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Employee Relations Manager

Job Summary

Under direction of the Sr Director, Labor and Employee Relations, the ER Manager plays a pivotal role in defining strategies, practices, and policies to maintain positive and engaging workplace environment across all facets of Medline’s U.S. operations. The Manager executes Medline’s employee relations strategies, ensuring alignment with organizational goals and values.

Job Description

MAJOR RESPONSIBILITIES

  • Serve as a strategic partner to Business Leaders, HR Leadership, HR Business Partners and Generalists to identify organizational needs, workforce trends, and best practices.
  • Support positive employee relations (PER) across all facets of Medline’s US operations.
  • Monitor and evaluate employee relations metrics and trends, analyzing data to derive actionable insights and drive continuous improvement in employee relations strategies and practices.
  • Understand and influence site activities around employee engagement.
  • Interface proactively and build relationships with internal operations and manufacturing leaders to anticipate potential labor relations issues.
  • Collaborate closely with internal stakeholders to gather input, ensure alignment, and facilitate successful execution of employee relations policies, practices and strategies.
  • Build positive relationships with employees and leaders by ensuring that employee relations issues are addressed in a comprehensive and collaborative manner.
  • Advise and train managers and supervisors in best employee relations practices and strategies for managing supervisor problems and employee complaints.
  • Advocate for fair and appropriate workplace practices in accordance with Medline performance drivers.
  • Conduct focus group meetings with supervisors, leads, and employees to understand areas for improvement.

MINIMUM JOB REQUIREMENTS

Education

  • Bachelor's degree

Certification / Licensure

  • None required.

Work Experience

  • At least 6 years of experience managing labor and employee relations matters.

Knowledge / Skills / Abilities

  • Demonstrated experience in utilizing data to identify trends, create action plans, and measure results
  • Experience with multi-site non-exempt workforce
  • Ability to prepare clear, concise, accurate and persuasive reports, correspondence, analytical studies and other written materials to a wide range of audiences.
  • Proficient in Microsoft Office, collaboration technologies (e.g., MS Teams, Zoom), and could-based HCM platforms.
  • Position requires travel up of 50% of the time for business purposes (within state and out of state).

PREFERRED JOB REQUIREMENTS

Work Experience

  • Labor & Employee Relations
  • Managing complex investigations

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position:

$110,240.00 - $165,360.00 Annual

The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

Every day, we’re focused on building a more diverse and inclusive company, one that recognizes, values and respects the differences we all bring to the workplace. From doing what’s right to delivering business results, together, we’re better. Explore our Diversity, Equity and Inclusion page here.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Average salary estimate

$137800 / YEARLY (est.)
min
max
$110240K
$165360K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Employee Relations Manager, Medline Industries

Are you ready to make an impact as an Employee Relations Manager at Medline Industries, LP in Northfield, Illinois? In this pivotal role, you'll work closely with the Sr Director of Labor and Employee Relations to create and implement strategies that foster a positive workplace across all U.S. operations. Your day-to-day will involve partnering with business leaders and HR to identify trends and best practices that support Medline's organizational goals. You’ll monitor employee relations metrics, analyze data for insights, and proactively engage with internal operations to prevent any labor issues from arising. This creative collaboration will enable you to build strong relationships while addressing employee concerns comprehensively. Training managers in effective employee relations practices and conducting focus group sessions to gather feedback will be crucial in shaping our workplace culture. You'll need at least 6 years of experience in labor and employee relations and a knack for interpreting data to drive actionable strategies. Proficiency in Microsoft Office and collaborative technologies is essential, as you'll be traveling up to 50% of the time for business purposes. At Medline, we promote a diverse and inclusive work environment and offer competitive salary ranges and excellent benefits like health insurance and a 401(k) plan. If you're passionate about building relationships and enhancing the employee experience, we want to hear from you!

Frequently Asked Questions (FAQs) for Employee Relations Manager Role at Medline Industries
What are the key responsibilities of an Employee Relations Manager at Medline Industries?

