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Associate Development Program Manager

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.

The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.

Our Associate Development Program Manager plays a critical role in shaping the future of talent within the organization by designing, implementing, and scaling programs that drive associate growth, career progression, and leadership development. This position ensures associates have clear pathways for advancement, fosters internal mobility, and enhances skill development through strategic learning initiatives. Collaborating closely with business leaders, HR teams, and external partners, this role will integrate cutting-edge learning technologies, manage high-impact training programs, and align development efforts with company objectives. The ideal candidate is a strategic thinker with a passion for leadership growth, continuous learning, and driving meaningful career opportunities at scale.

JOB RESPONSIBILITIES:

· Design and implement leadership development programs for emerging leaders, new people leaders, high-potential associates, and upper management to strengthen leadership pipelines.

· Partner with business leaders, segment training teams, and HR teams to identify talent gaps and opportunities for growth. Build career pathways and internal mobility programs to help associates navigate professional development opportunities internally.

· Identify and implement cutting-edge learning technologies that support a blended learning approach (e.g., e-learning, coaching, experiential learning). Leverage AI-driven career tools and internal talent marketplaces to enhance career development opportunities at scale.

· Manage internal and external training partnerships to deliver high-impact learning experiences for associates and leaders.

· Oversee the design, delivery, and evaluation of enterprise-wide learning programs, leadership training, and continuous education opportunities. Lead cross-functional initiatives to improve talent readiness and associate engagement.

· Serve as a strategic partner to PSCs, segment development teams, and business leaders, to align talent development strategies with business goals.

· Define OKRs to measure program effectiveness and impact. Analyze organizational needs using data-driven insights to inform and continuously improve development programs.

Qualifications & Skills:

· 5-7+ years of experience in leadership development, organizational development, talent development, or related fields.

· Proven experience designing and scaling leadership programs, career pathing initiatives, and enterprise learning strategies.

· Strong ability to influence senior leaders, drive change, and lead cross-functional projects.

· Expertise in training design, facilitation, and leveraging external learning partnerships.

· Experience with AI-driven career pathing tools, internal talent marketplaces, and modern learning technologies is a plus.

· Strong analytical and problem-solving skills to assess talent gaps and program effectiveness.

· Exceptional communication, facilitation, and relationship-building abilities.

**Pay Range for this position is - $90,000 - $100,000

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK.

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.  

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or corporaterecruiting@nelnet.net.

Nelnet is a Drug Free and Tobacco Free Workplace.

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What You Should Know About Associate Development Program Manager, Nelnet

At Nelnet in Lincoln, NE, we're excited to announce an opening for the Associate Development Program Manager! This isn’t just any job; it’s an opportunity to join a passionate team dedicated to enhancing lives through innovative services. For over 40 years, we've built our reputation in the realms of student loans, professional services, and educational solutions. As an Associate Development Program Manager, you’ll play a pivotal role in shaping our future leadership by designing and implementing engaging programs aimed at associate growth and development. Your days will be spent collaborating with business leaders and HR teams to create opportunities for professional mobility and skill enhancement, all while utilizing the latest in learning technology. You’ll develop high-impact training initiatives that not only align with our company objectives but also foster an inclusive and supportive environment for our associates. If you have a flair for strategic thinking and a passion for nurturing talent, we want you to inspire and empower our associates to reach their fullest potential. Join us at Nelnet—where we’re not just about work; we’re about building a community that thrives together!

Frequently Asked Questions (FAQs) for Associate Development Program Manager Role at Nelnet
What are the responsibilities of the Associate Development Program Manager at Nelnet?

The Associate Development Program Manager at Nelnet is responsible for designing and implementing leadership development programs that cater to emerging and seasoned leaders within the organization. This role involves partnering with various leaders and HR teams to identify talent gaps and create programs that foster internal mobility and career advancement. By leveraging innovative learning technologies and managing training partnerships, the Associate Development Program Manager ensures associates receive top-notch learning experiences.

