Maintenance Supervisor

As a Maintenance Supervisor at Peak Management, your responsibilities will include overseeing a maintenance team, ensuring high-quality service, conducting routine inspections of property systems, coordinating repairs, and troubleshooting technical issues. You will also be responsible for leading by example and fostering a positive environment among your team, as well as handling on-call emergencies.

To qualify for the Maintenance Supervisor role at Peak Management, you should have substantial experience in maintenance, with a strong technical background, including knowledge of HVAC systems and electronic troubleshooting. Additionally, previous lease-up experience is preferred, and excellent leadership skills are essential for managing your team effectively.

The on-call rotation for the Maintenance Supervisor position at Peak Management involves being available to address any urgent maintenance issues that arise outside of regular working hours. This ensures that our properties are always well-maintained and that tenants receive prompt responses to their concerns. Flexibility is key to balancing work and personal time.

Peak Management provides a competitive salary along with an outstanding benefits package for Maintenance Supervisors. This includes medical, dental, and life insurance, PTO that recognizes your birthday, an on-call premium, a flexible spending account (FSA), and a robust 401(k) plan with employer matching, ensuring you’re supported both now and in the future.

The culture at Peak Management emphasizes positivity and collaboration. We believe in our core values that encourage team members to embody a ‘Can-Do’ attitude, care for each other, and remain focused on growth. As a Maintenance Supervisor, you'll be part of a supportive team that thrives on making things happen while enjoying a drama-free environment.

As a Maintenance Supervisor, my leadership style is collaborative and supportive. I believe in empowering my team members to take ownership of their roles while providing guidance when needed. This approach fosters a positive work environment and encourages team cohesion.

One challenging maintenance issue I faced involved a major HVAC breakdown during a heatwave. I coordinated the urgent diagnosis and repairs while ensuring minimal disruption to tenants, showcasing my ability to stay calm under pressure and effectively manage crisis situations.

Prioritizing tasks involves assessing urgency and impact on tenant satisfaction. I create a list of high-priority items that need immediate attention, while also delegating appropriate tasks to my team based on their strengths, ensuring efficient operations.

I believe in continuous education, so I schedule regular training workshops and provide on-the-job training for my team. Encouraging feedback from my team also helps me identify any areas that need additional focus.

I would listen to the tenant’s concerns empathetically, communicate transparently about what we can do to resolve the issue, and ensure a timely follow-up. Building trust with tenants is essential for long-term satisfaction.

I have extensive experience with electronic troubleshooting, particularly with HVAC systems and appliances. I’m skilled in diagnosing issues by reading error codes, using manuals, and employing logical reasoning to identify and fix problems efficiently.

My approach to maintaining safety standards involves regular inspections, compliance training, and ensuring all team members understand the importance of following protocols. Safety is prioritized in all operations to protect both staff and tenants.

I work closely with management to forecast maintenance needs and review past expenditures. During this process, I identify areas for cost savings while ensuring we maintain high-quality standards for repairs and services.

I admire Peak Management's commitment to creating a positive environment and their comprehensive benefits package. As a Maintenance Supervisor, I believe I can contribute my skills to uphold these values and provide exceptional service to residents.

I stay updated on the latest trends and technologies by attending industry workshops, reading relevant publications, and networking with fellow professionals. Continuous learning helps me implement efficient practices within my team.