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Account Executive - Senior Living

Ottimate (formerly Plate IQ) helps fast growing businesses automate accounts payables on their terms. We simplify everything from invoice management to payments for both recurring and one-off expenses with a cloud-first approach that enables remote work. Ottimate’s AP Automation and VendorPay Network helps businesses pay and get paid faster.

At Ottimate, passion generates excitement for what we do and how we do it. With passion at the heart of everything we do, we nurture ideas, inspire excellence, and find creative ways to eliminate obstacles for cultivating growth. The positive attitude with which we assist one another develops open, honest, and genuine connections. Above all, we celebrate and embrace our differences. We invest in each other because we win or lose as a team.

Our values are at the center of our company and culture. At Ottimate (formerly Plate IQ), we value: Growth, Customer Focus, Innovation, Accountability, and Communication.

The Role
As an Account Executive you will be responsible for developing and closing new business and expanding our footprint with senior living. In your day-to-day, you will focus on acquiring new customers and outlining to CFOs and finance leaders how our Fintech solution can immediately impact their organization. You will be accountable for exceeding monthly and quarterly quotas, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects in collaboration with internal teams and the broader Ottimate partner ecosystem. A successful candidate is highly motivated, a go-getter, eager to learn, determined to adapt quickly, wears multiple hats, and is comfortable selling a solution that can transform a business immediately.

  • Drive success of the company’s goals and objectives by achieving individual sales quotas
  • Build and manage a sales pipeline through prospecting and lead generation efforts focusing on the senior living vertical
  • Develop and deliver customized sales presentations and product demonstrations, both by phone and via online demos.
  • Develop and negotiate proposals and contracts
  • Monitor and analyze sales metrics to identify opportunities for improvement and implement strategies to address them. Leverage data insights to accurately forecast sales activity and revenue achievements.
  • Collaborate effectively and engage various pre/post-sales resources, including Sales Development Representatives, Account Managers, HR, and Executive Leadership
  • Participate in industry events, conferences, and networking activities to build brand awareness and generate leads
  • Provide regular feedback to the product development team based on customer insights to help refine our offerings
  • Maintain detailed records of customer interactions and sales activities in Salesforce.
  • Ensure customer satisfaction by managing and resolving any issues that arise during the sales process.
  • Stay informed about competitor products and industry developments in the construction vertical to effectively position our solution in the market.
  • Train and mentor SDRs and Associate AEs, sharing best practices and strategies for success.
  • BS/BA degree or equivalent experience.
  • 3+ years of demonstrated success in an Account Executive or similar sales role, particularly in selling SaaS products to the senior living industry. Additional experience selling SaaS/Fintech products to finance leaders or CFOs is highly desirable.
  • Proven track record of consistently meeting or exceeding sales quotas, such as being in the top 10-20% or achieving President’s Club status in previous roles.
  • Previous experience managing a Mid-Market semi-transactional sales cycle.
  • Ability to build and maintain a robust sales pipeline through effective prospecting and lead generation efforts.
  • Strong ability to develop and deliver customized sales presentations and product demonstrations via online platforms.
  • Proven ability to develop and negotiate proposals and contracts.
  • Strong analytical skills with the ability to accurately forecast sales activity and revenue achievements.
  • Experience with Salesforce, HubSpot, and other sales automation tools.
  • Ability to stay informed about competitor products and industry developments in the construction space.
  • Eager to learn, quick to adapt, and versatile in handling multiple tasks in a fast-paced, growth-stage environment.
  • Ability to travel roughly 10-20% of the time, including participation in industry events, conferences, and networking activities to build brand awareness and generate leads.

We care deeply about making Ottimate an incredible place to work and invest a significant amount of time and energy into creating and maintaining a company culture that provides our team with a generous level of support whilst inspiring them to do their best work. 

The specific benefits/perks we offer are continually evolving, but currently include:

  • Compensation: $95k-120k + Matched Variable. 
  • Work from home in an energetic remote-first environment that supports flexible working hours and understands work-life balance.
  • Competitive salary based on skills & experience.
  • Medical, Dental, Vision and other Company-Subsidized Benefits for you and your family.
  • Employer sponsored 401(k) with company match.
  • Paid Time Off (and the encouragement to use it).
  • Annual company retreats.
  • Promote from within philosophy.

Beyond the tangible benefits though:

  • You will be part of a growing team, at a pinnacle moment of scale for the business, and experience the excitement of working in a startup where each action makes a huge difference.
  • You will have the agency to solve difficult problems creatively, the freedom to explore work that inspires you, and infrastructure to ensure you're constantly challenged and developing.
  • You will work with sharp, passionate teammates solving some of the most unique challenges and positioning our product as a premier finance automation solution. 
  • Our commitment to empowering a diverse and inclusive workforce, celebrating differences, and creating a safe space for our employees to bring their whole selves to work is second to none.
  • We are transforming entire industries using innovative technology including Artificial Intelligence, Payment Tech, and Neural Networks.
  • Our leaders lead with a people-first approach; inspiring excellence, nurturing ideas, and finding creative ways to eliminate obstacles for cultivating growth.
  • We truly love what we do and who we do it with - and we think you will too!

Ottimate is an equal opportunity employer that is committed to diversity and inclusion. We do not discriminate based on race, color, national origin, religion, gender, gender expression, sexual orientation, age, veteran status, disability status, or marital status. If you are excited about the role but do not meet 100% of the qualifications listed above, we encourage you to apply. Nothing in this job posting should be construed as an offer or guarantee of employment.

