Telecom Analyst

As a Telecom Analyst at Sakon, you will be responsible for analyzing vendor invoices, processing billing, managing telecom costs, and resolving issues with both clients and vendors. You will also prepare monthly reports, maintain an inventory database, and participate in process improvements. Your role will significantly impact the efficiency of our telecom management operations.

To qualify for the Telecom Analyst position at Sakon, you should have an Associate's Degree and proficiency in Microsoft Excel. Preferred experience includes Telecom Expense Management and Accounts Payable. Strong oral and written communication skills, time management, and teamwork abilities are also essential for success in this role.

In the role of Telecom Analyst at Sakon, you actively analyze invoices and billing rates to identify discrepancies and opportunities for savings. By investigating telecom charges and collaborating with vendors, you ensure that our billing practices are efficient and accurate, ultimately supporting the company in reducing telecom expenses.

As a Telecom Analyst at Sakon, you should be proficient in Microsoft Excel and have a working knowledge of Power Point and Word. Familiarity with telecom management systems or cloud services like AWS is also advantageous, as these tools will help you manage your tasks effectively.

The work environment for a Telecom Analyst at Sakon is collaborative and fast-paced. You will work closely with various internal teams and external vendors, making strong interpersonal and communication skills vital. The role is designed for someone who is self-motivated and can thrive in a dynamic workplace that values innovation.

In answering this question, focus on specific examples where you successfully analyzed and processed invoices. Highlight your understanding of the telecom billing cycle, any software you've used, and your approach to resolving discrepancies.

Explain your method for organizing tasks, perhaps mentioning tools you've used to manage deadlines. Discuss your ability to multitask and how you stay focused on quality while meeting tight timelines.

Detail the approach you'd take, such as reviewing the invoice line-by-line, consulting the vendor's contract, and communicating with customer service representatives. Emphasize your commitment to resolving issues efficiently.

Discuss your communication style and any strategies you employ, such as regular updates, making use of collaborative tools, and ensuring prompt responses to queries. Emphasize the importance of transparency in your interactions.

Share a specific example where you analyzed vendor invoices or usage patterns that led to significant savings. Outline the steps you took and the outcome, highlighting your analytical skills and attention to detail.

Discuss your familiarity with telecom inventory systems, what you find easy or challenging, and your experience in maintaining accurate records. Provide examples if you have worked on a similar system before.

Explain your analytical process, mentioning any tools you might use for deriving insights and how you apply those insights in making financial decisions. Share specific instances to illustrate your capabilities.

Reflect on skills such as analytical thinking, attention to detail, communication, and teamwork. Discuss why these skills are significant in the context of the Telecom Analyst role and how you've demonstrated them in your previous experiences.

Share your time management strategies, including any prioritization techniques and tools you use. Show how your organizational skills help you meet deadlines while maintaining accuracy in financial reporting.

Discuss how you would first analyze the current process, seek feedback from team members, and identify areas for improvement. Mention your willingness to propose new ideas to streamline the process and increase efficiency.