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Director, Professional Services - IAM/IGA Practice - UK image - Rise Careers
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Director, Professional Services - IAM/IGA Practice - UK

The primary objective of this role is to lead and deliver customer projects ensuring exceptional outcomes. The Professional and Expert Services teams at Saviynt provide partners and customers with in-depth technical expertise and implementation support to guarantee success.  This leadership role focuses on managing our internal strategic IAM practice. The ideal candidate must have a strong technical background in IAM technologies.


As Director, you will drive leadership, vision, and strategic growth for the Identity Security Community. This role focuses on delivering high-quality, profitable service engagements that foster trusted advisor relationships with clients. Key responsibilities include managing critical consulting metrics such as utilization, profitability, revenue growth, and customer satisfaction within the Identity Governance organization.


Saviynt is an identity authority platform built to power and protect the world at work. In a world of digital transformation, where organizations are faced with increasing cyber risk but cannot afford defensive measures to slow down progress, Saviynt’s Enterprise Identity Cloud gives customers unparalleled visibility, control and intelligence to better defend against threats while empowering users with right-time, right-level access to the digital technologies and tools they need to do their best work.


WHAT YOU WILL BE DOING
  • Understand the business context and lead the solution design
  • Responsible for technology choices and decisions
  • Promote architectural and development best practices
  • Ensure projects are designed within approved architectural standards
  • Lead design reviews and implement best design principles
  • Provide technical leadership in all aspects of SDLC, including system analysis, design, development, testing, and deployment
  • Demonstrates ability to bring in a fresh perspective, Generates new and imaginative ideas/ approaches
  • Facilitating the development process and operations
  • Identifying setbacks and shortcomings
  • Defining and Enforcing (Training & Review) the Architecture standards and guidelines
  • Guiding the implementation team
  • Contributing towards practice development tasks related to Trainings and SOW validation


WHAT YOU BRING
  • Must have leadership experience implementing Identity Access or Identity Governance solutions integrating with critical applications and infrastructure
  • Must have strong working experience in IAM Domain involving minimum three end to end IAM project delivery
  • 3-5 years of consulting management experience leading people to support customer satisfaction and understanding key consulting business metrics
  • Proven experience in a leadership role, with a strong background in people management.
  • Demonstrated success in building and scaling Professional Services functions.
  • In-depth knowledge of project management methodologies and practices.
  • Strong working experience on microservices
  • Strong experience leveraging design, architecture, and integration patterns
  • Excellent communication & stakeholder management skills
  • Ability to do a cost benefit analysis of assigned projects
  • Ability to work independently and as part of a team
  • Ability to estimate the implementation efforts


£150,000 - £180,000 a year

We offer you a competitive total rewards package, learning and tremendous opportunities to grow and advance in your career. At Saviynt, it is not typical for an individual to be hired at or near the top of the range for their role and final compensation decisions are dependent on many factors including, but are not limited to location; skill sets; experience and training; licensure and certifications; and other relevant business and organizational needs. A reasonable estimate of the current range is $220,000 - $250,000 annually.


You may also be eligible to participate in a Saviynt discretionary bonus plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.


If required for this role, you will:

Complete security & privacy literacy and awareness training during onboarding and annually thereafter

Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as (but not limited to):

> Data Classification, Retention & Handling Policy

> Incident Response Policy/Procedures

> Business Continuity/Disaster Recovery Policy/Procedures

> Mobile Device Policy

> Account Management Policy

> Access Control Policy

> Personnel Security Policy

> Privacy Policy


Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work that directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us!


Saviynt is an equal opportunity employer and we welcome everyone to our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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Sachin Nayyar
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Average salary estimate

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What You Should Know About Director, Professional Services - IAM/IGA Practice - UK, Saviynt

Are you ready to take the reins as the Director of Professional Services for the IAM/IGA Practice at Saviynt? This remote position based in the UK is not just a job; it's an exciting opportunity to lead customer projects with exceptional outcomes in the identity security space. At Saviynt, you will drive the vision and strategic growth for our Identity Security Community, ensuring clients receive the in-depth support they need. With a solid technical background in IAM technologies, you'll manage critical consulting metrics like utilization, profitability, and customer satisfaction. Your leadership will inspire both our internal teams and clients as you design innovative solutions that address complex challenges. Collaborating with our consultants, you'll promote best practices in system design and project management, while also facilitating professional development within the team. You'll bring a fresh perspective and generate creative ideas, all while guiding the implementation team towards high-quality delivery. Compared to the peer companies, Saviynt offers a competitive total rewards package and robust opportunities for career growth. If you're passionate about empowering organizations to navigate the complexities of identity governance while safeguarding their digital landscape, we want to hear from you!

