for the second year in a row as a Great Place to Work™ and as one of Fast Company’s Best Workplaces for Innovators in 2022.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, military spouses, individuals with disabilities, and those of all sexual orientations and gender identities.

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CEO of Mattel
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Ynon Kreiz
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Average salary estimate

$45000 / YEARLY (est.)
min
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$40000K
$50000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About PROMO Lead person, Mattel

Join Mattel as a PROMO Lead at our vibrant Jonestown, Pennsylvania location, where your creativity will shine! In this dynamic role, you will be the driving force behind distributing and coordinating the workload in our warehouse. Your day-to-day will include mentoring and guiding employees, ensuring that tasks are executed with precision and handed in on time. You’ll be diving into various warehouse operations like receiving, shipping, and promotional assembly—no two days will be the same! With a great support team, you’ll help document progress and address any employee queries, ensuring everyone has the resources they need to succeed. We're seeking someone with a high school diploma or GED and at least two years of related experience. If you're someone who excels in a fast-paced environment and possesses the ability to manage multiple tasks, then this opportunity is for you! At Mattel, we pride ourselves on a culture that values creativity and innovation, and we need someone who shares our commitment to empowering the next generation through play! Come be a part of our family, where your input is valued, your ideas matter, and your career can flourish.

Frequently Asked Questions (FAQs) for PROMO Lead person Role at Mattel
What are the main responsibilities of a PROMO Lead at Mattel?

As a PROMO Lead at Mattel, your primary responsibilities will include distributing work and providing direction to employees in the warehouse. You'll ensure tasks are completed accurately and efficiently, assist team members with any challenges, and facilitate training to help them understand established processes. Additionally, you’ll report on departmental progress to supervisors and help foster a collaborative work environment.

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What qualifications do I need to apply for the PROMO Lead position at Mattel?

To apply for the PROMO Lead position at Mattel, candidates should have a high school diploma or GED along with at least two years of relevant experience. Essential skills include the ability to assign tasks, manage multiple projects, and collaborate effectively with coworkers. Basic math skills and proficiency in English are also important, and being bilingual in Spanish is a plus!

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How can a PROMO Lead contribute to the team culture at Mattel?

A PROMO Lead can greatly enhance the team culture at Mattel by fostering an inclusive and collaborative atmosphere. By mentoring employees and encouraging open communication, you can help maintain high morale and a strong work ethic. Working closely with your team, you will embody Mattel's core values of creativity, innovation, and teamwork, ensuring everyone feels respected and valued.

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What type of training will I receive as a PROMO Lead at Mattel?

As a PROMO Lead at Mattel, you will participate in comprehensive training to familiarize yourself with warehouse operations and management programs, including AS-400 systems. Ongoing training sessions will also be available to enhance your leadership skills and keep you updated on best practices in the industry. Our commitment to continuous learning supports your growth within the company.

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What does a typical day look like for a PROMO Lead at Mattel?

A typical day for a PROMO Lead at Mattel involves overseeing warehouse operations, assigning tasks to team members, and ensuring that work is completed to the highest standards. You'll spend time troubleshooting any issues, training new employees, and reporting progress to management. This role offers a mix of working independently and collaborating with various employees, providing a dynamic and fulfilling workday.

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Common Interview Questions for PROMO Lead person
How do you prioritize tasks as a PROMO Lead?

When prioritizing tasks as a PROMO Lead, I first assess the urgency and importance of each project. I maintain clear communication with my team to understand their workloads and challenges, allowing me to reassign tasks if necessary. I also keep in mind deadlines and the overall impact on the warehouse operations to ensure we stay on track.

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Can you describe your experience in managing a team?

In my previous role, I managed a team by focusing on building strong relationships through open communication and trust. I established regular check-ins to discuss progress and address concerns, promoting a collaborative environment. My management style is inclusive, ensuring that team members feel valued and motivated to contribute to our common goals.

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What strategies do you use to ensure safety in the workplace?

Safety in the workplace is a top priority for me. I implement regular safety training sessions and encourage team members to voice any concerns regarding safety practices. Moreover, I actively monitor the work environment to ensure compliance with safety protocols, enhancing awareness and fostering a culture of accountability.

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How do you handle conflicts within your team?

When conflicts arise within the team, I approach them with empathy and a focus on resolution. I facilitate discussions where both parties can express their perspectives, fostering an understanding of different viewpoints. My goal is to find common ground and collaboratively develop solutions that meet the needs of all involved, ultimately strengthening the team.

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What experience do you have with warehouse management systems?

I have hands-on experience with various warehouse management systems, including AS-400, which I have used to track inventory, oversee shipments, and improve overall efficiency. I believe that leveraging technology enhances productivity and communication among team members, making it easier to manage workloads effectively.

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How do you ensure employee training is effective?

To ensure employee training is effective, I utilize a combination of hands-on techniques and ongoing support. I tailor training materials to fit the learning styles of my team and provide opportunities for hands-on practice. I also solicit feedback during and after training to refine our approach and ensure every team member can confidently perform their tasks.

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What metrics do you consider important for measuring team performance?

Key metrics for measuring team performance include task completion rates, accuracy of work, and adherence to deadlines. I also monitor individual employee engagement rates by observing their input, participation in collaborative activities, and satisfaction levels, which directly impact overall productivity and morale.

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How would you implement changes in warehouse processes?

Implementing changes in warehouse processes involves assessing current practices, gathering input from team members, and identifying areas for improvement. I would create a clear action plan, communicate the changes effectively, and provide adequate training to ensure everyone is on board with the new processes, fostering buy-in for a smoother transition.

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What role does communication play in your leadership style?

Communication is vital in my leadership style. I believe in keeping lines of communication open, encouraging team members to share ideas and concerns. Regular feedback sessions and informal check-ins allow for continuous dialogue, fostering trust and collaboration within the team, which is essential for achieving our goals.

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Can you give an example of a successful project you led as a team member?

In my previous role, I led a project to improve shipping efficiency. I collaborated with team members to analyze current processes, identify bottlenecks, and implement solutions. By actively involving the team and gathering their insights, we successfully reduced shipping times by 20%, showcasing the importance of teamwork and effective leadership.

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Mattel, a global leader in toys and family entertainment, engages audiences with a vast portfolio of iconic brands like Barbie, Hot Wheels, and Fisher-Price.

269 jobs
MATCH
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BADGES
Badge Diversity ChampionBadge Family FriendlyBadge Flexible CultureBadge Global CitizenBadge Work&Life Balance
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 26, 2025

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