#LI-Remote

Average salary estimate

$107500 / YEARLY (est.)
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$95000K
$120000K

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What You Should Know About Account Executive - Senior Living, Ottimate

Ottimate, formerly known as Plate IQ, is thrilled to announce a stellar opportunity for a passionate Account Executive in the Senior Living sector. As our new Account Executive, you'll play a vital role in helping fast-growing businesses streamline their accounts payable processes. Our cloud-first approach enables remote work and automates everything from invoice management to payments. You'll be the key player in driving new business and expanding our foothold within the senior living industry. Daily, you'll collaborate with CFOs and finance leaders, demonstrating how our innovative Fintech solutions can swiftly enhance their operations. You’ll have the autonomy to manage your sales pipeline, generate leads, and exceed your quotas while also participating in industry events to build brand awareness. We’re looking for someone who thrives in dynamic environments, adapts quickly, and is excited about selling transformative solutions. Here at Ottimate, we believe in nurturing our team's growth and celebrating our collective diversity, so you can expect a supportive culture that empowers you to be your best self. If you believe in the power of technology to transform businesses and want to be part of a forward-thinking team, we encourage you to apply!

Frequently Asked Questions (FAQs) for Account Executive - Senior Living Role at Ottimate
What are the responsibilities of the Account Executive position at Ottimate?

The Account Executive role at Ottimate includes developing and closing new business, primarily targeting the senior living industry. You will engage with finance leaders, manage a sales pipeline, conduct product demonstrations, negotiate contracts, and work closely with various departments to drive customer satisfaction and sales success.

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What qualifications do I need for the Account Executive role at Ottimate?

To be considered for the Account Executive position at Ottimate, candidates should have a BS/BA degree or equivalent experience, along with at least 3 years of success in a similar sales role, particularly in SaaS or Fintech products targeting the senior living market. A proven track record in exceeding sales goals and familiarity with sales automation tools is also essential.

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How does the Account Executive at Ottimate contribute to customer satisfaction?

In the Account Executive role at Ottimate, customer satisfaction is prioritized through effective communication, issue resolution, and anticipating customers' needs. You will manage relationships actively, ensuring a smooth sales process and gathering insights to refine our solutions based on client feedback.

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What kind of work environment can I expect at Ottimate as an Account Executive?

As an Account Executive at Ottimate, you will enjoy a remote-first work environment that promotes flexibility and a healthy work-life balance. The company fosters a culture of support, innovation, and collaboration, allowing you to thrive as part of a dynamic and diverse team committed to excellence.

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What are the expected outcomes for an Account Executive at Ottimate?

Account Executives at Ottimate are expected to exceed their monthly and quarterly quotas through effective pipeline management and sales strategies. You will also be expected to contribute to the company's growth objectives by expanding our client base in the senior living sector and delivering exceptional customer experiences.

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Common Interview Questions for Account Executive - Senior Living
How do you prioritize tasks as an Account Executive?

In answering this question, highlight your organizational skills and ability to manage your time effectively. Discuss the tools and methods you use for prioritization and share an example of how your approach has helped you succeed in previous sales roles.

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Can you share an example of how you have successfully closed a challenging sale?

Describe a particular instance where you faced challenges during a sale. Focus on your problem-solving skills, negotiation tactics, and how you built rapport with the client to turn the situation around and ultimately close the deal.

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What strategies do you utilize to build relationships with clients?

Discuss the importance of personalized communication, ongoing engagement, and responsiveness. Provide examples of how you've developed long-term relationships that led to repeat business or referrals, particularly within the senior living domain.

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How do you evaluate sales performance and metrics?

Explain your familiarity with Salesforce or similar CRM tools. Highlight how you track key performance indicators (KPIs), analyze data to identify trends, and adjust your strategies accordingly to meet sales objectives.

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What do you know about Ottimate's offerings and competitive landscape?

Show your research skills by discussing Ottimate's unique value propositions in the Fintech space. Discuss its offerings, and how they compare with competitors that specialize in solutions for the senior living sector.

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How would you handle rejection from a prospective client?

Share your mindset when faced with rejection, focusing on resilience and learning. Discuss how you analyze feedback, refine your pitch, and follow up without losing enthusiasm, maintaining a positive attitude throughout the sales process.

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Describe a situation where you worked as part of a sales team.

Highlight your collaboration skills by discussing a specific project or sale where teamwork played a crucial role. Emphasize your ability to coordinate with various team members, manage shared goals, and ensure collective success.

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What techniques do you use for prospecting new clients?

Discuss various methodologies you employ for prospecting, such as leveraging your network, using social media platforms like LinkedIn, and participation in industry events to identify and engage with potential clients effectively.

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How do you prepare for a sales presentation?

Explain your preparation process, including understanding your audience, tailoring your presentation to their needs, and practicing key points. Mention tools and techniques you use to enhance delivery for maximum impact.

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What motivates you as an Account Executive?

Share your personal motivation factors. Whether it's achieving sales targets, making an impact on client businesses, or being part of a collaborative team, explain how these elements drive your performance and commitment in the role.

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ottimate (formerly plate iq) is the leading ap automation ai. ottimate is ap automation ai that provides a smarter way for ap managers, approvers, controllers, and cfos to work through the entire invoice lifecycle. with mature deep learning capab...

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Full-time, remote
DATE POSTED
March 22, 2025

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