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Coordinator, People & Culture

Who We Are

RioCan is one of Canada's largest Real Estate Investment Trusts (REIT). We own, manage and develop retail-focused, increasingly mixed-use properties in Canada's major markets. We pioneered the REIT concept over 30 years ago and have transformed Canadian real estate.

 

We are proud to be recognized as one of Canada's Greenest Employers and a Greater Toronto's Top Employer. At RioCan, you can build a career with real impact and longevity. You get the stability and resources of an established company and the entrepreneurial and collaborative spirit of a start-up. Life at RioCan is dynamic and fast-paced. We know that great ideas can come from anywhere, and we empower our people to suggest and implement them. We value different voices and perspectives and appreciate that the unique backgrounds and identities we each bring to our jobs make the whole business stronger. 


POSITION OVERVIEW: 

Reporting to the Sr. Manager, People & Culture, the Coordinator, People & Culture plays a key role in managing essential processes, administration tasks and ensuring a seamless experience throughout the employee lifecycle. This role will oversee onboarding and offboarding tasks, support training and development initiatives and contributing to various team projects. The ideal candidate is proactive, highly organized, has strong attention to detail, and thrives in a collaborative environment.


RESPONSIBILITIES:

Onboarding & Offboarding:
  • Manage the end-to-end onboarding process, including new hire documentation and IT/equipment setup;
  • Oversee offboarding procedures, ensuring smooth transitions, completion of exit documentation, and system deactivation.

Data & Reporting:
  • Generate and analyze P&C reports and dashboards using Excel and HRIS tools;
  • Translate data into meaningful insights and actionable recommendations.

Talent Development & Employee Programs:
  • Support key initiatives, including performance reviews, employee engagement surveys, and other people programs;
  • Develop and maintain a central repository of training materials, guides, and resources for employees;
  • Assist in planning, coordinating, and executing talent development initiatives.

Employee Support & Communication:
  • Serve as the first point of contact for employee inquiries, ensuring a positive and supportive employee experience;
  • Develop and enhance materials and resources for P&C initiatives.

General Support & Special Projects:
  • Provide administrative support for various people functions, including documentation, compliance tracking, and process improvements;
  • Support additional projects and initiatives as needed.


QUALIFICATIONS:
  • Bachelor’s degree in Human Resources, Business Administration, or a related field;
  • 2+ years of experience in a P&C Coordinator or similar role;
  • Strong proficiency in Microsoft Office Suite (Excel, PowerPoint) and HRIS systems;
  • Excellent organizational skills and attention to detail;
  • Strong written and verbal communication skills;
  • Ability to work independently and collaborate across teams;
  • Ability to handle sensitive and confidential information with discretion;
  • Strong interpersonal skills with a proactive, problem-solving mindset.


Why join RioCan?


We believe in rewarding you for what you do and investing in your career and long-term success. Our total rewards and perquisites program is designed to fit and enrich your life physically, emotionally, financially, and socially. We offer eligible employees:

 

Work / Life Balance that prioritizes YOU. Enjoy a hybrid work model with flexible work hours, an extra-long weekend with our RioCan Cares Day, and half days before every long weekend in the summer.

 

Professional Growth and Development that includes a continuing education reimbursement, a mentorship and leadership development program, on-demand online learning, and cross-training opportunities.

 

An Extensive Health and Benefits Program that includes health and dental benefits for you and your family starting on day one, a healthcare spending account, an employee family and assistance program, virtual healthcare, and other resources.

 

A Comprehensive Retirement Program to help prepare our employees for the future. This includes matching employee contributions in a retirement savings plan, pension plan, and an employee unit purchase plan.

 

Additional Perks and Benefits that include paid time off, parental leave top-up, various employee discounts, employee referral and recognition programs, and opportunities to participate in community initiatives, committees, and social events throughout the year.

 

We are committed to creating a diverse and inclusive work environment where all employees are valued, included, and empowered to do their best work and bring great ideas. People are at the core of who we are, and we respect that they have taken all paths to get here. RioCan welcomes applications from all candidates and is committed to providing accommodations for people with disabilities. If you require accommodation at any stage of the application process, please let us know, and we will be happy to work with you to meet your needs.


You can visit us at www.riocan.com and follow us on LinkedIn to learn more about who we are and what a career at RioCan can look like for you.

RioCan Glassdoor Company Review
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CEO of RioCan
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What You Should Know About Coordinator, People & Culture, RioCan

At RioCan, we are excited to invite a dynamic Coordinator, People & Culture to join our vibrant team in Toronto, ON. As one of Canada's largest Real Estate Investment Trusts (REIT), we pride ourselves on innovating the real estate landscape while fostering an inclusive and empowering workplace culture. In this essential role, reporting to the Sr. Manager, People & Culture, you will be the heartbeat of our employee lifecycle management. Your main tasks will include overseeing onboarding and offboarding processes, supporting training and development initiatives, and contributing to various team projects that drive employee engagement. With your keen eye for detail and organizational prowess, you will manage essential processes and ensure that every employee feels welcomed and valued from day one. Your contributions will include analyzing people and culture reports, translating data into actionable insights, and being the first point of contact for employee inquiries, ensuring everyone enjoys a positive experience. Joining RioCan means experiencing the perfect blend of a well-established organization coupled with the entrepreneurial spirit of a startup, while enjoying work-life balance through our hybrid work model. If you are proactive and collaborative with a passion for HR, we would love to hear from you! Our commitment to creating an inclusive environment reaffirms our belief that diverse backgrounds enrich our workplace and drive our success.