Frequently Asked Questions (FAQs) for Director, Professional Services - IAM/IGA Practice - UK Role at Saviynt
What are the key responsibilities of the Director, Professional Services - IAM/IGA Practice at Saviynt?

As the Director, Professional Services - IAM/IGA Practice at Saviynt, you'll be at the forefront of leading customer projects, overseeing solution design, and ensuring adherence to architectural standards. Your role is crucial in managing consulting metrics like profitability and customer satisfaction while driving strategic growth in the Identity Security Community.

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What qualifications are required for the Director, Professional Services - IAM/IGA Practice role at Saviynt?

To qualify for the Director, Professional Services - IAM/IGA Practice position at Saviynt, candidates should have leadership experience in implementing Identity Access or Governance solutions, 3+ years in consulting management, and a strong background in IAM technologies. A proven track record in people management and project delivery is a must.

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How does Saviynt support career growth for the Director, Professional Services - IAM/IGA Practice?

At Saviynt, career growth is a top priority. As a Director in the IAM/IGA Practice, you’ll experience tremendous learning opportunities through challenging projects. The company encourages professional development and offers competitive compensation, including potential bonuses, allowing you to thrive in your career.

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What is the team dynamic like for the Director, Professional Services - IAM/IGA Practice at Saviynt?

Working as the Director, Professional Services - IAM/IGA Practice at Saviynt means joining a collaborative and supportive team. You’ll lead highly skilled professionals, promote best practices, and facilitate both personal and team growth, fostering an encouraging environment for everyone involved.

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What does success look like for the Director, Professional Services - IAM/IGA Practice at Saviynt?

Success in the role of Director, Professional Services - IAM/IGA Practice at Saviynt is measured by delivering high-quality service engagements, fostering trusted relationships with clients, and meeting critical consulting metrics. Your ability to innovate, motivate the team, and enhance customer satisfaction will play a significant part in your role.

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Common Interview Questions for Director, Professional Services - IAM/IGA Practice - UK
What leadership experiences prepare you for the Director, Professional Services - IAM/IGA Practice role?

In your response, mention specific experiences where you successfully led teams in delivering projects, particularly in the IAM domain. Highlight your ability to guide teams through challenges and maintain high standards of customer satisfaction.

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How do you ensure successful project delivery in Identity Access Management?

Discuss your approach to project management methodologies, focusing on your ability to lead design reviews, enforce architectural standards, and communicate effectively with stakeholders, ensuring that all projects meet defined objectives.

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Can you describe a challenging IAM project you successfully led?

Share a detailed example of an IAM project, emphasizing the challenges you faced, your leadership approach, and the strategies you implemented that led to successful outcomes and client satisfaction.

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What do you consider the most important metric for measuring success in Professional Services?

Speak to your perspective on key metrics such as customer satisfaction, profitability, and utilization rates. Explain how you would monitor and drive these metrics in the context of your leadership role.

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How do you keep your team motivated and productive?

Describe your leadership style, emphasizing the importance of fostering a positive culture, providing constructive feedback, and encouraging professional development within your team to maintain high performance.

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What is your approach to client relationship management as a Director?

Discuss the importance of building trust and transparency with clients. Explain how regular communication, setting clear expectations, and delivering on promises contribute to a strong advisor-client relationship.

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How do you handle setbacks during project delivery?

Provide examples of past experiences where you encountered setbacks. Emphasize your problem-solving skills, ability to adapt, and how you guided your team to overcome challenges while keeping the client informed.

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What strategies do you use for workforce development in Professional Services?

Explain your approach to identifying skills gaps and providing training opportunities to your team. Highlight how creating a learning culture contributes to improved project delivery and overall team morale.

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What are your views on the future of Identity Access Management?

Share your insights on emerging trends and technologies in IAM, and how you envision their impact on organizations as they enhance security measures while maintaining user accessibility.

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What unique strengths do you bring to the Director role at Saviynt?

Reflect on your unique leadership qualities, technical skills, and extensive experience in IAM that position you as an ideal candidate for this Director role, and how you can contribute to Saviynt's ongoing success.

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We’re building revolutionary identity and security solutions to help the world’s largest companies migrate to the cloud and solve the toughest security challenges in record time. What’s our secret? Our people. We’re a global group of innovators wh...

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Full-time, remote
DATE POSTED
March 28, 2025

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