Head of Product

The Head of Product at Mursion oversees the vision and execution of Mursion's product roadmap. Responsibilities include collecting and analyzing customer feedback, defining product vision and strategy, managing the product lifecycle, and collaborating with various teams to deliver innovative AI-driven solutions. This role also involves leading a team of product managers and managing product budgets.

To be considered for the Head of Product position at Mursion, candidates should have at least 10 years of experience in product management, with a minimum of 5 years in a leadership role within an AI-centric enterprise SaaS environment. Experience with Large Language Models, proven success in building scalable products, and strong analytical skills are also essential.

The Head of Product plays a vital role in Mursion’s transformation from a technology-enabled simulation service to an AI Upskilling Platform. This position involves defining a product strategy that aligns with company objectives, ensuring that product offerings effectively scale and integrate into the HR tech ecosystem of enterprise customers.

Ideal candidates for the Head of Product role at Mursion should have extensive experience in product management, particularly in an AI-driven context. They should demonstrate a track record of building and scaling enterprise SaaS products and possess exceptional leadership skills, especially in cross-functional environments that include Go-To-Market and Engineering teams.

The Head of Product position at Mursion is customer-facing because it emphasizes collaboration with buyers and subject matter experts in AI simulations and coaching systems. This ensures that the products developed truly meet customer needs and drive meaningful change, leading to improved engagement and retention.

A successful product strategy clearly aligns with the business objectives and takes into account customer needs, market trends, and competitive landscape. It should foster innovation while ensuring that products are scalable and provide value to users.

Absolutely! In my previous role, we analyzed user engagement data that showed a drop in retention after the initial onboarding. This insight led us to enhance the onboarding experience by introducing personalized tutorials, which significantly increased retention rates.

I typically lean towards Agile methodologies, as they allow for flexibility and adaptability throughout the product lifecycle. Iterative development and frequent feedback loops help ensure that we stay aligned with user needs and market demands.

I prioritize features using a combination of customer feedback, business impact, and alignment with strategic goals. Tools like prioritization matrices help weigh the value each feature brings against the resources needed for development.

I have extensive experience collaborating with cross-functional teams such as Engineering, Marketing, and Customer Success. Regular meetings and an open communication approach foster alignment and ensure everyone is on the same page throughout the product development process.

Managing remote teams can be challenging in terms of communication and collaboration. I overcome this by leveraging technology for regular check-ins, encouraging open dialogue, and fostering a strong team culture that emphasizes trust and accountability.

Success can be measured through key performance indicators (KPIs) such as user engagement, retention rates, and customer feedback. Continuous monitoring post-launch is essential to assess whether the product is meeting its goals and driving desired outcomes.

Customer feedback is crucial in product development as it provides direct insight into user needs and preferences. I advocate for incorporating feedback loops at various stages to ensure products evolve based on real user experiences.

I’m an avid reader of industry publications, attend relevant conferences, and engage in networking with peers. Staying connected with thought leaders in AI helps keep me informed about emerging trends and best practices in product management.

My approach involves setting clear goals, offering guidance and support, and fostering a culture of continuous learning. I believe in empowering team members to take ownership of their projects, encouraging them to pursue innovative ideas and professional growth.