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Employee Experience Jr Executive

Company Description

  • Location: Bogotá, Colombia
  • Modality: Hybrid
  • Work shift: Sao Paulo Time Zone
  • R24_0016244

Job Description

About the Job

As our NielsenIQ HR Organization continues to evolve to meet the changing demands of the business and the workforce, we will be challenged to find new ways to deliver value to the organization with a focus on efficiency and simplicity. To enable this transformation, we will set up a new Employee Experience team to focus on delivering with excellence against our most fundamental HR needs. Employee Experience team members will work with the Regional/Cluster/Country Employee Experience leader, ensuring we deliver with excellence HR operations and adminstrative work and improve the overall employee experience. 

Resposibilities

  • Ensure continuity of business as usual (BAU) HR operations and administrative work in your respective cluster/country
  • Ensure our employees’ most fundamental needs are met by effectively answering employee queries, maintaining accurate employee data and connecting associates with the right tools
  • Ensure best in class service when it comes to HR administrative processes
  • Identify and document local and cluster level administrative work pertaining to standard letters, documents, and agreements
  • Identify and document any additional administrative and operational work currently owned by local, regional, and global HRBPs and COEs which could move into the Employee Experience team
  • Review our policies, processes, and ways of working holistically for opportunities to streamline - eliminate waste and redundancy
  • Strong technical expertise in data management, with a deep understanding of HR systems such as Workday and SAP, and proficiency in data analysis and reporting tools like Power BI
  • Develop and manage custom reports and dashboards using Power BI to drive HR insights and decision-making.
  • Design and implement data integration strategies, including data migration and SFTP protocols, ensuring smooth data flows between HR systems
  • Propose improvements to internal processes with an eye towards automation, enabling more consistency across the HR and the NielsenIQ business (both locally and globally)
  • Research and bring latest practices in the cluster/country to the team
  • Stay connected with the other Employee Experience team members, ensuring that we take a consistent approach wherever possible and avoid duplication of effort or regionally varied processes
  • Implement systems/automation-based solutions for the organization
  • Actively involve, support and get supported by HRBPs and COEs following the Principles of collaboration, to deliver the best solution/services to our associates
  • Accurately follow the process maps defined for Employee Experience functions

Qualifications

  • MANDATORY: Advanced Portuguese language.
  • Availability to work on São Paulo-Brazil time zone
  • Understanding of common cluster/country level HR administrative and operational work
  • Excellent verbal and written communication skills
  • Excellent organizational skills and attention to detail
  • Strong analytical and problem-solving skills
  • Able to build strong partnerships and work closely with people across all levels of the company
  • Ability to prioritize tasks
  • Good knowledge of written and spoken English
  • Good knowledge of Workday
  • Sound knowledge of core HR processes & procedures will be advantageous
  • Good database management

Additional Information

Our Benefits

  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion

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What You Should Know About Employee Experience Jr Executive, NielsenIQ

Exciting news! NielsenIQ is on the hunt for an enthusiastic Employee Experience Jr Executive to join our team in beautiful Bogotá, Colombia. As part of our evolving HR organization, you'll play a key role in our new Employee Experience team dedicated to excellence in HR operations. This hybrid position will have you working closely with our Regional, Cluster, and Country Employee Experience leaders to streamline processes and enhance overall employee satisfaction. Your day-to-day responsibilities will range from responding to employee queries and managing data accurately, to creating insightful reports using Power BI. We want you to identify administrative efficiencies and propose solutions that'll contribute to smoother workflows. If you love problem-solving and have a knack for helping others, you’ll thrive in our dynamic environment. Plus, we’re looking for someone fluent in Portuguese and comfortable working in the São Paulo time zone. And yes, if you know your way around HR systems like Workday, you're already a step ahead. At NielsenIQ, you’ll enjoy a flexible work culture, opportunities for professional growth through LinkedIn Learning, and a commitment to diversity and inclusion. If this sounds like you, we’d love to hear from you and see how you can contribute to making our employee experience the best it can be!

Frequently Asked Questions (FAQs) for Employee Experience Jr Executive Role at NielsenIQ
What are the main responsibilities of the Employee Experience Jr Executive at NielsenIQ?

As the Employee Experience Jr Executive at NielsenIQ, your main responsibilities include ensuring the continuity of HR operations, answering employee queries, and maintaining accurate employee data. You'll work on documenting operational tasks that could transition to our Employee Experience team and identifying opportunities to streamline our processes. Additionally, you’ll develop reports and dashboards using Power BI to drive insights that help in decision-making.