As an Employee Relations Manager at Medline Industries, your key responsibilities include serving as a strategic partner to business and HR leaders, supporting positive employee relations initiatives, analyzing employee metrics for insights, and conducting focus groups to drive improvements. You'll also be responsible for training managers in employee relations best practices and proactively managing potential labor issues.

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What qualifications are needed to become an Employee Relations Manager at Medline?

To qualify for the Employee Relations Manager position at Medline, you'll need a Bachelor's degree along with at least 6 years of experience managing labor and employee relations matters. Familiarity with data analysis and strong communication skills are essential, as is proficiency in tools like Microsoft Office and collaboration technologies.

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How does the Employee Relations Manager at Medline contribute to workplace culture?

The Employee Relations Manager at Medline significantly impacts workplace culture by fostering positive employee relations, advocating for fair practices, and building strong relationships with staff. By addressing employee concerns collaboratively and providing training on best practices, you'll help to create a supportive environment that aligns with the company’s values.

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What is the travel requirement for the Employee Relations Manager role at Medline?

The Employee Relations Manager role at Medline requires approximately 50% travel for business purposes. This travel may include traveling within the state as well as out of state to meet with different teams and stakeholders across the organization.

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What kind of benefits does Medline offer for the Employee Relations Manager position?

Medline offers a competitive benefits package for the Employee Relations Manager position, which includes health insurance, life and disability coverage, a 401(k) plan, and paid time off for employees working 30 or more hours per week on average. Additional resources such as employee assistance programs and access to diverse employee resource groups are also available.

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Common Interview Questions for Employee Relations Manager
What strategies would you implement as an Employee Relations Manager to improve workplace engagement?

As an Employee Relations Manager, I would focus on gathering employee feedback through surveys and focus groups, analyze engagement metrics, and create initiatives tailored to address identified concerns. Regular communication and collaboration with employees and management would also be key.

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How do you handle conflicts between employees under your management?

I believe in addressing conflicts quickly and fairly. I would listen to both parties, facilitate a constructive dialogue, and help them find common ground. My goal is to foster solutions that maintain a positive work environment while ensuring clear communication and understanding.

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Can you describe your experience with data analysis in employee relations?

In previous roles, I've utilized employee satisfaction surveys and turnover metrics to analyze trends and identify areas needing improvement. This data-driven approach allowed me to create targeted strategies that enhanced employee engagement and reduced turnover.

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What role does communication play in employee relations?

Effective communication is fundamental to employee relations. It facilitates transparency, builds trust, allows for feedback, and ensures that all employees feel heard and valued. Regular updates and open lines for discussion can help prevent misunderstandings and foster a positive workplace.

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How would you train managers on best employee relations practices?

I would design interactive training sessions, focusing on real scenarios and role-playing to ensure they understand the principles of fair treatment and conflict resolution. Providing resources, ongoing support, and encouraging a culture of open conversation would also be a priority.

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What steps would you take to monitor employee sentiment effectively?

To monitor employee sentiment effectively, I would implement regular surveys, hold focus groups, and encourage feedback through suggestion boxes. Tracking trends over time would allow for the identification of potential issues before they escalate.

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Describe a difficult labor relations issue you've faced and how you resolved it.

In a previous role, I dealt with a significant grievance involving multiple employees. I facilitated a series of mediation meetings, ensured all voices were heard, and ultimately developed a resolution that addressed the root concerns, leading to restored trust among stakeholders.

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How would you advocate for diversity and inclusion in the workplace?

I would promote diversity and inclusion by collaborating with HR to ensure fair hiring practices and training programs that raise awareness. Establishing employee resource groups would also facilitate engagement and support for underrepresented employees.

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What methods would you use to foster a positive employee relations culture?

To foster a positive culture, I would emphasize open communication, recognize employee contributions, and encourage regular feedback. I believe in creating an atmosphere where employees feel valued and motivated to help develop their workplace.

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What do you believe is the most important quality for an Employee Relations Manager?

Empathy is the most crucial quality for an Employee Relations Manager. Understanding employees' perspectives fosters trust and facilitates effective conflict resolution, ultimately enhancing workplace harmony and employee satisfaction.

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DATE POSTED
March 29, 2025

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