Manager, Leave Administration

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JOB TITLE: Manager, Leave Administrator

DEPARTMENT: Human Resources

LOCATION: Rochester Regional Health Riedman Campus, 100 Kings Highway

Hours Per Week: 40

SCHEDULE: Monday through Friday, Standard Business Hours

Summary:

Responsible for the day to day operations of RRH’s FMLA, PFL, disability, military and personal leaves of absence. Ensures accurate and timely administration of these leave programs, analyzes operations, and implements process improvements, as necessary. Acts as a liaison between participants and vendors with regard to leave of absence issues. Educates employees and operations regarding leave of absence policies and procedures. With guidance from the Director, the Leave Administration Manager ensures compliance with local, state and federal laws and regulations, as well as RRH policy, and develops, recommends and implements new or modified processes as a result thereof.

RESPONSIBILITIES

Provides leadership in the design, implementation, communication, administration and compliance of all leave benefits.
Develops communications using positive and proactive campaigns to maximize employees’ understanding of leave benefits and eligibility.
Manages strong relationships with plan providers, vendors and auditors to maximize efficiencies and minimize cost.
Analyzes processes and implements modifications in order to maximize efficiencies and minimize escalations.
Develops educational tools in order to support service-line understanding of leaves of absence.
Evaluates policies and procedures to identify gaps as they relate to emerging regulations and/or evolving company needs. Develops and implements leave management processes and procedures that are legally compliant and aligned with RRH’s goals, while balancing employees’ needs, operations’ requests and vendor capabilities.
Collaborates with vendor to verify eligibility and enforce regulatory and RRH policy requirements (e.g. FMLA, STD/LTD/PFL, etc.) for all RRH employees.
Works with leaders to identify trends and develop reporting that will assist in supporting employees’ needs while addressing labor needs.
Manages advice to pay related to leave benefit payments in partnership with payroll.
Audits accuracy of vendor data and HRM information in order to ensure accurate recordkeeping.
Manages a team including all supervisory responsibilities such as hiring, discipline, performance reviews, and terminations.
Follows through on all changes until satisfactory completion is assured.
Serves as a subject matter expert and communicates effectively with operations and leadership across RRH.
Displays an understanding and skilled use of the various HRM databases, web-based applications and general flow of system interfaces for processing purposes.
Completes all legally required reporting. Coordinates and responds to ad hoc requests for regulatory reviews.
Assists Director and Vice President in strategic planning, cost analysis, performance and review of benefit plans in relation to budget and benchmarking; may participate in merger & acquisition, integration as necessary.
Serves as back up to leave administrators when necessary.
Performs other duties as assigned.

Minimum Qualifications:

BA/BS degree required.
5 years’ experience in human resources, leave administration or related field required.

Preferred Qualifications:

Exceptional customer service, confidentiality, sense of urgency, time management, follow up, attention to detail, and problem solving skills.
Proficiency in Microsoft Excel and PowerPoint required.
Excellent written and oral communication skills.
Able to multitask, meet deadlines, work on a team as well as independently.
Thorough understanding of Federal and State leave laws.
Excellent analytical, computer, communication, and customer service skills

EDUCATION:

BA (Required)

LICENSES / CERTIFICATIONS:

PHYSICAL REQUIREMENTS:

S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$75,000.00 - $100,000.00

CITY:

Rochester

POSTAL CODE:

14617

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity/Affirmative Action Employer.
Minority/Female/Disability/Veterans by a prospective employee and/or employee’s Physician or delegate will be considered for accommodations.

Average salary estimate

$87500 / YEARLY (est.)

min

max

$75000K

$100000K

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What You Should Know About Manager, Leave Administration, RRHS

Are you passionate about helping others navigate their leave options? The Manager, Leave Administration position at Rochester Regional Health located on the Riedman Campus might be perfect for you! In this role, you’ll oversee the day-to-day operations of our leave programs, including FMLA, PFL, and disability leaves. Your insights will drive accurate and timely administration, ensuring we provide support that aligns with employee needs while also meeting compliance with federal and state regulations. You will act as the liaison between employees and vendors, maintaining strong relationships and fostering understanding of our leave policies through effective communication and proactive campaigns. You'll be design and implement new processes that enhance our leave management capabilities, making sure that everything runs smoothly. With your analytical skills, you'll evaluate policies, identify trends, and recommend changes that reflect the evolving needs of our workforce. It’s a role where you can truly make an impact while collaborating with a dedicated team to deliver exceptional service. If you're looking to take your human resources career to the next level in a supportive and dynamic environment, we encourage you to apply today and be part of a team that values both employee experience and operational excellence.

Frequently Asked Questions (FAQs) for Manager, Leave Administration Role at RRHS

What are the main responsibilities of the Manager, Leave Administration at Rochester Regional Health?

The Manager, Leave Administration at Rochester Regional Health is responsible for managing the daily operations of leave programs such as FMLA, PFL, and disability. This role includes ensuring compliance with regulations, educating employees on leave policies, analyzing operational processes for improvements, and managing relationships with vendors and service providers. Additionally, this manager develops communication strategies to enhance employee understanding of their leave benefits.