Marketing Operations Manager (Fixed Term Contract)

The Marketing Operations Manager at Shutterstock is responsible for overseeing cross-functional project management efforts, developing scalable marketing processes, coordinating internal teams, managing marketing workflows, optimizing communication efforts, assisting in budget tracking, and identifying operational roadblocks. Each of these tasks plays a vital role in the seamless execution of marketing initiatives, reflecting the company's brand strategy.

To qualify for the Marketing Operations Manager role at Shutterstock, candidates should have at least 4 years of experience in marketing operations, project management, or related fields. Familiarity with content, media, or digital companies is preferred. Proficiency in tools like Google Suite, Confluence, Jira, and Trello, along with excellent communication and organizational skills, is crucial for success in this role.

Shutterstock prioritizes career growth by ensuring that executives care personally about employees’ development. The company emphasizes planning career paths tailored to individual goals and passions, making it a great environment for career progression, especially for a Marketing Operations Manager seeking to make an impact.

At Shutterstock, the work environment is flexible, supporting both remote and in-office work. This flexibility, coupled with the resources provided, fosters an atmosphere where the Marketing Operations Manager can thrive and contribute effectively to the company's marketing projects while feeling supported in their endeavors.

Shutterstock champions diversity and inclusivity, believing that varied backgrounds drive innovation and success. The company values teamwork focused on creating unrivaled experiences for customers and contributors, which directly influences how the Marketing Operations Manager collaborates with cross-functional teams to meet marketing objectives.

When prioritizing multiple projects, I first assess each project's urgency and impact on the overall brand strategy. Utilizing tools like Trello or Jira, I can visually manage project timelines and deadlines, ensuring I allocate resources effectively while maintaining communication with stakeholders about progress and expectations.

Certainly! In my previous role, I was tasked with managing budget allocations for various marketing campaigns. This involved tracking expenditures, reporting on budget usage, and adapting strategies to ensure maximum ROI, all while ensuring alignment with the overall marketing goals of the company.

To improve cross-functional collaboration, I would implement regular check-ins and utilize collaborative tools like Confluence to enhance visibility into campaign progress and responsibilities. By fostering an open and communicative environment, I aim to break down silos and encourage shared ownership of marketing initiatives.

I've worked extensively with various marketing technology tools, including Google Suite for document management and collaboration, as well as platforms like HubSpot and Marketo for campaign management. My experience ensures I can integrate these tools into our workflows for enhanced efficiency in executing marketing strategies.

When encountering project roadblocks, my first step is to identify the root cause through discussions with team members. Once established, I collaborate on potential solutions while keeping all stakeholders informed. Proactive communication is key to navigating challenges and ensuring project timelines remain on track.

Effective stakeholder management involves anticipating their needs and maintaining open lines of communication. I use regular updates and transparent reporting to keep stakeholders informed about project progress, which builds trust and ensures alignment with overall marketing goals.

To measure the success of a marketing campaign, I establish clear KPIs at the outset, such as conversion rates, engagement levels, and return on investment. Post-campaign analysis involves gathering data, reviewing outcomes against those KPIs, and using insights to optimize future initiatives.

In my past roles, I’ve implemented process optimization by mapping out existing workflows and identifying inefficiencies. This led to streamlining data collection and reporting processes which improved our overall operational efficiency and campaign turnaround times.

One notable project involved launching a new product line. I led a cross-functional team to coordinate timelines, manage external vendors, and oversee execution. By facilitating clear communication and ensuring adherence to milestones, we launched successfully and exceeded initial sales targets.

Data is crucial in my decision-making process. I focus on analyzing campaign performance metrics and market trends, which informs strategic pivots. Leveraging data enables me to make informed choices that align with our marketing objectives and better serve our target audience.