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Staff Technical Writer (R3090)

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About Shield AI

Founded in 2015, Shield AI is a venture-backed defense technology company whose mission is to protect service members and civilians with intelligent systems. In pursuit of this mission, Shield AI is building the world’s best AI pilot. Its AI pilot, Hivemind, has flown jets (F-16; MQM-178 Firejet), a vertical takeoff and landing drone (MQ-35 V-BAT), and three quadcopters (Nova, Nova 2, iPRD). The company has offices in San Diego, Dallas, Washington DC and abroad. Shield AI’s products and people are currently in the field actively supporting operations with the U.S. Department of Defense and U.S. allies.

The Hivemind Division of Shield AI seeks a highly skilled and detail-oriented Technical Writer to join our team. The ideal candidate will be responsible for developing, verifying, and sustaining comprehensive documentation for the Hivemind Enterprise product: a software product that enables scalable design, deployment, evaluation and iteration of autonomy architectures for a wide range of robotic platforms. Hivemind Enterprise is a highly technical software product SDKs, tools and user interfaces that satisfy the needs of multiple personae, ranging from operators of autonomous platforms, to AI and test engineers.

This role requires a deep understanding developer facing software products (SDKs, CLI tools, CI Integration, …), complex configuration systems, extensible software development kits (SDKs) and command line interfaces (CLIs).

What you'll do:

Be an expert user of the Hivemind Enterprise product
Contribute to the selection of documentation creation platforms and tools
Work with systems engineering to create programmatic links between Shield AI’s system model (created with Cameo Enterprise using SysML 1.6) and the Hivemind Enterprise product’s documentation
Devise a strategy for connecting auto-generated API documentation with hand-written user guides
Generate technical writing to describe product functionalities
Generate excellent diagrams and other visual aids to describe supported workflow

Required qualifications:

Deep familiarity with multiple complex developer facing software products and their documentation
Deep familiarity with frameworks used to create excellent and interactive documentation of software products
Rich understanding of what excellence in software product documentation looks like
Highly proficient at technical writing for software products
Reasonable familiarity with robotics and aviation concepts
Comfortable working in a Linux environment
Familiar with software engineering practices with regards to software versioning, packaging, deployment
Fast thinker, fast doer, able to generate results rapidly with minimal input in order to unblock iteration
Excellent communicator

Preferred qualifications:

Software engineering experience or training
Experience within the robotics industry
Experience within the aviation and/or aerospace industry
Familiarity with System Modeling using SysML

$108,000 - $162,000 a year

#LI-AC1

#LD

Total package details for U.S. based positions:

- Regular employee positions: Salary within range listed above + Bonus + Benefits + Equity

- Temporary employee positions: Hourly within range listed above + temporary benefits package (applicable after 60 days

of employment)

- Interns/Military Fellows/Part-time not eligible for bonus, benefits or equity

Total package details for International based positions (where applicable):

- International premium, hardship differential, cost of living differential, living quarters allowance, foreign service transfer

allowance, equity, international benefits, visa assistance, and relocation assistance.

Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check.

Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Shield AI Glassdoor Company Review

3.3

Shield AI DE&I Review

No rating

CEO of Shield AI

Ryan Tseng

Approve of CEO

Average salary estimate

$135000 / YEARLY (est.)

min

max

$108000K

$162000K

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What You Should Know About Staff Technical Writer (R3090), Shield AI

If you're passionate about technical writing and want to make a meaningful impact in the defense technology sector, Shield AI has the perfect opportunity for you! As a Staff Technical Writer, you'll be joining a dynamic team dedicated to building the world's best AI pilot, Hivemind. In this role, you'll dive deep into the complexities of our Hivemind Enterprise product, creating comprehensive documentation that empowers users of various backgrounds—from operators of autonomous platforms to AI and test engineers. Your expertise in developer-facing software products will be invaluable as you generate clear, engaging content that outlines product functionalities, and you'll collaborate with systems engineering to seamlessly connect our system models with documentation. Imagine crafting both auto-generated API guides and user-friendly manuals while utilizing your strong visual communication skills to create diagrams and aids that enhance understanding. With your deep familiarity with technical writing and a solid grasp of robotics and aviation concepts, you'll help to elevate our documentation to ensure excellence in software product delivery. At Shield AI, we believe in fast-paced ideation and execution, and as a fast thinker and doer, you'll thrive in our innovative environment. If you're ready to take the next step in your career and contribute to technology that protects lives, we want to hear from you!

Frequently Asked Questions (FAQs) for Staff Technical Writer (R3090) Role at Shield AI

What are the main responsibilities of a Staff Technical Writer at Shield AI?

The Staff Technical Writer at Shield AI will develop, verify, and maintain comprehensive documentation for Hivemind Enterprise. Responsibilities include becoming an expert user of the product, contributing to the selection of documentation platforms, creating links between system models and product documentation, and generating technical writing that clearly describes product functionalities.