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People Advisor, Manager - job 30 of 31

Visa’s Global People Advisors team is focused on balancing our capability, capacity & delivery of Visa’s people agenda through people related services & solutions for our clients. This is a key function that supports Visa’s People Team transformation and will continue to evolve and expand as the team grows and solidifies.  The Manager is a generalist with a client-centric mindset to provide consultative, advisory services to support People Leaders and who leads with empathy in responding to workplace matters and interactions. It also plays a key role on driving consistency to enable efficiency and improve employee experience and enhance our strategic impact as a People Team.

Essential Functions:

  • Accountable for areas which include but are not limited to coaching and guiding people leaders on individual talent development, annual compensation review, performance management, employee engagement, annual talent management review​, bi-annual promotion cycle, conflict resolution, and other policy interpretation and consultation.  
  • Coach, trains and challenge People Leaders on a variety of people-related situations and programs like performance management, conflict resolution, talent development, annual review support, etc. Coaches & develops strong, empathetic leaders to ensure people leaders have the attributes aligned to Visa’s Leadership Principles.
  • Lead efforts with People Leaders to facilitate effective management of teams and resolve issues that may arise in the workplace between employees and managers. 
  • Provide detailed analytics and interpretation of data to drive informed business decisions in the areas of accountability, ensure operational excellence in reporting and data management.
  • Respond to inquiries and provide overall cross functional support as needed,
  • Partner with COEs and the business to design and deliver best in class People initiatives in the areas of accountability.
  • Reporting to the People Advisor leader for Product, CMS, VAS, & Technology with matrixed relationship to the People Business Partner for CMS PD and Cyber-Security, the incumbent will play a key role on elevating the people leader experience.
  • Provide support for regulatory / legislative reporting and processes required in the HR domain for the respective market supported, where applicable

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$90000 / YEARLY (est.)
min
max
$80000K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About People Advisor, Manager, Visa

At Visa, we're on the lookout for a dynamic People Advisor, Manager, who will be an integral part of our Global People Advisors team based in Austin. This role is all about balancing our capacity, capability, and delivery of people-related services for our clients, playing a crucial part in Visa’s People Team transformation. As a People Advisor, Manager, you will work closely with People Leaders, providing consultative, advisory services while fostering a culture of empathy and support. Your mission will include coaching leaders on talent development, performance management, conflict resolution, and various other HR functions, ensuring they align with Visa's Leadership Principles. You’ll also be pivotal in enhancing employee experience and driving consistency across our endeavors. Expect to analyze data and provide insights that contribute to informed business decisions, all while leading efforts to manage teams effectively and resolve workplace issues. This hybrid position allows for some flexibility in your work environment as determined by your manager. If you're passionate about elevating the people leader experience and want to contribute to innovative People initiatives, we want to hear from you!

Frequently Asked Questions (FAQs) for People Advisor, Manager Role at Visa
What are the main responsibilities of a People Advisor, Manager at Visa?

As a People Advisor, Manager at Visa, your primary responsibilities include coaching People Leaders on talent development, performance management, and conflict resolution. You'll provide consultative and advisory services to support leaders in making informed decisions while enhancing the overall employee experience.

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What qualifications are required for the People Advisor, Manager position at Visa?

To qualify for the People Advisor, Manager role at Visa, you typically need a background in Human Resources or a related field, extensive experience in people management, and strong analytical skills to interpret data for decision-making. Additionally, a client-centric mindset and leadership experience are crucial.

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How does the People Advisor, Manager contribute to the team’s transformation at Visa?

The People Advisor, Manager at Visa plays a key role in the transformation of the People Team by facilitating effective management practices, enhancing employee experience, and ensuring alignment with Visa’s Leadership Principles. Your contributions will drive consistency and operational excellence among People Leaders.

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What kind of environment does Visa provide for a People Advisor, Manager?

Visa offers a hybrid work environment for the People Advisor, Manager position, combining in-office collaboration with flexible remote work options. This flexibility allows you to connect with your team while managing your workflow effectively.

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How important is data analysis in the People Advisor, Manager role at Visa?

Data analysis is a crucial aspect of the People Advisor, Manager role at Visa, as it helps drive informed business decisions. You'll be responsible for providing detailed analytics and ensuring operational excellence in reporting, which is essential for effective people management.

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Common Interview Questions for People Advisor, Manager
Can you describe a time when you coached a leader through a challenging performance issue?

When responding, think of a specific example where you guided a leader in resolving performance issues. Highlight your approach, including how you provided support and the outcome, illustrating your consultative skills in action.

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How do you ensure a consistent employee experience throughout different teams?

Discuss your strategies for alignment across teams, such as standardized processes, effective communication, and collaboration with People Leaders. Emphasize your commitment to enhancing employee experience as a key driver of engagement.

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What strategies do you use to analyze complex HR data?

Share your methodology for data analysis, including tools or techniques you employ to extract insights. Highlight how these insights have informed past business decisions or HR initiatives, showcasing your analytical capabilities.

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Describe your approach to conflict resolution in the workplace.

Provide an example of a conflict you've successfully managed, detailing the steps you took to understand different perspectives, facilitate discussions, and arrive at a resolution that satisfied all parties involved.

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How do you stay updated with HR policies and legislative changes?

Highlight your proactive approach to staying informed, whether through industry publications, networking, or professional development. Discuss how this knowledge enables you to provide accurate support and advice to leaders.

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In your opinion, what makes an effective People Leader?

Discuss essential qualities such as empathy, communication, adaptability, and strategic thinking. You might provide examples of how you've coached leaders to develop these attributes in line with Visa’s Leadership Principles.

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What role does analytics play in your decision-making process?

Explain how you leverage data to inform decisions in HR functions. Provide an example of a time when analytics led you to choose a particular course of action, illustrating the value of data-driven decision-making.

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How would you approach developing a new talent management initiative?

Share your process for assessing current practices, identifying gaps, and consulting with stakeholders to create a comprehensive talent management strategy that reflects Visa's values and goals.

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Can you give an example of how you've helped improve employee engagement?

Provide a specific instance where your actions directly led to improved engagement, whether through initiatives, feedback mechanisms, or coaching leaders to foster a more inclusive environment.

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What challenges do you foresee in the People Advisor, Manager role at Visa?

Reflect on potential challenges such as navigating diverse team dynamics or managing change within the team. Discuss how your experience positions you to tackle these challenges effectively.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 15, 2025

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