Frequently Asked Questions (FAQs) for Coordinator, People & Culture Role at RioCan
What are the main responsibilities of the Coordinator, People & Culture at RioCan?

As a Coordinator, People & Culture at RioCan, you'll be responsible for managing the onboarding and offboarding processes, handling administrative duties related to employee lifecycle management, and supporting various training and development initiatives. Your role will also involve generating and analyzing HR reports, assisting in talent development programs, and providing information and support to enhance the employee experience.

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What qualifications do I need to become a Coordinator, People & Culture at RioCan?

To be considered for the Coordinator, People & Culture position at RioCan, you should possess a Bachelor's degree in Human Resources, Business Administration, or a related field. Additionally, having at least 2 years of experience in a similar role, proficiency in Microsoft Office Suite, particularly Excel, and strong communication skills will make you a valuable candidate.

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How does RioCan support employee development for the Coordinator, People & Culture position?

RioCan is committed to the professional growth of its employees, including those in the Coordinator, People & Culture role. We offer a variety of development opportunities, such as a mentorship and leadership development program, continuing education reimbursement, and online learning options, ensuring you have the resources you need to advance your career.

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What benefits can I expect as a Coordinator, People & Culture at RioCan?

RioCan offers an extensive benefits package for the Coordinator, People & Culture role, which includes health and dental plans starting on day one, a healthcare spending account, virtual healthcare, and a comprehensive retirement program. Additionally, employees enjoy work-life balance through flexible hours and special days off, fostering a healthy work environment.

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What is the company culture like for a Coordinator, People & Culture at RioCan?

At RioCan, the company culture emphasizes collaboration, inclusivity, and empowerment. As a Coordinator, People & Culture, you'll be part of a team that values diverse perspectives, encourages innovative ideas, and promotes a supportive environment where every employee can excel and contribute to our collective success.

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Common Interview Questions for Coordinator, People & Culture
Can you explain your experience with onboarding processes as a Coordinator, People & Culture?

In your response, detail specific onboarding tasks you've managed in previous roles, such as documentation, IT setup, and employee introductions. Highlight your approach to ensuring a smooth transition for new hires and how you tailored onboarding experiences to meet diverse employee needs.

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How do you handle offboarding procedures to ensure smooth transitions?

Discuss your experience with offboarding, emphasizing the importance of exit interviews, documentation management, and maintaining positive relationships with departing employees. Highlight any suggestions you may have implemented to improve the offboarding experience and transition processes.

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What strategies do you use for effective communication within the People & Culture team?

Share your methods for fostering open communication, such as regular team meetings, feedback channels, and using collaborative tools. Explain how these strategies enhance teamwork and contribute to a supportive workplace environment.

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What kind of HRIS systems have you worked with in the past?

Name specific HRIS tools you have used and describe your role in managing data and generating reports. Highlight your ability to translate complex data into actionable insights that support HR decision-making.

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How do you prioritize tasks when managing multiple people and culture initiatives?

Describe your method for assessing and prioritizing tasks, possibly using time management tools or techniques. Provide an example of a time when you successfully juggled various initiatives and the results that followed.

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Can you give an example of a successful employee engagement program you helped implement?

Discuss a specific initiative, your role in it, and the steps you took to ensure its success. Highlight feedback or data that demonstrate its effectiveness in improving employee satisfaction and engagement.

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What approach do you take when addressing employee inquiries or concerns?

Explain your philosophy around employee support and interactions. Mention your empathetic communication style and how you ensure every employee feels heard and valued when raising concerns or inquiries.

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How do you maintain confidentiality when handling sensitive employee information?

Discuss your understanding of confidentiality protocols and the importance of data privacy. Provide examples of how you've handled sensitive information responsibly in past roles.

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What experience do you have with performance review processes?

Describe your involvement in the performance review cycle, including how you gathered feedback, set evaluation criteria, and ensured it aligned with organizational goals. Share any challenges faced and how you overcame them.

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What do you believe are the key qualities for a successful Coordinator, People & Culture at RioCan?

Share your perspective on essential qualities such as strong organizational skills, excellent communication, a proactive approach, and a collaborative spirit. Give examples of how these qualities have helped you in your past experiences.

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RioCan has a can-do attitude about property investment. One of Canada's largest retail landlords, the real estate investment trust (REIT) manages approximately 250 retail and office properties totaling more than 50 million sq. ft. of leasable spac...

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DATE POSTED
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