Business Development Manager

The Business Development Manager at MSNW is tasked with driving sales growth in Washington State, specifically along the I-5 corridor. Key responsibilities include identifying and pursuing new business opportunities, creating and managing a pipeline of potential clients, and overseeing the sales process from initial contact to closure. Further, the role involves networking, site visits, and managing ongoing client relationships to ensure satisfaction and service quality.

For the Business Development Manager position at MSNW, candidates are expected to have proven experience in service sales, preferably in a B2B context. Essential qualifications include strong communication and interpersonal skills, effective presentation abilities, a goal-oriented mindset, and a valid driver's license for local travel. Familiarity with CRM tools and a basic understanding of sales processes will enhance your application.

The work environment for the Business Development Manager at MSNW is dynamic and fast-paced, requiring flexibility and adaptability. This role involves frequent local travel (approximately 75% of the time), and candidates should be comfortable working in diverse settings, from office environments to outdoor facilities. You’ll be expected to perform various physical tasks, such as carrying marketing materials during client visits.

At MSNW, we believe in investing in our employees' professional growth. The Business Development Manager will have access to various training programs and resources aimed at enhancing skills in sales, communication, and industry knowledge. We foster a supportive work environment where feedback is encouraged, making it easier for individuals to reach their career goals.

MSNW is committed to promoting a healthy work-life balance for our Business Development Manager. We offer flexible work hours and a comprehensive benefits package that includes healthcare and paid time off. This approach allows our team members to manage their professional responsibilities while also taking care of personal commitments, fostering a positive overall work experience.

In this role, I would utilize a combination of market research, networking, and leveraging existing customer relationships to identify new business opportunities. Attending industry events and maintaining an up-to-date understanding of market trends would also be crucial to successfully spotting potential clients.

Handling objections requires active listening and empathy. I would first acknowledge the client's concerns and ask clarifying questions to fully understand their perspective. Then, based on the information gathered, I would provide thoughtful responses and solutions that directly address their needs or hesitations.

I have successfully managed sales pipelines by regularly updating and monitoring the progress of each lead. I believe in maintaining organized records, categorizing leads based on their buying signals, and adjusting strategies as needed to push leads further down the pipeline, ultimately ensuring a consistent flow of new business.

I prioritize tasks based on urgency and potential impact on revenue. Typically, I use project management tools to track my activities, breaking larger goals into manageable tasks and setting deadlines. This method keeps me organized and focused on high-priority items while allowing flexibility to adapt to new opportunities as they arise.

Building long-term client relationships involves consistent communication, understanding client needs, and providing exceptional service. I focus on delivering value through regular check-ins, seeking feedback, and responding promptly to inquiries, cultivating trust and ensuring ongoing satisfaction.

Yes, I have extensive experience using CRM systems to manage client interactions and track sales activities. They help streamline my sales process by automating tasks, enabling follow-ups, and maintaining detailed records of client communications, which ultimately enhances my ability to close deals and maintain relationships.

I would approach the situation by first listening to the client's concerns without interruption, showing empathy for their experience. I would then acknowledge the issue and discuss options for resolution, ensuring that they feel heard and valued while working to restore their trust in our services.

My motivation stems from the satisfaction of meeting and exceeding goals, along with the excitement of building connections and helping businesses grow. I thrive in competitive environments and enjoy the challenge of identifying opportunities that align with my skill set in sales at MSNW.

In a previous role, I led a sales campaign focused on entering a new market segment. By conducting thorough research and crafting tailored persuasive marketing materials, we achieved a 30% increase in new clients within just six months, demonstrating my ability to strategize effectively in sales.

My extensive background in service sales, combined with my proven track record in nurturing client relationships and achieving sales targets, makes me a strong fit for the Business Development Manager position at MSNW. I'm also genuinely passionate about facility maintenance services and am eager to contribute to MSNW's growth and continued success.