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Payroll Manager

At Serve Robotics, we’re reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It’s designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses.

The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles while doing commercial deliveries. We’re looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity.

Who We Are

We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully.

We are seeking a highly skilled and detail-oriented Payroll Manager to own and manage all payroll processing for both hourly and salaried U.S. employees, as well as all international payroll cycles. This role is critical in ensuring timely and accurate payroll operations, compliance with tax regulations, and seamless collaboration with internal and external stakeholders. You will also work closely with our People Team and Equity Manager to ensure that all applicable taxes related to equity compensation are applied appropriately.

Responsibilities

  • Own and manage end-to-end payroll processing for U.S. (hourly and salaried employees) and international payroll cycles.

  • Partner with the Equity Manager to process equity payroll for all equity-related transactions (i.e. RSU vestings, stock option exercises) as they occur. 

  • Partner with the Equity Manager to ensure proper tax set up, treatment, and audit of equity-based compensation.

  • Monitor the brokerage corporate account and reconcile sell-to-cover transactions to ensure tax withholdings have been collected.

  • Ensure compliance with federal, state, and local tax regulations, as well as international payroll requirements.

  • Set up new state tax filings as the company expands into new jurisdictions.

  • Oversee EOR and all new country set-ups in accordance with country-specific employment requirements.

  • Handle all quarterly and year-end payroll tax reporting, including W-2s, T4s, 1099s, and other required filings.

  • Manage/assist with timely recording of payroll journal entries, account reconciliations and reporting.

  • Provide information for various audits, quarterly reviews, and the annual audit.

  • Conduct payroll audits to ensure accuracy and compliance.

  • Manage relationships with third-party payroll providers and external tax agencies.

  • Respond to employee payroll inquiries, ensuring a high level of service and confidentiality.

  • Stay up to date with changing payroll and tax regulations to mitigate compliance risks.

Qualifications

  • 5+ years of experience managing and processing payroll, including multi-state and international payroll processing.

  • 2+ years of equity compensation tax compliance.

  • 2+ years of owning state tax registrations and filings.

  • 1+ years handling international tax registrations and filings.

  • Strong knowledge of U.S. payroll tax laws, wage and hour laws, and payroll best practices in multiple states.

  • Proficiency in payroll systems (Rippling or similar platforms) and co-employment payroll providers (PEO, ASO, or EOR). 

  • Strong attention to detail and ability to work independently in a fast-paced environment.

  • Excellent problem-solving, communication, and organizational skills.

What Makes You Standout

  • Certified Payroll Professional (CPP) certification.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Payroll Manager, Serve Robotics

At Serve Robotics, we're shaking things up in the bustling city of Los Angeles with our innovative sidewalk robot designed for seamless deliveries. We’re looking for a Payroll Manager who is as passionate about accuracy as we are about our robot's mission. In this pivotal role, you'll oversee payroll processing for both hourly and salaried U.S. employees, in addition to international payroll cycles, ensuring everything runs smoothly and in compliance with all regulations. Your expertise will not only keep our employees satisfied as they receive their hard-earned wages but also guarantee that our equity compensation taxes are handled correctly alongside our Equity Manager. You’ll dive into the nuances of federal, state, and local tax compliance while collaborating with various teams to manage payroll audits and respond to inquiries. This is an exciting opportunity to play a key part in a diverse and agile team committed to solving real-world problems with cutting-edge technology. If you love numbers, detail, and teamwork, we'd love to hear from you!

Frequently Asked Questions (FAQs) for Payroll Manager Role at Serve Robotics
What are the main responsibilities of a Payroll Manager at Serve Robotics?

The Payroll Manager at Serve Robotics is responsible for managing end-to-end payroll processing for both U.S. and international employees. This role includes partnering with the Equity Manager for equity payroll transactions, ensuring compliance with tax regulations, and handling payroll audits and inquiries to maintain accuracy and confidentiality.

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What qualifications do I need to be a Payroll Manager at Serve Robotics?

To qualify for the Payroll Manager position at Serve Robotics, candidates should have 5+ years of payroll management experience, including experience with multi-state and international payroll, alongside at least 2 years in equity compensation tax compliance. Strong knowledge of U.S. payroll tax laws and proficiency in payroll systems like Rippling are essential.

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How does the Payroll Manager at Serve Robotics work with the People Team?

The Payroll Manager collaborates closely with the People Team at Serve Robotics to ensure that payroll operations run smoothly, taxes related to equity compensation are accurately applied, and employee inquiries regarding payroll are addressed promptly, maintaining a high level of service and confidentiality.

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What makes the Payroll Manager role different at Serve Robotics compared to other companies?

The Payroll Manager role at Serve Robotics is unique due to the integration of technology in our payroll processes and the focus on both U.S. and international payroll cycles. With our innovative environment, this position not only involves traditional payroll tasks but also requires familiarity with equity compensation, making it a more dynamic role.

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What opportunities for growth exist for a Payroll Manager at Serve Robotics?

At Serve Robotics, the Payroll Manager has ample opportunities to grow, thanks to our commitment to innovation and teamwork. By gaining experience in international payroll cycles and equity compensation compliance, the Payroll Manager can develop valuable skills that are essential for advancement within the organization and the industry.

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Common Interview Questions for Payroll Manager
Can you describe your experience with multi-state and international payroll processing?

When answering this question, be specific about the states and countries you've worked with, highlighting your understanding of local regulations. Discuss any challenges you faced and how you overcame them to streamline processes.

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How do you ensure compliance with payroll tax regulations?

In your response, outline your approach to staying updated on tax reforms, your experience with state and federal filings, and how you audit payroll processes for compliance. Provide examples of how you proactively manage risks.

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What payroll systems have you used, and how proficient are you in them?

Be prepared to discuss payroll systems you’ve utilized, like Rippling, and mention any specific functionalities you are confident with. Highlight how these systems have helped you improve payroll processing efficiency.

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How do you handle payroll-related inquiries from employees?

Explain your strategy for addressing employee inquiries, such as maintaining transparency, being approachable, and ensuring thorough knowledge of payroll laws to provide accurate information promptly.

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Can you share an experience where you had to resolve a payroll discrepancy?

Provide a specific example, clearly detailing the nature of the discrepancy, your approach to investigating it, and how you communicated with involved parties to resolve the issue efficiently.

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What is your familiarity with equity compensation and its tax implications?

Discuss your experience working with equity compensation, such as RSUs and stock options. Be specific about how you ensure compliance with relevant tax regulations and coordinate with your team on related matters.

Join Rise to see the full answer
How do you prioritize tasks in a fast-paced environment?

Share your methods for prioritizing tasks, such as using digital tools for task management or setting deadlines. Provide an example of how you navigated competing priorities in previous positions.

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Describe a time when you improved a payroll process.

Discuss a specific process you identified that needed improvement, the actions you took to enhance it, and the positive outcomes that resulted, such as increased efficiency or decreased errors.

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What steps do you take to stay informed about changes in payroll laws and regulations?

Detail your commitment to professional development, mentioning relevant organizations, workshops, or courses you participate in to keep current on payroll regulations and best practices.

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Why do you want to work as a Payroll Manager at Serve Robotics?

In your response, connect your values with Serve Robotics’ mission and culture. Highlight your enthusiasm for their innovative approach and how your experience aligns with their goals in the robotics industry.

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Why deliver a 2-pound burrito in a 2-ton car? Serve is the future of sustainable, self-driving delivery. Our zero-emissions rovers are designed to serve people in public spaces, starting with food delivery. We partner with platforms and merchants ...

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March 29, 2025

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