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What qualifications do I need to apply for the Employee Experience Jr Executive position at NielsenIQ?

To apply for the Employee Experience Jr Executive position at NielsenIQ, you'll need to be proficient in Portuguese, have excellent communication skills, and possess a strong understanding of HR administrative work. Familiarity with HR systems like Workday, as well as analytical skills for data management and reporting, are essential. A good knowledge of English and a detail-oriented approach will also be beneficial.

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Does the Employee Experience Jr Executive role at NielsenIQ involve remote work?

Yes, the Employee Experience Jr Executive role at NielsenIQ offers a hybrid work environment. This means you’ll have the flexibility to work from home while also collaborating with your team based in Bogotá, Colombia. Keep in mind that the work shift aligns with the São Paulo time zone, so it will be important to keep that in mind as well.

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What technical skills are required for the Employee Experience Jr Executive role at NielsenIQ?

As an Employee Experience Jr Executive at NielsenIQ, strong technical skills in data management are crucial. You should have a deep understanding of HR systems like Workday and be proficient in using data analysis tools such as Power BI. The ability to develop custom reports and dashboards, as well as implement data integration strategies, will be important for your success in this role.

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What kind of company culture can I expect at NielsenIQ as an Employee Experience Jr Executive?

NielsenIQ prides itself on a flexible and inclusive work culture. As an Employee Experience Jr Executive, you’ll be part of a collaborative team that values diversity and encourages new ideas. The company supports employee growth through programs like LinkedIn Learning and actively promotes an environment where everyone feels valued and included, reflecting the diversity of clients and communities we serve.

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Common Interview Questions for Employee Experience Jr Executive
Can you describe your experience with HR systems like Workday or SAP?

When answering this question, focus on your specific experiences using the HR systems mentioned. Discuss how you've utilized Workday or SAP in past roles, showcasing your proficiency in managing employee data, generating reports, and streamlining HR processes. It's important to highlight any challenges you faced and how you overcame them using these systems.

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How do you prioritize your tasks in a busy environment?

To respond effectively, share a structured approach you’ve used for task prioritization. You might mention utilizing to-do lists, categorizing tasks by urgency, and ensuring that crucial HR operations are never overlooked. Highlight an example where your prioritization made a significant difference in your work outcomes.

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What methods do you use to ensure attention to detail in your work?

For this question, convey your strategies for maintaining attention to detail. You can mention performing regular data audits, double-checking entries, and using templates for standard documents. An anecdote demonstrating how your attention to detail positively impacted a project will strengthen your response.

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How would you handle an unresponsive employee when trying to gather necessary information?

Discuss your approach to follow-up communications, exploring various methods of contact. Emphasize patience, persistence, and the use of friendly reminders, while remaining respectful of their time. You might mention tailoring your communication style to better engage the individual.

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What experience do you have with data analysis and reporting?

Here, you should elaborate on any specific projects where you analyzed data to inform HR decisions. Mention tools you've used, like Power BI, and the business impacts resulted from your reports. Always aim to quantify your accomplishments, as numbers resonate well with interviewers.

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How do you approach process improvement within an HR framework?

For this question, share your understanding of identifying inefficiencies. You could describe a specific instance where you implemented changes to improve a HR process, focusing on how you gathered feedback, proposed changes, and measured the outcomes of your suggestions.

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Can you give an example of how you resolved a conflict within a team?

When answering this question, provide a clear example of a past conflict. Describe the situation, your role in resolving the conflict, and the outcome. It’s essential to highlight how effective communication and empathy played roles in your conflict resolution strategy.

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How do you stay updated on HR best practices?

Convey your commitment to professional development by mentioning resources you follow, such as industry webinars, HR blogs, and networking with HR professionals. Highlight how you apply new best practices in your day-to-day tasks as well.

Join Rise to see the full answer
What do you believe is the most important factor in employee engagement?

To answer this question, focus on how important communication, recognition, and support from management are pivotal to employee engagement. You might share insights from past roles on how you’ve fostered engagement among team members, emphasizing any successful strategies you utilized.

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Why do you want to work as an Employee Experience Jr Executive at NielsenIQ?

When addressing this question, align your career goals with NielsenIQ’s mission. Express your enthusiasm for contributing to employee satisfaction and operational efficiency. Share specific aspects of the company’s culture or its commitment to diversity that resonate with you and illustrate why it’s a great fit.

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DATE POSTED
April 8, 2025

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