Instructional Designer

As an Instructional Designer at Raising Cane’s Chicken Fingers®, your main responsibilities include designing and developing training materials for both new and existing systems. This involves creating user-friendly content, such as eLearning modules, manuals, and quick reference guides, to ensure smooth transitions during system rollouts. You will also collaborate with subject matter experts to maintain content accuracy, participate in system testing to understand user challenges, and develop blended learning solutions tailored to different audiences.

To qualify for the Instructional Designer position at Raising Cane’s Chicken Fingers®, you should have at least 4 years of experience in instructional design or a related field. A strong understanding of instructional design standards and adult learning principles is essential. Experience in managing training programs during large-scale system rollouts, proficiency in tools such as Articulate Storyline, InDesign, and strong project management skills are also necessary to successfully execute training initiatives.

Raising Cane’s Chicken Fingers® highly values the growth and development of its employees, including Instructional Designers. The company fosters a collaborative and innovative culture, providing ample training opportunities, resources, and support to enhance your skills. You’ll have the chance to stay updated with the latest trends in instructional design, engage in continuous learning, and play a vital role in training strategy, which can lead to further career advancements within the company.

Raising Cane’s Chicken Fingers® employs a variety of instructional design methods to create impactful training materials. This includes blended learning solutions, incorporating eLearning modules, hands-on training, and classroom instruction to cater to different learning styles. The Instructional Designer is tasked with defining appropriate learning objectives and utilizing creative design techniques to develop engaging content that ensures effective learning for employees at all levels.

As an Instructional Designer at Raising Cane’s Chicken Fingers®, you should be proficient in Microsoft Office (Excel, Word, PowerPoint, and Outlook), Articulate Storyline 3, Storyline 360, and Rise. Familiarity with graphic design tools such as Adobe Photoshop and Illustrator is preferred, as these will help in creating visually appealing training materials and enhancing the overall learning experiences for team members.

When answering this question, discuss your understanding of key instructional design principles such as ADDIE (Analysis, Design, Development, Implementation, Evaluation), and provide examples of how you've applied these in previous roles. Highlight specific projects and outcomes to demonstrate your effectiveness in creating compelling learning experiences.

Talk about your strategy for incorporating various instructional methods to reach diverse learning styles. You might mention creating blended learning solutions that combine digital and face-to-face training, and how you assess the effectiveness of your approach based on feedback and learning outcomes.

Provide a detailed narrative of a challenging project, emphasizing your problem-solving skills. Discuss the obstacles faced, the steps you took to overcome them, and the final results. Focus on your ability to stay organized and collaborate with others to achieve project goals.

Explain different assessment techniques such as surveys, feedback forms, quizzes, and performance metrics. Highlight your experience in evaluating training effectiveness and how the results influenced future training adaptations or initiatives.

Discuss your approach to continuous learning, such as attending workshops, webinars, following industry leaders on social media, and participating in relevant professional organizations. Mention specific resources or publications you find valuable to enhance your skills and knowledge.

Share a specific example where you successfully worked with subject matter experts to develop training materials. Emphasize communication strategies, how you gleaned valuable information, and how their input improved the quality of the training content you developed.

Detail your time management and organizational strategies for handling project deadlines. You might mention prioritizing tasks, using project management tools, or delegating responsibilities to ensure timely delivery while maintaining quality.

Explain how you view feedback as an essential part of the instructional design process. Discuss how you solicit and incorporate feedback during various phases of project development to refine and improve training materials.

Offer insight into your strategies for simplifying complex technical information, such as using plain language, visual aids, and breaking down processes into simple steps. Provide examples of how you've successfully applied these techniques in past projects.

Discuss any innovative tools or technologies you've employed in prior instructional design roles, such as gamification, augmented reality, or interactive eLearning platforms. Highlight how these tools enhanced learning and engagement for participants.