UX Copywriter

About the opportunity

Shutterstock is on an incredible journey to redefine the future of creative content. We believe that creativity is the key to unlocking human potential, and we are committed to providing our customers with the tools, services, and resources they need to bring their ideas to life. Our global team of diverse and talented designers are made up of talented, fun, and caring people who bring unique skill sets, perspectives, and personalities to a team that respects autonomy and advocates for our customers. 
 

Who we need

We are seeking a seasoned UX Copywriter to join the Creative Copywriting Team and be an expert in Shutterstock’s product and service offerings helping translate our vision and voice across all on-platform surfaces. In this role, you'll write copy that delivers the best possible user experience while driving user acquisition, activation, utilization, and retention. You'll be an end-to-end contributor, collaborating with cross-functional teams from concept through delivery on projects ranging from small features to large system-wide initiatives.

Working closely with product designers, product managers, marketers, data analysts, and other copywriters, you will establish and maintain consistency in product copy while adhering to brand tone guidelines. Your work will span various user touchpoints, focusing on creating intuitive, delightful product experiences that help users accomplish their goals while optimizing for conversion and growth metrics.
 

The day to day

• Write clear, concise, on brand, and compelling UX copy for:

  • Site copy, calls to action, and microcopy

  • Landing pages and pricing pages

  • In-product messaging and on-site banners banners

  • User onboarding sequences and activation campaigns

  • Notifications, error messages, tooltips

• Drive growth and optimization:

  • Create and optimize copy for conversion funnels

  • Write SEO-optimized content that ranks well and converts

  • A/B test copy variations to improve key metrics

  • Develop growth-focused microcopy for critical user journey touchpoints

  • Optimize onboarding flows to improve user activation and utilization rates

• Collaborate across teams:

  • Work across Product Design, Product Management, Marketing, and Brand Studio teams to maintain consistent messaging

  • Partner with SEO team to ensure copy follows best practices

  • Coordinate with designers and engineers to ensure high-quality implementation

  • Participate in user testing and gather feedback to iterate and improve copy

  • Sync with data analysts to analyze user behavior analytics to inform your decisions 

  • Help develop content systems integrated into the Design System

• Misc:

  • Stay current with and share growth marketing, product growth, and UX writing best practices

  • Extensively post GIFs and emojis throughout Slack channels
     

What you bring to the role

• You have 5+ years of experience 

• You have a strong understanding of user-flow and funnel optimization, demonstrating success in conversion rate optimization and growth hacking

• You have expertise in SEO copywriting and optimization techniques

• You have have experience creating and optimizing user onboarding flows

• You have experience with user testing, product experimentation, and leveraging research and analytics to inform you work

• You have a deep understanding of behavioral psychology and its application to UX writing

• You have a collaborative spirit with problem-solving mindset

• You have a proactive, self-starter attitude

• You have strong presentation and facilitation skills with the ability to work with senior stakeholders

• You have a portfolio that demonstrates content that simplifies and beautifies the overall user experience and shows business results. It should provide details of the goal of the projects, your role, who you worked with, your process, the outcomes, and reflection of what you would have done differently.
   

And as a heads up, this probably isn’t for you if 

• You specialize in ads, long form, social media content,  video scripts, marketing campaign copy, or email content.

• You need a structured briefing process to do your best work.

If you’re worried that you don’t 100% tick all of these boxes, please speak to us anyway. We know the “perfect candidate” doesn’t exist and we love it when people bring their own perspectives and passions to Shutterstock.
 

Why Shutterstock:

• You have a direct impact on the success of the company. Your team’s work matters and is essential to the evolution of our core business!

• Executive leadership cares personally. They prioritize growth and planning your career path with your goals and passions in mind.

• Flexibility to work between home and office with everything you need to be successful in both

• A generous and competitive benefits package.

#LI-Hybrid

#LI-MS1

Shutterstock connects diverse artists and creative professionals around the globe with the agencies, brands and people who need their work and services. It’s a place where creators come to be inspired and discover new ways to produce their best work.

Shutterstock enables its employees to drive culture and tap into the world around them to develop the toolbox and solutions that help others share their world views. At Shutterstock, your ideas will be welcomed, your uniqueness will be celebrated, and you will be  supported in presenting your view of the world as you  experience it. We’re champions of resiliency;  quickly learning from our shortcomings in our pursuit of continuous growth.

Diverse teams are critical to our success. We encourage people from different backgrounds to apply and we commit to creating and maintaining a culture where employees know they belong and have equal opportunities to succeed.

At Shutterstock, we are committed to providing competitive pay and benefits that are in line with industry standards. The compensation package offered may vary depending on employment experience, skills, and knowledge. You may also be eligible for our generous benefits package including health, wellness and financial benefits. Compensation ranges for candidates in locations outside of the location(s) below may differ based on the cost of labor, market, and additional factors.
 
The pay range for this position is below:

Note: Commission-eligible roles are expressed as on-target earnings (base and commission). Non-commission roles are expressed as base salary only but are also eligible for annual incentives.

Shutterstock Values

We are one team collectively focused on creating an unrivaled experience for our Customers and Contributors. Our Values represent the mindset of the employee who will thrive at Shutterstock.  If you are passionate about what you do, and want to become part of a cutting-edge technology company building industry leading products, please apply.

Shutterstock is an Equal Opportunity Employer. Suitably qualified and eligible candidates are encouraged to apply  regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

Shutterstock ensures that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.  Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, accommodation_request@shutterstock.com.

The referenced salary range is based on the Company’s good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.