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What qualifications are needed for the Associate Development Program Manager role at Nelnet?

To be considered for the Associate Development Program Manager position at Nelnet, candidates should possess 5-7 years of experience in fields related to leadership development or organizational development. Expertise in designing leadership programs and enterprise learning strategies is essential, along with exceptional communication and relationship-building skills. Familiarity with modern learning technologies and AI-driven career tools is also a plus for enhancing career development processes.

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How does the Associate Development Program Manager contribute to associate growth at Nelnet?

The Associate Development Program Manager contributes to associate growth at Nelnet by designing tailored leadership training and career pathing initiatives that address the unique needs of associates. This role focuses on creating structured pathways for advancement, managing high-impact training programs, and integrating cutting-edge learning technologies that promote continuous professional development and engagement.

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What is the salary range for the Associate Development Program Manager position at Nelnet?

The salary range for the Associate Development Program Manager position at Nelnet is between $90,000 and $100,000. This competitive pay, combined with our comprehensive benefits package, reflects our commitment to valuing the contributions of our associates and ensuring a healthy work-life balance.

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What type of support does Nelnet provide for professional development?

At Nelnet, we pride ourselves on providing extensive support for professional development, particularly through the Associate Development Program Manager. This role oversees various learning and training initiatives designed to empower associates. From leadership development programs to internal mobility pathways, Nelnet ensures that all employees have the resources they need to grow their careers and enhance their skill sets.

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Common Interview Questions for Associate Development Program Manager
Can you describe your experience with leadership development initiatives?

When answering this question, focus on specific leadership programs you've designed or managed in the past. Use metrics or outcomes to back up your experience, highlighting how your initiatives have positively impacted associates or contributed to leadership pipelines. Emphasize skills like collaboration and strategic thinking.

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How do you identify talent gaps within a company?

To address this question, talk about the analytical methods you use to assess current talent capabilities versus desired competencies. Mention any tools or frameworks you utilize, such as employee surveys or performance reviews, to gather data and identify developmental needs.

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What strategies do you use to foster internal mobility?

When discussing strategies for fostering internal mobility, share examples of programs you've implemented that create clear pathways for career advancement. Focus on how you've collaborated with business leaders and HR teams to build opportunities for associates, and mention specific technologies you may have employed.

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How do you assess the effectiveness of your training programs?

Talk about how you define key performance indicators (KPIs) for your training programs. Discuss your process for gathering feedback from participants, as well as data analytics methods to evaluate overall impact. Demonstrate a commitment to continuous improvement and adaptability.

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What is your approach to incorporating new learning technologies?

Your answer should reflect an openness to new trends and research in learning technologies. Explain how you stay informed about innovations in e-learning, AI-driven tools, or blended learning approaches. Provide examples of how you've successfully integrated these technologies into previous programs.

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How do you manage relationships with external training partners?

Describe your approach to building and maintaining relationships with external partners. Highlight your communication skills and ability to negotiate mutually beneficial agreements as well as how these partnerships have enhanced your training offerings.

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What continuous education opportunities have you implemented in the past?

Share specific examples of continuous education programs you've implemented, focusing on the structure and content of these initiatives. Discuss what makes them effective and how they were tailored to meet the needs of associates at different levels.

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How do you approach career pathing for employees?

Discuss how you evaluate the career aspirations of associates and match them with organizational goals. Highlight any specific frameworks or tools you've used to create tailored career paths and ensure that employees feel supported in their career development journey.

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Can you give an example of a time you influenced senior leaders on a development initiative?

Choose a specific instance where your influence led to significant change or improvement in talent development. Describe the initial challenge, your approach to engaging with leaders, and the outcomes that resulted from your efforts.

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What do you consider key elements for successful leadership training?

Identify critical elements such as alignment with company goals, engagement strategies, and continuous feedback mechanisms. Discuss how these elements contribute to the development of effective leadership within the organization.

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DATE POSTED
March 29, 2025

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